Janitorial reviews in Houston, Texas

We use City Wide to care for our corporate office and house and they're great! They are efficient, fair and provide excellent customer service. Most of the services are resolved within hours. Great company and staff, would definitely recommend!

CityWide has always provided a higher level of service for janitorial needs. Issues are few and far between but when the do arise, they take care of them quickly. My Account Manager checks in with me frequently and responds timely to requests or anything that may need additional attention. Overall, I am happy with their service.

The Facility Solutions Managers also know as the account managers are awesome. Whenever we have a facility maintenance request they are quick to respond and great solution solvers. A company definitely worth working with that genuinely cares about their clientele.

Absolutely awesome experience… We opened a brand new flagship service center in our Katy Hockley market. The team led by Christina and Josh did an amazing job getting every detail of our wants as a Customer The opening presented a few cleaning challenges and they were quick to react to special requests that we needed and since opening the building has been maintained with no issues and with incredible follow up from Josh and Christina… I have dealt with City Wide in multiple buildings As they are a national vendor for us, but this team has been by far the best locally

Great company. They clean our facility 5 days a week and the crew is amazing. They pay close attention to detail, they're quick, efficient, and open to special requests when we need them. The territory manager is also very responsive and quick to resolve any issues that we might come across. He also comes by our facility often to check on us and do a walkthrough to make sure that our expectations are being exceeded.

City wide has been cleaning our office for over 2 years. The supervisor is responsive to our needs. They do regular check in on their employees to keep them up to par. They also have a wide range of services to offer. Get a quote you won't be disappointed.

I've been using City Wide's janitorial services for almost two years. Have been very pleased with the services offered. In the past year or so, I've added their handyman services for all of my Houston and Central Texas locations. Have been pleased with the outcomes.

Charles is amazing! He is very responsive and is always available to take care of anything we need. He ensure the job is done correctly and comes back to ensure that we are satisfied.

My office has recently retained the services of City Wide to clean our office spaces. Let me start off by saying how impressed I am with the communication between myself and the staff of City Wide. I was provided with a walk through of my spaces to outline and pinpoint areas I was concerned about or wanted specific attention paid to. I knew the services I was asking for would be quite the task. Wow is all I can say. My expectations were far surpassed. The crew that came in did an amazing job!! They are top notch!! Melva is the QUEEN of clean. Every surface, baseboard and corner had been cleaned. The floors were spotless. Overall, my office spaces smelled so fresh and clean. My office space had been severely neglected before us moving into it. It was in a terrible state. The bathrooms were the worst. I was shocked when I saw how they looked after the crew cleaned them. I literally did a double take and even questioned if they had been replaced. They were sparkling clean! I myself had attempted on multiple occasions to try to clean them to no avail. I am thrilled to know my office now has City Wide taking care of us. If you need someone to come, take care of your office space I highly urge you to reach out to City Wide. Christina and Augustine will absolutely get you taken care of. You are in good hands with them.

CWFS did a great job stripping and waxing our urgent care clinic's VCT floors as always. We recently tapped them for various repairs in our clinic: wall painting, grout cleaning, hand sanitizer dispenser installation and more. They did a great job and our clinic is looking new again! Temo Sandoval who managed our requests has been a pleasure to work with as well.

City Wide currently services two of our schools in Houston. They provide excellent cleaning services as well as customer service. Recently I asked our representative Cristina Oberholtzer if she could help us identify a cleaning crew for our Midland, TX School more than 500 miles away.

Cristina worked diligently with her National Accounts Manager to locate and source a crew for our third location. In just a matter of a few days we met the new crew and finalized a new service agreement. The process was seamless, and we have peace of mind our new crew is vetted through City Wide so we can expect the same great service at our third location. Thank you for the great customer service!
Mark Levin 1/19/2024

We've been working with City Wide for about 6 months now. I'm posting a review since we've recently had our cleaner switched to Elisa and she has been doing PHENOMENAL work cleaning our mobile grooming vans!! She is always prompt, extremely reliable, and provides 100% excellent work every single time she cleans our vans. Without City Wide, we would not have been able to find Elisa!

City Wide has been great since we signed with them this year. Any and all concerns are handled promptly. Communication has been easy as I have one contact person for all inquiries. They did multiple tours to make sure their staff has every base covered. Our Sale Executive, Cristina is very knowledgeable and answered all questions and concerns we had at the beginning.

Temo and the team at City Wide have made my life so much easier. Any time an issue or a need comes up, I do not have to worry about locating and setting up a vendor to provide me with a solution. I simply text Temo, quickly receive a quote or he shows up on site for clarification, and then I cut a PO and my problems disappear. I could not ask for better service, convenience and communication provided by every person affiliated with City Wide that I have met but Temo and Joseph are my favorite by far! Thank you for everything you have done and I look forward to our continued working relationship.

I've had an excellent experience working with City Wide Facility Solutions. They are incredibly easy to work with, and every time I have a concern or issue, it is addressed promptly and professionally. Our account manager, Camilo, is exceptionally responsive—he goes above and beyond to ensure everything runs smoothly. He even takes the time to visit in person to follow up on our experiences with the cleaning crew, ensuring our satisfaction. The attention to detail and customer service provided by City Wide is second to none. I highly recommend them for anyone looking for reliable, efficient facility solutions.

The cleaning services have been great, our old building has noticeably improved in both appearance and smell. The yard work had a bit of room for improvement but our Manager has been fantastic in listening to and responding to any and all concerns. We've been extremely happy with all of the services we've contracted with so far.

We’ve been using City Wide for our clinic cleaning, and I am extremely satisfied with the service they provide. The team is always prompt, professional, and thorough in their work. They are also flexible and accommodating to our schedule, ensuring minimal disruption to our workday. I highly recommend City Wide for any business looking for reliable and high-quality cleaning services!

They do an amazing job keeping our ABA clinic clean and well-maintained! Always professional, detail-oriented, and respectful of our space. Temo, their Facility Solutions Manager, is fantastic! He responds quickly, follows through diligently, and is great to work with. We truly appreciate their consistency and care. Highly recommend!

We are very pleased with the work provided to our office by the cleaning crew. They go above and beyond to ensure that our facility is always spotless and ready for both our staff and patients. Temo, the account manager has also been exceptional. Communication is always prompt, clear and any requests that I bring to his attention are handled quickly. It makes the entire process smooth and stress-free on our end.

Muy buena experiencia te atienden bien y tienen buenos precios

Mi esposo y yo estuvimos en este lugar para buscar opinión sobre el problema que tenemos,nos atendió una mujer joven, pero con muy mala actitud, ella decía que solo leyéramos la etiqueta , que es correcto pero siempre es mejor una atención personalizada y que te den sugerencias al mejor producto que debemos escoger, buscamos un consejo de alguien que conoce del tema de fumigaciones, tomamos la mala decisión de comprar, y al salír me di cuenta que el producto alli cuesta lo doble que comprarlo en línea, así que allí está la opcion ,un mal servicio y caro