Houston Garden Centers

Good place to buy landscaping plants. Be aware that the 50% off sale advertised does not apply to all types of flowers and plants.

The hard freeze claimed my 3rd Hibiscus hedge in 26 years. I knew exactly where to go! I purchased 6 braided Hibiscus topiary trees to create a new hedge, gorgeous hanging baskets, and tons of impatients. I've been a loyal customer for over 30 years. Staff is more than helpful, courteous, and always smiling. Best quality of plants and HUGE selection!

This was my first and LAST visit here at this location.  I purchased some items at this location on Thursday 4/15/21.  I paid for my items and received some change back. The change consisted of a lot of $1 bills. The cashier said that is all she had. I accepted the money. And the transaction ended. I stuffed the money in my pocket because all those $1 bills couldn’t fit in my wallet.  I went to my car, loaded my items, returned the shopping cart and got into my car. I took the change, that I received from the Garden center cashier, to put in my larger wallet.  But I  noticed that some of the $1 bills look and felt different.  I took a closer look and them and I noticed that the color,  print, font and size were different.  The serial numbers were consecutive and they were All printed in 2017. But they appeared to be brand new. I found all of that very odd.
I felt very uneasy about those $1 bills. So I  took my receipt and ALL of the change that I received from the Houston Garden Center cashier back inside of the store. I was greeted by a different cashier.  I ask her to call the manager.  And she did.
A manager named Alex showed up.  I calmly explained everything to him.  He immediately became very hostile. And he said that he could accept that money back because he didn’t know where that money came from. I told him that I was going to call the police and they could handle the situation.  He replied with a lot of profanity and yelling.  I asked him what was the reason for all the animosity.  Then he told me that he would take the $1 bills back. He grab the $1 bills from my hands rough. He brought more of the same $1 bills from his office and tried to hand them to me. And He said that he just had gotten them from the bank and they were not fake.
I told him that I didn’t want any more of those $1 bills. Then  condescending said “what do you want to give you $100 bill. I told him no…I wanted other bills like fives or $10. He said that he didn’t have any of those. Then he said that he was going to give me a roll of quarters. I told him that was fine.
I took the roll of quarters and left the store. I went to my car and immediately called the Houston Garden Center to report  everything.  I  reported the manager ALEX to Bobby.  But mid report she asked be to hold on. She put me on hold for about 3 minutes.  Then she returned to say that she had just spoken to Alex the manager while I  was on hold. And he told her that he exchanged the money for me.  Bobby took Alex’s word. And basically dismissed everything and tried to rush me off the phone. But before I hung up the phone…I  got her name, the name office manager Cindy’s and owner Matt Hooper. And I  told her that I  wanted her to file a formal complaint on Alex the store manager @ 1700 West Loop North Houston, Tx 77008 store #12. She assured me that she would.  And I told her that I will check back.