All reviews for Surface Transformations
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We needed our tub refinished to avoid taking it out and replacing it. It seemed like other companies I looked into experienced high turnover in their service people and posted not real/paid reviews.
I found Surface Transformations through reading Google reviews. They are a father/son team who knows their tubs and have a lot of experience. They're friendly and conscientious.
Good communication and a good value, the tub is nice and new looking. They vented the spray outside while doing the actual refinishing work (photo of window) and they ran an air scrubber overnight (red appliance in photo). There is no over spray (they taped up plastic for the spraying) and they were really careful with our doors and walls as they worked in our house.
When they arrived, they told us that the tub had been spray painted, which was an aha moment for me because it was never able to be scrubbed clean, although it was brand new. Removing that layer of paint and replacing the drain and overflow hardware were additional charges, but worth the cost and it all looks good now.
I recommend them! I'm glad for other reviewers that helped us find them. -
Surface Transformations transformed our 42 year old tub with jets giving it a fresh new look. Their team arrived on time, covered our countertop and cabinets to prepare and left a filtering system overnight to take care of the smell. I am so grateful for their service.
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David and his son were accessible, attentive, timely, and communicated well. They set and stuck with schedules and showed up before time. They were very informative, very detailed and precise in their workmanship, had all the best tools, and made sure i was completely satisfied before leaving.
They went above and beyond. I highly recommend this company with out a doubt. Grade A+ for sure. -
They did a great job resurfacing and painting my tub and shower. Looks amazing! Pictures are before and after. They were on time, very professional and cleaned everything up.
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Surface transformations did an amazing job refinishing our bathtub and tile. David and his son were very professional, clean and communicative. We highly recommend them for any surface you need refinished! Thinking about getting our kitchen counters done next! Thank you, David!
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We are so glad we found David of Surface Transformations. Our bathroom always looked dated. We hired David to just re-due the shower floor. He shared videos and photos of what he could do. We now have a gorgeous looking bathroom.
Surface Transformations is not a 1-day bathroom restoration. They take the time to deliver a quality product. Surface Transformations is IMO very reasonable price-wise.
We are very happy with the results. -
Terrible drivers cutting in and out of traffic no signaling causing people to slam on their brakes. Added picture from dash cam. I had to slam on my brakes, his lane was stuck and decided to cut me as my lane was still moving. He did the same thing to the truck next to me and another car. 5 times in total. Then finally used his signal when no car is around. 9:15 am today oct 21st. In a span of 2 minutes he did all of that. Believe me I wouldn't even bother posting this but driving reckless with a company logo all over the truck is ...... fill in the blank.
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I scheduled a bathtub refinishing after a phone consultation on January 2. The consult went well, pricing was in line with competitors, and I was able to book an appointment for Monday, January 13 at 9:30 a.m., less than two weeks later. I was told the reglazing would be completed the same day, taking approximately four hours—consistent with what other companies quoted.
The morning of my appointment, the company canceled just two hours before the scheduled start time and rescheduled me for Thursday at 1:00 p.m. I asked what time the work would be finished if they started at 1:00, and I was told around 4:00 p.m. While I was unhappy with the last-minute change, I agreed.
On Thursday, David and his son arrived on time carrying only a couple bottles of Citristrip Paint & Varnish Stripping Gel. They asked me for paper towels, applied the product, told me to run the bathroom fan and block the door with towels to contain fumes, and then left after about 20 minutes.
Because I was working remotely, I didn’t immediately inspect the bathroom. After work, I found empty Citristrip containers on the bathroom floor and wadded-up paper towels left in the bathtub. I also noticed my newly installed black tub drain stopper had not been taped off and was stripped of its finish.
Out of concern, I read the Citristrip instructions, which clearly state that the product must be covered with plastic if left on for more than 30 minutes. No plastic had been used. I took photos and texted David. He called me within minutes.
When I calmly asked about the same-day completion, the product instructions, and the damaged drain stopper, the conversation escalated quickly. David repeatedly interrupted me and spoke to me in a raised and dismissive manner for questioning his process. I never raised my voice—I was simply asking reasonable questions about the work being done in my home. His response was defensive and unprofessional, and the call became concerning enough that I felt the need to disconnect.
Given the last-minute cancellation, poor communication, mess left behind, damage to my tub hardware, and the unprofessional phone call, I no longer felt comfortable proceeding and terminated the service.
David later returned and apologized, offering a discount to continue the job. However, I don’t do business with contractors who respond poorly to basic questions or communicate in a disrespectful manner.
This experience was very disappointing, especially given the positive reviews I had read beforehand. Unfortunately, my experience did not reflect those reviews.