Home Services reviews in Houston, Texas

Great place!

workers are her unprofessional

awesome place great people

The premier landscape design build firm in the city. Highly recommend.

It was time consuming but worth the wait .
Dino and crew went beyond to make the project complete. Beautiful!

Very bad customer service, a whole crew of men just started screaming at me because THEYcouldn’t have their appointments RIGHT, they left a big a mess and didn’t even finish their work. DONT HIRE!

Have you ever thought the experience is made out more than it really is advertised. Look for an upscale company coming your way. A woman will run this one!

The AJ’s Landscaping team has been pleasant to work with. They go above and beyond to make their customers happy.

Landscaping is absolutely beautiful. AJs team is hardworking and very professional….a pleasure to work with!

By far the most unorganized company to do business with. Staff is rude and AJ himself is the worst one to talk to. Do yourself a favor and go literally anywhere else.

AJ and his team can make any space amazing. I’ve had multiple difficultly shaped backyards that have literally become my selling points for my homes, thanks to AJ’s.

Thanks To Aj, Brooke, Dino and his team, Tony and his team, along with Burt. You are the best, thanks for helping us to transform the property into something attractive, low maintenance, and cost effective. We've just completed phase one and the teams were so meticulous. I couldn't be more pleased. Blessings to you all, Juanita Rasmus

Purchased an overpriced pool and landscape from AJs. They switched the plants I selected without my permission, they did not finish the job as contracted and left my garage and driveway a mess that I had to clean. Took my Garage remote and wouldnt return it. Took landscape stones that were not there and would not return them.....would not recommend.

I found AJ to be incredibly condescending and rude. For a man who is constantly on the phone, he is never available to talk. Very aggressive when "interrupted." Work is no better- unable to keep his scheduled appointments, always an excuse. Will not work with him again

We used AJ's to landscape our backyard after we lost a big red oak tree. They did a great job for us bringing in 10 fairly large trees to replace our old oak. While they are not cheap, they were reasonably priced and worked hard to please my wife.
Robert Flesher

It was expected that I be available by cell phone at all times yet AJ’s receptionist, project manager, and owner did not respond to me for three days for a problem that affected our daily business operations. AJ’s promise of a timely and smoothly coordinated project, so far has not been true. Hopefully the end result will be better.

I used AJ's to design and construct a new backyard for our townhouse in the Heights and it is stunning. Jared was very helpful and patient with us as we went through a couple of design revisions. Would highly recommend him to anyone.

UPDATED - AJ's got the project to a state of completion sufficient for us to host our annual Halloween party. I am giving the design 4.5 stars based on the complements we received and the fact that my wife likes it a lot. I deducted 0.5 stars for two design elements that were not functional when translated to reality from the drawings.

The project management gets 2 stars because they sprung so many selections on me at the last minute (poor planning) and they did not have sufficient supervisory oversight to properly manage the project. I had to get involved multiple times to prevent mistakes from occurring due to their failure to ensure that everyone on the jobsite was working with updated plans. So, In my opinion, I paid the general contractor AJ for a significant amount of supervisory oversight that I provided myself.

Overall, 3 stars.

Background:

I signed a contract with AJs in December to build a pool and outdoor kitchen with attendant hardscaping, landscaping and lighting. As expected in West U, permitting took a while, and construction began in May.

I was hesitant to require them to meet a deadline due to uncertainty on timing of permitting, however, I REGRET not at least asking them to provide a reasonable target date to be completed once the permitting is approved, and then putting that in writing, with liquidated damage penalties.

I should have also asked for references and called them.

I picked this company based on a strong referral. They were by far the most expensive quote for a start up job, but I went with them anyway based on the referral. I was unable to book them for maintenance due to quoting me $1,000 per month, but the start up job was set up. The 'landscape manager' would not meet me any day after 5 or on the weekend to walk the property, so it was set up for him to call me while walking the property (their suggestion). I specifically requested he communicate directly with me as I was not there, but he never called me. After receiving the quote, I took half a day off of work to meet him and walk the property. They changed the meeting without asking me first.
The crew finally showed up almost three weeks after we started discussions, did part of the work, and no word on the rest. I was promised day after day they would be there 'that day', and eventually they showed up, drove a truck onto the wet grass leaving ruts (after being told not to), and still not completing the job promised. Five weeks after this whole thing was started, they fixed the ruts with partially dead grass, weeded less than half of my beds, accused me of not watering their dead grass, took pictures of the 25% of the beds they did weed (and those areas are still free of weeds), and told me they do quality work.
I have replaced their grass, and hired another company for maintenance. Amazingly, the maintenance company did everything they agreed to do less than five days after I hired them.
I would strongly recommend looking at other companies before trying this one.

My contract with AJ's stipulated that they were to perform 42 yard services a year. Beginning in March of every year, the service would be weekly. By mid June, we had identified 9 instances when we believed that AJ's did not show up to perform contractually required services. We save the maintenance sheets they provide and there were 9 days missing. We were at home some of these days and know that they did not come by. AJ's failed to provide evidence of this service even when asked on numerous occasions. This request was made to their general maintenance e-mail, to T Polk and to Javier. After sending an initial e-mail expressing concern on this issue, we did not receive a response to the e-mail. When we followed up with a phone call three days later, we were told that no one had read our e-mail yet. The failure to perform services or to provide evidence that they did is the most serious issue. We have filed a complaint with the BBB on this matter.

However, over the course of our relationship we were also disappointed in other things. The contract also requires periodic fertilization. AJ's never provided evidence of doing this service even when asked about it.

After some plants died during the winter frost, they did not offer to replace them or note this on the maintenance sheets we do have. The same things happened with a plant infestation: this was never mentioned in any summaries of our yard. We had to bring it to AJ's attention.

There were also dead spots in our grass which they never mentioned to us and which they could not explain when we pointed them out. In the past, we had caught their personnel urinating in our yard.

There was also damage to our garage, presumably from a lawnmower. AJ's never responded to requests to discuss and resolve this issue.

Finally, after cancelling the service, AJ's tried to charge us for work in subsequent months.

I was very impressed with AJ's landscaping. They have very reasonable prices and still amazing quality. They were efficient, stuck to their word on delivering the services, and were very responsive. We will use them in the future and I recommend them for anyone needing some landscaping help!