Custom Irrigation

The work may be good but the service from Andrea is beyond terrible. She has an extreme attitude that has a reluctancy to communicate. We simply asked for an estimated time for our appointment that was set a week ago. We contacted Andrea on the appointment day to get a ruff idea time of arrival. She would only provide that they would call 30 minutes prior to coming. After asking if she would contact the individual providing the work to determine where we fell in line of his task, she refused to contact the individual to even get an idea of his route to determine an estimated time window. This service causes working class people to take off work with the unknown of a time frame. After getting our builder involved in a conference call with Andrea, only then we received clarity of an estimated time of 2pm-4pm. In which I didn’t need to miss an entire day of work if Andrea would have just communicated when asked, as to playing hard ball for no reason and being discriminative.
Her attempts to talk to clients/potential clients as if she is talking to her own kids is a poor reflection of her service skills and character. What’s the point of setting an appointment if you have no time window of expectancy. Simple communication is all we asked and all could have been avoided. Proceed with caution.

Great people! Very helpful!

Great people. Very helpful. Did exactly what we requested and in a timely, efficient manner.