House Cleaning reviews in Houston, Texas
-
Great cleaning service. Professional. Well managed. Staff are excellent.
-
Great communication scheduling the appointment, and happy with the results!! Would definitely hire them again!
-
Absolutely fantastic service! Not only do they work with your schedule but the cleaning team is so detailed! Great company and wonderful service!
-
I hired them to clean up my empty apartment (we live out of town). The cleaning was okay, and they helped us with the carpet cleaning. The issue is that they left one of my toilets running water.
My realtor found out 10 days later, and I received a huge water bill at the end of that period. I communicated with the owner, and they rejected responsibility. I showed two bills prior to the cleaning, and one bill after the cleaning for water consumption comparison, and the owner chose to stay quiet.
They are not members of the Better Business Bureau (BBB), so I can't submit a claim.
Other businesses that provide the same service are BBB members; hire those.
The most expensive cleaning.
They need to develop some SOP, so they avoid leaving toilets running water. -
Asked for an off cycle cleaning on short notice, and they delivered - even after having a flat tire and being delayed several hours. Can’t recommend enough!
-
Amazing service. They were able to fit me in last minute over the holidays and did a great job. Highly recommend!
-
I have been using Uptown Maids for YEARS!! Wonderful staff!! They do an AMAZING job cleaning my apartment!! They are always on time and AWESOME customer service!!
-
Great experience with this cleaning company. I had a move-out clean and everything was left spotless. Worked quickly and thoroughly all at an affordable price!
-
I used this cleaning service twice, and unfortunately, the experience wasn’t great. After the cleaning, I noticed the kitchen floor hadn’t been swept or mopped, and there was hair left behind in the shower. I shared photos and politely asked if the bathroom counters had been cleaned. I never asked for a refund or discount—I understand things can get missed sometimes. I just wanted to make sure it wouldn’t happen again.
The cleaner herself suggested a supervisor could come next time, which I thought was a great idea. But instead of following through, she told me she could no longer clean for me. I found that to be a very unprofessional response to respectful and reasonable feedback. -
Maria and Milagros did an amazing job with my home!! Very nice and thorough! Highly recommend
Uptown Maids! -
I've hired Uptown Maids for a move in cleaning and general apartment cleaning. They are so thorough and detail oriented, my place is spotless! I recommend their services
-
The best HANDS DOWN! My home looks like a brand new model home after they were finished. There wasn’t a spec of dog fur, one dust particle, one smudge or fingerprint on the windows and mirrors. Best money I ever spent and will 100% be rebooking!
-
Uptown Maids cleaned my home before I moved in and they did a fantastic job. Very professional and friendly on the phone when I called to set up the appointment. Definitely will use them again!
-
The two women who came to clean my house today were phenomenal! Other cleaning services I’ve noticed are slower and do not move things when cleaning. These women moved everything. They cleaned behind, under, and inside every corner of the house. I walked around when they left to check it all out and I didn’t find a single thing I was unhappy with. Will absolutely be using Uptown again! Thank you thank you thank you!
-
I was totally impressed by the work Uptown Maids did at my properties, as well as, how professional they are. They are every bit as good, if not better, than my realtor told me they were!! The oven (not self-cleaning) that had been left a MESS by the former tenant was literally gleaming when they were done. I will never use anyone else; and, highly recommend them to others.
-
We have had Uptown Maids clean our home for over three years now. Their prices are reasonable and they thoroughly clean any home they work on. I highly recommend using their services.
-
I can’t recommend Uptown Maids enough! Their quality of work and high standards truly speak for themselves. I trust them not only with my home, but also with both of my businesses—and they deliver every single time. The team is professional, reliable, and detail-oriented. On top of that, communication is always seamless and responsive, which makes the whole experience stress-free.
-
I hired Uptown Maids after using a different company for monthly cleaning for 3 years. In their first cleaning, they did more than the other company did in 3 years combined! Highly recommend and am a loyal costumer!
-
This was our first professional cleaning service and it was wonderful! Uptown Maids provides a great service. They are easy to work with, communicate often, and are very professional. We had Karla and Karla cleaning our place and they did a great job! Very efficient and thorough. We’re excited to use their services!
-
INCREDIBLE SERVICE!!! I met the maids on arrival and left them to it. When I got back after they were done the whole space felt transformed. They put so much attention into every aspect of my house. I’ll be forever grateful for these ladies and will be sure to book them again.
-
Uptown maids did a fantastic job on our apartment!! We’ve lived here for over 6 years and never had a deep clean done in that time. They were prompt, and so affordable for the quality of work we received. I’ve been excited to come home to our super clean space every day since they left. Will definitely use them again and recommend to anyone else.