HVAC reviews in Houston, Texas

If I could give this business and technician 10 stars I would. I was scheduled to have my dryer vent cleaned between 11:00 and 2:00 Jack Weidman the tech called me and asked if he could come early, I said yes because it worked in my favor because I had so much laundry to do. My dryer was taking to long to dry, so my son who is a home inspector told me I needed to get my dryer vent cleaned. I did my research and read reviews and I came across this company, from start to finish these people were professionals. The most impressive thing about this company is, they send you a photo of your technician along with a brief summary about him. He was very thorough, professional, considerate, and manner-able. My dryer dries on the 1st time. He and my son told me that dirty dryer vents could be a fire hazard.

Not only was my fireplace inspected and serviced today, I was educated on how it all really works. There was no oversell as with other companies and the inspection was complete with a camera sent up the flu - it wasn't an inspection don't just by eye.
Lee, the technician, was extremely professional and personable. He gave me all the information I needed to make a decision about what to have done. If I ever need more service done to my fireplace I will, without a doubt, use Lord's Chimney again and I will recommend them to anyone I know who needs service.

Excellent work done by the technician who visited the premise. He knew exactly what needed to be done for the chimney crown and made other helpful suggestions. Also, looked at my problem with the fireplace and took care of it in no time.

Lords Chimney also has great customer service and online presence. I was able to setup the visit through online chat.

We have a 12 y/o house with woodburning fireplace that's never been cleaned (only 4 years of the 12 involved fires in the fireplace). Called and scheduled a cleaning/inspection. Wasn't able to get a spot without a 2 week wait, but I suppose that means these guys are busy.
I can see why. Tech's name was Miguel, and he showed up to the minute on time, was careful about not making a mess and not only was he knowledgeable, he was happy to share that knowledge as I picked his brain. Overall, very please with service, timing, and courtesy shown by Miguel. Will be back, and I can definitely recommend.

Wonderful experience! An annual fireplace cleaning showed we had holes in the flue and needed it repaired with the heat shield process. Lee gave us brochures and explained the repair process and we scheduled the work. On the repair day, the workers called ahead to say they could arrive early which worked out beautifully for me. They (Billy and Terrence) set up all their equipment outside and were ready to go when I arrived home. They set out drop cloths to make sure the inside area stayed clean and were very patient about explaining exactly what they were doing and always asking if it was convenient to run the vacuum (due to noise). Very thorough and knowledgeable.

Technicians were on time and extremely professional. As they got further into the job and expectations needed to be updated they did so clearly. Also they followed up in a timely manner on a outstanding issue and gave me some insight that I needed to get the problem addressed. They also left the work area very clean once they were done. Outstanding job.

Awesome job by these guys! Caught me an appointment pretty quick. They were timely and very professional and very nice.

We also had bought an older home with a brick fire place. While on the roof one day to cut tree branches that were getting to close to the roof, I noticed the top of my chimney (crown) was cracked an in need of repair. Rather than wait till I get rainwater in the house, I called a couple chimney repair companies for estimates. The first company sent a youngster in a ratty looking pickup truck; I was not impressed with his level of skills or even how he used his ladder to view my chimney cap.
Looking around I found Lords, The receptionist I spoke with was kind and informative. In a couple of day the guys came for my estimate. They were professionally dressed and in a company truck. They advised me of my options and the cost of each. I elected to use the crown seal method. In a hour they were through. Throughout they were neat professional and effective. Great company, I plan to use them again to have my fireplace and chimney inspected and have been telling all my neighbors about them.
Great Company. I would HIGHLY recommend them to anyone. Call them!

Very courteous and professional! They gave me a call to let me know they were on their way then I received a text with a picture of my technician and detailed information about my appointment. They did a great job keeping my house dust free. I definitely recommend Lords Chimney!

Miguel was super informative and helpful to show me all the operations of my fireplace. I had the company come out for an inspection, and we plan in the near future to renovate and update the fireplace and all the information that they provided on the process was greatly helpful to plan out as we need.

I was very pleased with my overall experience. Customer service reps and technicians were very friendly. Text reminders and phone calls about appointment time and arrival were very helpful. Technicians inspecting and cleaning my chimney were thorough and explained everything they were doing. I recommend Lord’s Chimney to anyone needing chimney service.

Lords service is awesome. They let you know exactly when they will arrive and inform you of all activities. Lee was my service guy and he is great - he educated me on everything I need to know about dryer vents. I had my vent cleaned and termination on roof changed. Hopefully won't need them for a while but will definitely call for anything vent related or with my fireplace.

Marlon and his partner were great. Gave me honest feedback about my chimney. Said it’s not time yet to do the work. They were neat clean and respectful of my house and were careful not to let my cats out. Very happy with the service and will use them again

I did a virtual review of an inspection report and their tech Lee R was informative and gave some great advice.

Had a free inspection for a holiday discount and our Chimney expert Cody was very professional and knowledgeable. Time and care was taken to make sure everything was kept clean. They gave a great report with all the details and offered very reasonable prices on fixing what I needed. I would definitely recommend this service.

I highly recommend this company for any chimney needs. Had an issue with a leak at the top of my chimney and it was fixed within 48 hours. They were able to explain my options with cost/benefit honestly, price was very reasonable compared to competitors, and the work was quality. The repair included a full inspection, and Jack our technician was prompt, personable, and thorough in his work while answering any questions I had. They explained but did not aggressively upsell more expensive or unnecessary repair options, which I appreciated. Overall very satisfied, this is a honest and reputable company. Thanks again.

I had Chris come to.our house today.They were on time which is a big factor to me,they did a through check of my fire place. He sat down with me and explained. What needs to be done to make my fire place usable. He was able to give me two options to pick from no hard selling. Great open conversation.
I just need to pick which one.
Both Chris and his associate where very polite and patient with me.

Anthony and Landon visited my home for a chimney sweep appointment. They were both so polite and professional. They wore shoe covers and covered their workspace. All of the information they provided was clear and concise. I'd definitely recommend Lords Chimney and am looking forward to working with them in the future.

With the storm that just went through, we called Lords Chimney and Anthony was able to come out on Monday morning (we called Friday morning). He has been to our house before and is always professional courteous and really knows what he’s talking about. When he came today he gave us a breakdown on everything and even tried to fix the cap that flew off, but it was unfixable (which we kind of figured, but appreciated him trying!). Will always recommend Lords and if you can get Anthony you are definitely in the right hands!!!

I left a good review of Codie’s service on 5/2/24. But now another review is warranted . Codie cleaned my dryer vent but noted that they were not very dirty . He inspected further and discovered that the main problem was original install of the venting system years ago . So Cody eliminated a 4” wide 90 Degree elbow . So now a load of clothes that took 50 minutes to dry , now drys in 35 minutes. That’s saving me some . Thank you Cody and Lords Chimney .

I’ve been meaning to post this for a while.

I was very impressed with Jonathan, the technician sent to do the initial visit. From his communication ahead of his visit to his attitude, knowledge and professionalism on site, I have a very high level of confidence in him and your company. This was especially appreciated because we've had a much different experience with other companies.

Solid service like we had today is becoming more and more rare, so I like to give kudos where they are deserved, and he definitely deserved it today. We'll be keeping Lord's on speed dial for all our chimney needs.