All reviews for Moon Valley Nurseries

Sara and Frantz were awesome! They’re dog friendly, too! Sara helped trim up my plant so it was pretty for home!! Would recommend

Alyssa was amazing! She actually came out to my car to take a look at my plant and instantly knew exactly what it needed. She was so friendly, knowledgeable, and genuinely cared about helping me get it back to health. It’s rare to find that kind of service — thank you, Alyssa

My experience with Moon Valley Nurseries was a very positive one. Cole Schulz especially, he listened to my needs and set me up with exactly what I needed. The men that planted my tree did an excellent job, cleaned up afterwards & left my yard looking neat & clean. I highly recommend this company.

Wow, what a treat! My family went to Moon Valley Nurseries today because we received a coupon in the mail for free fertilizer. Before we even walked in the door, we were enthusiastically greeted by Sara (pictured) with snacks, a big hit for our child. She took the time to listen to our interests and was very kind, knowledgeable, and provided great guidance. We are excited to put our new beautiful plants in the ground and enjoy our new water feature. Big thanks to Sara, Alyssa, and Will, who happily worked together and even loaded everything in our car. We have always been impressed with Moon Valley products and today’s ‘extra mile’ customer service was a special bonus.

Sara is wonderful. Our cul de sac entry flower beds were looking horrible. She took a real interest in selecting the right plants and came to our neighborhood to design the placement of the plants. She was also instrumental in keeping the project within our budget. On planting day she was here to supervise the job and it looks great. I don’t know his title but Mario and his crew did a great job. The neighbors I’ve talked to are absolutely trilled with our beautiful new entry flower beds! Thank you Sara for your professional, personal touch!

Kind of disappointed for the amount I paid. I had some landscaping done by moon valley around January 2024. When the salespeople came out to give me a quote and ideas for plants, I was assure that everything would be hardy enough to withstand the freeze events we get during Jan-feb in north texas. Unfortunately shortly after the planting was done we got a huge freeze and nearly everything died. No big deal because they talked me into buying the insurance for a replant should anything happen. They replanted in early march 2024. Everything was fine up until this most recent cold snap we had a few weeks ago in feb 2025. Almost all my star jasmine and some shrubs died as a result and the century plant is looking pretty haggard. For $6000 I was expecting better results. I kept everything watered appropriately but the cold was too much. If I could do it all over again I would probably go with another company that keeps some kind of professional horticulturist on staff.

Regretfully I cannot recommend the Moon Valley Grapevine store. Asking them to correct various issues created by their employees only leads to false promises and no show appointments. Once the trees were purchased and planted by Moon Valley, I was blatantly lied to regarding their efforts to fix the damage they caused to my sprinkler system and the shotty job of planting one tree. I ended up digging up the sprinkler system myself in 95° heat and repairing the broken pvc pipe so I could water my yard; I am 74 years old with physical limitations. There seems to be too many lazy and incompetent managers and not enough workers. Sorry guys, I gave you 4 or 5 opportunities to help me correct these problems and YOU turned your back on me!

Deplorable post install support. I spent considerable money, had them plant three Holley's, and unfortunately two died despite using their Moon Juice and following the installer's watering schedule. Despite several attempts to get the plants replaced under their purported "best in class" warranty I have yet to get any resolution. One would think they would want to do the right thing. My patience is running out.