Home Services at The Home Depot

Por lo menos nlo pólizas yu Juan thCastelldanosk

Don't trust this service. You have a better chance saving money by calling an actual company out to your home

I spent several weeks trying to special order sliding patio door. The installer that was supposed to take measurements got sick and cancelled, then disappeared. I called the door and window departments and stopped by the store several times and no one was in the department because of sickness, vacation, death in family, etc. I spoke to the manager Chris, and all he can do is tell me to take a note and tell me that I will hear from someone tomorrow (of course I didn't). I went into the store one Friday and no one was staffing that department. However, that time I got a hold of one of their Pro Associates, Juan Morales, who came to my rescue. Although he wasn't working the department and was getting off, he spent 45 minutes placing the order for me (all during the time when has was supposed to have already left the store) . He was very helpful and took his time to save me $$ on my order. If it wasn't for him, I would have taken the measurements straight to Lowe's and never came back. The bad news, it's been 6 weeks and my huge patio doors got "lost" in shipping. It is probably not homedepot's fault, but they aren't doing anything to address. Their "expeditor" hasn't expedited anything. My remodel is on hold. I would seriously consider before special ordering anything from HD again.