Home Services reviews in Houston, Texas

Hostkeyper came in and made my space impressive - beyond what I've ever done myself. Most importantly, my guests were impressed as well

Love this service. I’ve been using them for almost 2 years and they’re excellent! Perfect for your Airbnb turnovers.

I have been very pleased with every service I have booked through Hostkeyper! Very professional and leave my unit stunning!

Wonderful service for cleaning your home or Airbnb. Punctual, thorough and follow special instructions to a "T."

I have been using this service for a few months now and highly recommend them.

I love this company! Ren is always professional whenever I call. This company is reliable, on time and always leave my place spotless!!! What are you waiting for book hostkeyper now!!

OMG! So pleased with this company and its staff. Paulina did a great job at my house! Everything’s absolutely clean and spotless. Thank you Paulina and Host Keyper👌🏻👍🏻

Hostkeyper is a thorough and professional cleaning service. They provide pre-cleaning and post- cleaning reports with pictures for every cleaning. Karla (housekeeper) is amazing. We use them for Air BnB cleaning services and they have yet to disappoint.

Stayed in the US and we used HostKeyper to clean my wife's apartment. It was spotless when we returned. So good, will use again next time we're back in the states for sure.

Great service if you're managing an Airbnb and are out of town. Communication is great and makes your life a lot less stressful!! Definitely recommend if you need someone to clean your Airbnb!

"I recently used this Airbnb cleaning service for my rental property and I have to say, I am thoroughly impressed! The team was professional, punctual, and extremely thorough in their cleaning. They went above and beyond my expectations and left the space looking and smelling brand new. Not only were they diligent in their work, but they were also incredibly friendly and easy to communicate with. Their attention to detail truly sets them apart from other cleaning services.

As an Airbnb host, it is essential to have a cleaning service that you can rely on to provide a spotless and inviting space for your guests. I am confident that this team will do just that for every guest that stays in my property. I highly recommend this Airbnb cleaning service to any host looking for a reliable, professional, and top-notch cleaning experience."

I hope this helps, and I wish you the best of luck with your Airbnb cleaning service!

Renn and the house keepers are fantastic - very reliable, responsive and genuinely care about doing a good job. Very different from experiences I’ve had in the past with other cleaners. Would definitely recommend hostkeyper to others!

Hostkeyper’s team is fantastic! I only Airbnb my place when I go out of town for long spurts. I love that I can use this service and my Airbnb guests are completely taken care of. They are super detailed and great at the little touches to make your place feel extra special. I will definitely keep using them

Very professional & always leaves place spotless. Cleaners are always on time & sends us before & after photos for each cleaning. Ren is very responsive to your questions & concerns. I highly recommend using them!

Bad Airbnb / short term rental turnover services. I thought I would give this company a try, but it just resulted in a headache to deal with. The cleaning was done on July 25th. I do not recommend this company for any hosts with properties that require a higher or just decent standard of quality and cleanliness.
It ultimately felt like the company and cleaners do not care about doing a professional job, or sufficient quality control afterwards. There is a lack of training and oversight. The cleaners ended coming back the next day to fix the issues that I alerted them to, but I lost any trust in them to do a proper job in the first place.

Below are just some of the issues that I had to raise:

Bedding was not put on professionally. King bedding was put on a queen bed, despite there being another clean set. Protective mattress covers were not put back on the mattress as it was before.
No flat sheet was put on.

The king duvet cover was stained all over. It honestly did not look washed. I had inspected it before the cleaners arrived and it was the exact same stains afterwards. It was made to look redone, and the dirty sections were conveniently tucked under to be hidden. There was a clean set available that could have been used. When I later washed the dirty one, all stains came out instantly which tells me as well, that it was not washed in the first place.

Damp bedding was folded up inside linen closet instead of being dried properly.

There were many crumbs and stains left on the floor in the kitchen, under edges of cabinetry, underneath dining table and under the barstools. The rugs did not look properly vacuumed.

Besides those things, there were makeup stains on vanity countertops. Several surfaces were not wiped.
On top of all those things the back door was not locked properly.

I don't believe the checklist the company asks for when onboarding was reviewed.

Overall very disappointing. I wanted to ask for a refund, but as the cleaners came back out and did fix what I notified them about, I refrained from doing that. However i strongly advise against entrusting them with your properties.

I found my forever house cleaning provider! They came in and did an amazing job. You will not be disappointed. They are professional, courteous and down right good at what they do. Trust me and hire them, now!

They are the best! They are perfectly suited for Airbnb turnovers, but I have found them very useful and competitive pricing even for standard cleaning! And also useful for real estate listing make-readies. Super professional and high quality service.

Thanks again!

I have been using Hostkeyper for about four months to clean two short term rental apartments and they are a great company to work with. They are always on time, do great job cleaning, and provide a follow up cleaning report. They take their business seriously and are quick to resolution if there’s a problem. I will continue using them and have recommended their services to others.

I’ve used HostKeyper Houston, TX ‘s services for roughly 2 years and I’ve had a great experience. Rennel and staff are very responsible and reliable. All turnarounds were done on time and I had zero guest complaints when it came to cleanliness and supplies. With the help of HostKeyper I was able to earn and maintain Superhost Status with Airbnb. I highly recommend. Thank you, team!!

I did not have a great experience at all. I trusted them to clean my duplex for my next guest without being able to be on site since I away at work. Thankfully my business partner had time to stop by before my guest checked in and we were very disappointed. The sheets put on the bed we’re dirty. The towels folded and left for the guest were still wet. That bathroom tub was not cleaned at all. The fridge was never even touched. I will never use Hostkeyper ever again. For them to be that experience and perform like that is outrageous.

I've been using their service for over a year now for my busy vacation rental that has needed up to ten cleanings a month and they always accommodate the schedule. Scheduling is easy. A lot of my reviews have mentioned how clean the house is. My only negative remark would be that they are not as full service (changing light bulbs and air filters etc) as they originally described themselves.

I highly recommend hostkeper! We've had nothing but positive interactions with coordinating schedules and our airbnb guests are in awe at how clean the home is upon arrival. We especially love Maria, she does an EXCELLENT job with the home. Look no further and book with them!!