All reviews for Lumens Electric LLC

Lumens Electric is awesome! Jonathan was very courteous, thorough and professional. He's an excellent electrician!
They have replaced all my old lighting with new updated lighting and some outside lighting as well. This is a project I've been wanting to do for a while now. I'm so glad I picked this company they did an excellent job and I will be calling them again!

I give 10 stars to this highly professional & efficient company. From start to finish all was perfect. The original contact person Pablo & both electricians that did the work were great. I am a very particular person & I did not have one complaint. They are also very reasonable.

Show up as I requested, very pleasant workers and Boss. Explain everything to me, what was gonna be done and gave me an estimate on the work, which came out to exactly what they had quoted me. I was happy with the work. Would use them again in the future.

We had Lumens Electric install new lights in our house during our remodel and absolutely LOVE the outcome! Very professional and finished in a timely manner.

I had a great experience with Lumens Electric! The team was professional, courteous, and right on time. They made the whole process easy and stress-free, and it was clear they take pride in their work. I did end up spending a little more than I originally expected, but honestly, that’s perfectly fine when you’re dealing with good people who do quality work. I’d much rather pay for a job done right, and that’s exactly what I got. Highly recommend Lumens Electric to anyone looking for reliable, top-notch service!

Terrible customer service, kept hanging up on me and ignoring my calls for an estimate. I was told I would get a call back twice but never did. I was recommended Lumen Electric by 2 people. I was told they did great work. I guess I'll never find out because I couldn't even get a call back.

I reached out for a quote and was put on their schedule but never heard back. I followed up with them multiple times just to continually be ignored. I wish they would just be upfront and say they are not able to do the job or they're too busy. Oh well, I will take my business to someone else more reliable. Seems by the reviews that it is common practice for them to not respond.

After the recent hurricane Lumens squeezed me into their busy schedule and gave me excellent service. I had them come for another project in which the Houston area manager came out because all of the technicians were busy, which impressed me. He was supposed to send me a price quote for the job which I have yet to get after 2 weeks. I've been calling and still no quote. I'm just going to have to get another company to do the job.
This is in response to the owner. I was told it wasn't code at the time which I very much understand. I shouldn't have been told by your manager that he would do the work anyway, but then blow me off and never return my calls. Poor business practices is why I gave a poor review. I would have excepted being told it couldn't be done. Don't tell me you'll do it, then don't and don't get in touch with me on why. Does that explain the situation? I kind of hope it does.