HVAC reviews in Houston, Texas
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Had a great experience with Andres with fixing my AC. He was very nice and honest. Michelle was also very nice and accommodating and worked hard to ensure my AC would be up and running as fast as possible. Will definitely use again!
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Nice people and great service.
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Good service from sears reasonable prices will call again for repairs
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Our Sear AC (HVAC) is under warranty, asked the tech to check the drain float. He didn't, because the AC stopped working 30 minutes after he left. Called customer service, and the did an emergency call out and no one showed up. The next appointment was today and they canceled, and rescheduled for 7/24/2025. That will be 19 days with no AC that is under Sears warranty. They canceled another appointment. No AC for 6 weeks, it's great to have a sears warranty.
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Customer service is excellent. They are helpful and ensure that you understand what's going on with the unit. The technicians who service it also know their jobs very well and I have had no problems with them.
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His explanations of the actions needed to repair my HVAC were very professional. He also showed a lot of courtesy. Highly recommended!
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Solid service and fair pricing throughout the project. Giles explained the options clearly and kept things on track. He shows solid skill without hype. The overall experience was practical and straightforward, with reliable delivery.
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The appointment procceded efficiently, with clear communication and careful attention to details. The technicians demonstrated solid expertise, explained options, and docmented steps for future reference. Overall, the service met the stated objectives and the workflow remained consistant throughout. I would consider this provider for similar tasks based on their professional performance :)
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I've used them for several tune-ups, and they are always excellent. Daniel and the team are great!
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Expert troubleshooting. Fast and effective repairs. Professional approach. Most importantly, cost-effective. Highly recommended and with good reason!
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Omar came to our house within 30 mins after we received a call about our furnace. He was very professional and polite. His company is one we would recommend to others.
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Al Pope has been a wonderful service to me. He did a great job diagnosing the problems with my 15-year old A/C. After thoroughly checking both outside and attic units, he quickly found the latest issue--ontop of several patches applied over the past 3 years by an earlier HVAC company. Al's knowledge and attention gave me peace of heart, especially since summer was just around corner. His dedication to the job was clear right from the start. He also made sure I understood what the next step would be while we await the warranty provider's decision on whether or not they will provide the required part, or if a replacement is needed. Al was a great help. I appreciate his assistance and hope to work with Al and this company in the future as we continue the project. Highly recommend this firm! The service was excellent. They delivered on their promise and I would recommend that anyone using this company be patient.
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Work was completed quickly and to perfection.
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The service technician was professional, polite and knowledgeable. I would definitely call again.
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Their annual service contract is highly recommended
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Great service every day of the year, 24/7.
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Excellent service! They squeezed me in during a heat wave. They provided a service that was beyond my expectations. They will be used in the future.
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They are without a doubt the best in the business! Always stellar service for our rental properties and my personal home! Tara always makes sure we are taken care of.
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The process of installing a new heating unit in my home was very smooth and efficient.
My home is now warm throughout the winter. -
James Clair was prompt, polite, and professional. He was super helpful and honest with me and wasn't just trying to get more money out of me like some other companies !
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Brandon McGowans, from McGowans, came to my house and sorted me out! He arrived earlier than my planned service window. This was a big surprise, as my AC broke down last night. He was able identify the problem quickly. I was back to cool in a few hours.
McGowans has my full support!
Edit 9/4/24
Robert McGowans from McGowans completed my very first service ever since I switched to them. He was on time, polite and very professional. Couldn't ask for any more. He addressed the additional concern I raised, was respectful of my home and I couldn’t be happier with his first service.