All reviews for Dodson Electric

Chris and his team were excellent to work with. They installed our 220 outlet in our garage and the outcome was excellent. They are professional, and very customer service focused. Would recommend them and will certainly engage with them again on future projects.

Had a great experience with your team. They were friendly and professional and made sure to confirm with me where I wanted the lights placed giving me some options and explaining what the outcome of each would be. They both worked well together and made sure to clean up after themselves. I am very pleased with how the lights turned out. 10/10 would recommend to others

We have used this wonderful company in the past, but as of late, we had contacted them due to our Pool System not working.

I want to commend the Dodson Team on their thorough analysis of the problem, and their work ethic as well as knowledge.

This wasn’t a cut and dry issue, but rather required a ton of trouble shooting. The Team went above and beyond to fix our problem. The owner was even kind enough to take time out of his day to come and investigate.

Larry and Ashton have always serviced our home, and they’re very knowledgeable, kind, and professional.

We enjoy working with them. I highly recommend.

I was very pleased with my experience with Larry and Nick. They came over because I was concerned that I had an issue my electricity but it was actually just a fan issue. These two gentleman were pleasant and did a great job. What set them truly apart was the fact that they took the time to explain what the issue was with the fan and a high level explanation of how electricity works. Thank you very much to Larry and Nick.

This was the 2nd time I hired Dodson Electric for a job. The first time was to install a 4-way electrical outlet in my floor and the 2nd time was to install chandeliers in my entry hallway. Each time Chris, Larry and Nick performed exemplary work. They are knowledgeable, professional, proficient and friendly, it’s just a pleasure to have them do the electrical work in my home. I really appreciate the extra mile they go to ensure I am 100% satisfied with the end product. I highly recommend Dodson Electric for your residential or commercial needs.

I have used Dodson Electric Twice since moving to the area ~1.5 years ago. Once to install some new ceiling fans and most recently to swap a chandelier light fixture at a very high ceiling point.
Generally I have been happy with the work. Their staff has always been friendly. Their prices are relatively competitive if not slightly high. but they are usually willing to work with you with discounts, etc.
All this being said I was a little disappointed with my most recent experience. I'd also like to preface this by saying the issue was technically my mistake.
They swapped in a new chandelier style light fixture with 5 hanging glass globe lights. The ceiling is over 18ft in this area. They did the work in just over an hour, which seemed quite fast. Cost was $282, which was a bit higher than we wanted to spend on it, but it is a very high ceiling, so we couldn't really do it ourselves.
Whey they finished I said it looked good and snapped a couple pictures for my wife. When I sent them to her she said the lights were intended to be installed in a staggered pattern. Not all the same length. The Dodson tech had just pulled back out of my driveway, so I quickly called their main number and asked if they could come back and adjust the lengths. Was told they would call the tech. I didn't get a call back so I called back and asked if she was able to speak with the tech. I was told they could come back, but I'd be charged an additional $150. So $282 for about an hours work, and another $150 to come back almost right after they left to make adjustments. $432 to swap a light fixture.
Again. I did say it looked ok. As soon as I realized it wasn't. Seconds after they left my home. I tried to contact them. It would have been very nice if they could have worked with me, and not just charge me another $150 for what I assume would have taken less than 15 minutes.
With this I would be hesitant to use their services again or to recommend their services to others.

Edit: After response from owner.
I didn't expect the tech to read my mind. It was my mistake that I said it looked ok when it was wrong. Which is why I tried to call as quickly as I could to explain what happened. The only answer was that it would be an additional $150. Since then the owner took $150 off of my invoice. I was and still am perfectly fine paying the price we agreed to for the installation. I just hoped that after I found out something was wrong that something could have been done. My phone number is on file. No one called or left any messages. I just got an email that the owner had responded to my review. Seems like a misunderstanding that has gotten out of hand.

very unhappy the bill did not match what they said it was at all they charged me over 200 dollars more. very shady i will not use them again I paid my bill and did right on my end regardless I can not say the same for this company. as for the people that came and did the work they did a very good job and where pretty cool to talk with.

This was our second time using Dodson, because our first experience was overall very good. I requested estimate to install coach lights and requested estimate to install security cameras. They sent estimate for light installation and I called to confirm the pricing and scope of work and verified that they knew we did not currently have lights, and also sent at least 3 emails back and forth advising they were coach and not floodlights, and was advised each time the estimate was correct. They called the morning of scheduled installation at the time they were supposed to have arrived, saying they couldn’t do the job for that amount. I responded that I’d asked multiple times and was advised it was correct estimate before install day. They responded that they could come and do another estimate for the work and provide estimate for the security cameras at that time. I advised when they arrived that I’d questioned at least 3 times and was advised their estimate was correct. They didn’t honor their written estimate and brushed it off as no big deal. We reluctantly proceeded with the work because we had taken the day off for the installation. When we were invoiced, they upcharged retail cost of the light fixture - that they offered to pick up because they needed to go get additional supplies for the job. We also needed to go to same store to pick up an order, so we wouldn’t have agreed to have them purchase the item if we knew they would be charging us to do so. When we asked them to correct it, they reinvoiced it separately reducing the discount that was previously applied on original invoice. This was some of the worst customer service I have seen. Lesson learned - if this ever happens again with any service provider, we will just decline the service altogether! Should’ve been a red flag with the way the original estimate was handled.