HVAC reviews in Houston, Texas
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Primo AC Mechanical is a very professional and responsive company. Carlos diagnosed the problem with my heat pump and Steven and Francisco replaced the broken part the next day.
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Abraham was super great, he answered all my questions and concerns. Did a lovely job in my home, definitely recommend!
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High-quality company, honest and knowledgeable. Abraham came out and advised on the steps I could take to get my system to and running, I'm glad he was able to explain it in detail.
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Primo sent a tech out wihin 45 minutes after being contacted. Abraham resolved my heating problem in less than thirty minutes after he arrived. He also checked my system for cracks and leaks. Very professional!
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Abraham came out right away and was able to quickly fix the issue. He replaced frayed wires and fixed a short in our furnace to get the heat turned back on the same day. Will definitely be calling them again!
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Amazing service from Primo Air, they were fast and efficient. Fair prices and knowledgeable techs. Abraham came and revised my problem and presented me with an honest opinion and got me up and running. Thank you Primo Air.
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Abraham was my second opinion the first ac company that came out seemed to shady telling me that a lot of stuff have failed in my system . Mr Abraham found the issue in seconds and was very honest with me and showed me pictures that the other guy disconnected a lot of wires in my zone system . The problem was that my primary drain line was clogged up caused water to get into my drain pan . Thank you Abraham for being honest and helping us the right way
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We had a new heat pump system installed. From the first call until the installation was finished and everything was settled, it was a great experience working with this company. Jay was very knowledgeable and made sure to answer all our questions, helping us feel good about our decision. He and his team arrived on time and got the installation done quickly and left everything clean, except for our new AC system. The office staff were friendly and helpful too. I would recommend this company to anyone needing AC repair or installation.
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Scott was fantastic! He arrived on time, was friendly, and acted very professionally. Scott explained everything he needed to do to repair our AC and made sure we understood what the issue was. He worked carefully and left everything clean. He even took pictures to show us exactly what needed fixing, which I really appreciated. I’m very impressed with ComfortFlow Heating & Air Conditioning! The whole process, from scheduling to the repair, was smooth and quick. They were efficient and professional throughout.
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I was really happy with our experience getting our whole AC system replaced. The service was outstanding, and the price was better than other estimates we got. When our furnace quit working right before a cold spell, they brought us portable heaters to keep us warm until they could fit us in for the new AC installation, which was just a few days later. When another job finished sooner than expected, they called and offered to come that same day and install the furnace first, before it got really cold. They put in the furnace, and then as promised, came back later to finish up the air conditioning part. Bryan from their team even reminded me to apply for a rebate I hadn’t sent in yet. Our old furnace was 20 years old, so the new one works much better and has already lowered our electric bill by more than half thanks to their professional installation. I definitely recommend their AC repair and installation services.
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Jay showed up right on time for my furnace repair in Houston and did an excellent job. I'm really happy I called for help. Jay was very thorough, explained everything clearly, and gave me useful tips to keep my furnace running smoothly. Later, Scott came out for more furnace maintenance, and once again, the service was outstanding—very professional and kind. They even wore booties to keep my home clean while working. I truly appreciate the great service.
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After dealing with some frustrating furnace repair experiences, I was about to lose hope. My heater stopped working and I called my home warranty company for help. The first technician who came out quickly charged me a service fee and said my furnace needed a lot of expensive work, most of which wasn't covered. When I asked if he could check for a gas leak or other issues before starting repairs, he refused and just wanted to replace parts right away, which would have cost me hundreds of dollars out of pocket. Still searching for help, I contacted another technician, who told me I needed a whole new furnace system for thousands of dollars. I felt overwhelmed and started to think I would never find someone honest to help with my heating problem. That's when I found Pedro and spoke with Bryan on the phone. Right away, Bryan explained exactly how Pedro would handle the furnace repair and what steps he would take. When Pedro arrived, he was very professional and friendly. He carefully inspected my furnace, took pictures, and explained everything to me step by step. It turned out my system was in good shape and just needed a minor repair, not the expensive fixes the other technicians suggested. Pedro got my furnace running again for a reasonable price. Thanks to Pedro and Bryan, my faith in good service is restored. I have already recommended them to my family and neighbors and will definitely call them again for any heating or furnace repairs.
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My heat pump system is pretty old and not working as well as it used to, so I reached out to a local HVAC company for help. Jay came over and took the time to sit down with me, going over all the details of what I might need for a replacement. He explained honestly that my current unit is outdated and not very energy efficient, and while it’s hard to say exactly when it will stop working, it could be soon or maybe last a bit longer. Jay was straightforward about the costs and made it clear that if something big, like the compressor, goes out, it wouldn’t make sense to keep spending money fixing an old system. I definitely plan to have Jay and his team handle my new system install when the time comes. If you’re looking for an HVAC company that is honest, offers fair prices, and delivers quality work, I highly recommend talking to them. I value good workmanship and reliable repairs over quick fixes or having to keep calling someone back for the same problem.
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I've had a great experience with this heater repair service. Every technician I’ve spoken to has been friendly, respectful, and professional, making me feel comfortable and valued. They treat customers like family, and I always feel well taken care of when they come out to fix any heating issue I have. This kind of care is hard to find with other companies. I highly recommend them for any heater repair needs. The technician on my last visit, Scott, was extremely helpful. He quickly found the problem with my heater and gave me clear solutions right away. He also gave me a quote for duct cleaning, which I thought would be expensive, but the price was much lower than expected for my home. They even offered financing with monthly payments, which made it easy for me to get the service done. I really appreciate the whole team for their excellent work.
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Our 11 year old ac unit started having trouble keeping our house cool, especially with the temperatures getting up into the high 90s. we figured something might be wrong, so we called for ac repair. the next day, bryan came out to take a look. he found there was a coolant leak and explained clearly what was going on, why it happened, and what options we had. he added more coolant and now our home feels nice and cool again. the coolant refill is just a temporary fix, and we plan to look into getting a new ac unit soon. overall, great service and very trustworthy people, which really matters when it comes to keeping cool in texas.
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When my furnace stopped working, I bought a new one online. I tried reaching out to several HVAC companies in Houston, but none would install a furnace they didn’t sell. Then I contacted ComfortFlow Heating & Air Conditioning. Bryan, the technician, came out the same day to check what parts and supplies were needed. The next morning, he called to let me know he was coming over. In just a few hours, my new furnace was installed and running smoothly. Bryan was very professional, friendly, and knew exactly what he was doing. I asked lots of questions, and he explained everything while staying focused on the repair. I highly recommend them to anyone needing furnace repair or installation.
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the team was very professional and quick to respond when our ac suddenly stopped working and the house got up to 82 degrees. bryan arrived and figured out the problem in just a few minutes—it turned out to be an old, clogged drain line causing the trouble. he replaced the line and ran some extra diagnostics to make sure everything else was running smoothly. bryan stuck around to confirm the house was cooling off before leaving, which gave us peace of mind. he really knows his stuff and was extremely courteous the whole time. even with temps outside soaring to 95, our home is now staying comfortable at 72 degrees. overall, we're very happy with the service and plan to keep coming back for any hvac needs.
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Update: I had another AC unit stop working and Scott was very helpful in making sure my home warranty company replaced my unit correctly. This company keeps impressing me, and I still think they set the standard for AC repair in Houston. They have now come out to my house again for service. They always arrive on time and work quickly. They go above and beyond to make sure my family is comfortable. These days, good customer service is hard to find, but this team really stands out as the best in the business. They replaced my Heat Pump and Air Handler system, which was covered by my home warranty. They kept me informed throughout the whole process and did excellent work. They are the best company that has ever come to my home for AC repair.
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If you need A/C repair in Houston, ComfortFlow Heating & Air Conditioning is the company to call. When my thermostat stopped working, Scott showed up quickly and got everything fixed. He was really friendly and easy to talk to, making the whole repair process comfortable. The service was excellent and came with a great warranty, which made me feel secure about my choice. Scott also explained some affordable options for my budget. I highly recommend their services.
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I contacted ComfortFlow Heating & Air Conditioning in Houston to look at my old furnace, which needed replacing. Jay came out the same day to check everything and explain the process clearly. I decided on a new high-efficiency furnace with a smart thermostat. The price was much better than other companies I checked, and the work was done exactly as promised. The whole team did a fantastic job, and I'm very happy with how everything turned out. Absolutely a great experience.
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On one of the coldest days, our heater stopped working. We contacted ComfortFlow Heating & Air Conditioning, and Bryan arrived to check it out within a couple of hours that same morning. He was ready to repair it right away, but since our heater was over 20 years old, we decided to have it replaced instead. Bryan provided a temporary fix to keep us warm while he ordered the new unit, and then installed the new heater later that week. We really appreciated that we weren’t even charged for that initial visit. The new heater was very affordable and runs perfectly! We highly recommend this company for heater repairs and replacements.