All reviews for Southern A/C & Heating Solutions, LLC

Write a review
    5

    Awesome team of professionals! Southern AC and heating solutions provided superior customer service from start to finish. Jesse and his team did an awesome job installing our new AC system and went over the AC unit with us to make sure we understood everything. Highly recommend this company!!

    5

    I hired Southern AC and Heating to install a new LENNOX 3 ton Air Conditioning Unit for our home. I want to express how impressed I am with Jesse and his staff regarding the high quality work performed during this install. I am impressed with the above and beyond efforts taken by all staff during the install. I highly recommend to anyone experiencing Air Conditioning problems, do not hesitate and call this company for service. I guarantee you, you will not regret it? Great job Jesse and Staff. I truly appreciate the professional, friendly service you have provided. Call them for your next service needs and experience true professionalism and respect!

    5

    Have been a customer for several years. They replaced our main AC unit & installed a mini split in the garage. highly recommend!

    5

    Exceptional Service. Prompt, knowledgable, and courteous. Reasonable prices and many options to choose from. Purchased and Installed AC unit 5 years ago. Happy customer.

    5

    They are amazing! Called in after hours, the woman was very kind and didn’t asked me 20 thousand questions while I’m standing in my 100 degree home, which I appreciated. Tech was here in 10 minuets, was polite, and kind, and tolerated my tiny emotional break down. Haha. Also left my home clean from any debris. Thanks for everything y’all!

    5

    That’s amazing how fast the technician Jesse repaired my air conditioner a got it done so quick .I recommend them 100% Ty you Southern ac an heating solutions .

    5

    It's nice to finally meet a tech guy that's has my best interests. He talked me out of doing a couple of things the were costly and suggested something else. I will recommend Southern A/C to my neighbors.

    5

    The technician showed up at the exact time they mentioned they would be coming. They were super nice and explain to everything in detail. They were supposed to order the unit the next day however they made it possible to do it the same day. I recommend this company to anyone who need to or needs servicing.

    5

    Messaged Southern A/C & Heating Solutions, LLC. and received excellent customer service. They came out literally this morning and explained everything very well. I would highly recommend this company to everyone.

    5

    Just had a guy come out and take a look at our A/C unit to figure out why it wasn’t kicking off. Very glad they were able to come out so late in the day. He took his time assessing the problem and how to fix it. He was very nice and very professional. Highly recommend if you need someone short notice!

    5

    Southern AC and Heating Solutions quickly fixed our leaking air conditioner. They cleared a clogged AC drain line, inspected the evaporator coil, and made sure the HVAC system was draining properly. Professional, honest, and reliable AC repair service in the Rio Grande Valley. Highly recommend!

    5

    We've had an outstanding experience with Southern AC. Their team has been incredibly responsive and helpful every step of the way, always addressing our needs quickly and professionally. What truly sets them apart is their honesty. In an industry where some companies may try and take advantage of customers, it's refreshing and reassuring to work with a team that operates with integrity and transparency. They genuinely care, treat you like family, and make sure you understand your options without any pressure. We're grateful for their trustworthiness and exceptional service, and we highly recommend them to anyone in need of AC services. Thank you Jesse/Amanda.

    5

    ⭐⭐⭐⭐⭐
    Excellent AC Repair & Maintenance Service!

    I highly recommend Southern A/C & Heating Solutions, LLC for anyone needing reliable AC repair and maintenance. Their team is professional & knowledgeable. From the moment they arrived, they were punctual, courteous, and took the time to thoroughly inspect and service our system.

    We signed up for their AC maintenance contract, and it was one of the best decisions we’ve made for our new home. They explained everything clearly, performed a detailed maintenance check, and made sure our air conditioning system was running efficiently.

    If you're looking for dependable AC repair, preventative maintenance, and a trustworthy company that stands behind their service, Southern A/C & Heating Solutions, LLC is the company to call. Outstanding service & great pricing.

    Highly recommended! 🌟

    1

    I called to get an estimate on a Hvac unit for the inside.. A salesperson came out started his evaluation, went through all the motion for appraisal of what would be needed. Went upstairs in all bedrooms and all the rooms downstairs. Went outside to see my condenser came back inside mumbled something then told me he wasn't to show about my outside unit he would have to do some research. Went to his truck came back inside and told me he didn't feel comfortable with my outside unit, he think I should go back to whomever installed the outside unit. What the heck. The outside unit is 7 months old. Why do he have to feel comfortable with my outside unit he doesn't live here. He doesn't even know if the company I brought my condenser from is still in business or alive. It is covid. Let’s see if Home Depot continues to refer this company and their feelings. Poor quality of services.

    1

    After spending a large amount for a completely new HVAC system, I had a problem with my AC unit. After contacting Southern AC, I was told they no longer serviced my area!!!
    I found a more reliable, more honest Carrier Sales & Repair. I DO NOT RECOMMEND THIS COMPANY.

    1

    Had an ac installed 2 years ago, fast install, but beware, don’t finance the unit with Southern AC and heating in Harlingen Tx, they quote a price, you sign, then today 3/15/24, I called for my payoff and the financing company they use added $10,000 extra to that price. So instead of a $6000 price quote, I’m ending up paying $16,000 for it. Said it was interest. I think this is an unfair practice in deceiving your customers. This might just be illegal, if I would have know, I would have gone with another AC company. Shame on you Southern AC and heating for not being up front with what you knew was going to happen.

    1

    Called to get HVAC system diagnosed due to not cooling and tech replaced thermostat saying that was the issue however nothing changed the original thermostat was brand new 1 year old. I had to get another company come out for proper diagnosis which was house needing roof breather vents which solved my problem. Owner Amanda did not care problem was not solved and still charged me for unneeded thermostat on top of the diagnostic fees. No integrity with this company and will not recommend to anyone they will take advantage of you and take your hard earned money even if problem is not solved. Be careful!