Rotex Ac and Heating

After years of dealing with imbalanced air distribution in our home, we contacted Rotex AC & Heating. We'd previously had two other companies assess our system, but they offered no solutions to our ongoing issues. The thermostat was set at 73°F, yet the actual temperature in the home was 78°F with 83% humidity, and the airflow between rooms was always inconsistent.

Miguel from Rotex came out the same day we called for a free evaluation. Unlike the previous companies, Miguel thoroughly inspected our system and identified the real problem: damaged plenums with cracks, holes, and moisture. He explained that the original builder used low-grade materials, leading to inefficiencies over time. Miguel recommended replacing the plenums and ductwork. His explanation made complete sense given the imbalances in the airflow between rooms.

The technicians were incredibly professional, arriving early at 6:45 a.m. to start the work and finishing by 11:30 a.m. They used drop cloths to protect our floors and took care to leave everything clean. Once the new ductwork was installed, they checked the system to ensure airflow was properly balanced. We now have dedicated ducts for each upstairs room, which has made a world of difference.

Overall, Rotex exceeded our expectations. They provided a thorough solution where others didn't and were professional throughout the entire process. We highly recommend Rotex AC & Heating for their expertise, transparency, and excellent service.

Great experience with Rotex for the install of a new HVAC system! I called in the morning, and Miguel and Ricardo were out the same day to evaluate my system. They were able to quickly identify inefficiencies and make suggestions for improvements. During the same visit, they gave pricing on a few different options and talked through their approach to solving the problems we were experiencing.

On the day of the install, Miguel arrived with the team right on schedule. They put down covers to keep the floor and nearby furniture clean. As they setup the outside unit, they asked for feedback to make sure the location was acceptable. They wrapped up the install same day and did a final walkthrough of the system and provided maintenance tips before leaving. Definitely recommend and will use them again in the future!

Miguel and Diego were professional and kind when they visited my home to inspect my AC. Miguel explained what I needed and worked within my budget to provide me with the best product, warranty and quite. Wendy and Miguel followed up to support my specific financing needs. This company has my business and respect. I got 7 quotes before I met Miguel. He was honest, kind, compassionate and professional. His team did a great job installing my units! Call them! There are good businesses, and this one is excellent! I have no doubt after many contractors, God blessed me with Miguel and his team! Thank you!