Landscaping reviews in Houston, Texas
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Listened carefully to my expectations, asked questions seeking clarification, offered quality suggestions, and delivered a quality product. Great people to work with would absolutely use them again.
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They are terrible at cutting yards. They don’t move objects they just cut around them. They don’t edge my flower beds so the grass grows into my rocks. They don’t weed eat everywhere, they don’t even weed eat under our playground so the grass grows tall. They started out good, then got so lazy. We are also supposed to be a once a week schedule, but they come every 10-12 days on average. Our yard always looks out of control by the time they come. We will be switching services.
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Earthworks performed a full overhaul of my backyard and they did it extremely well. We had a patio (pavers) added, old weeds/grass ripped out and graded, then laid with new sod, new border for flower beds, blackstar rock, new plants, and they even transplanted some of our bigger tree like plants for us. I think the pictures speak for themselves.
Garret provided a timely and reasonable quote and was a pleasure to work with to get everything set up. The team that came out to do that work was great. They regularly asked us if something was ok or looked good to make sure we were happy with the work as it progressed. They are very collaborative when coming up with solutions for tricky installs/changes/etc.
I would 100% recommend them to anyone that needs any kind of landscape work done, big or small. -
I regret to say that our experience with Earthworks Landscape and Maintenance was extremely disappointing. My parents hired this company to handle various landscaping tasks, including the installation of a paver walkway, mulch, and shrubs. Unfortunately, the execution of these tasks fell far below expectations.
The problems began with the inadequate preparation of the area before planting the shrubs, as grass and weeds were not properly removed. Even worse, the mulch was overrun with weeds, indicating a lack of attention to detail. My Dad had to step in to rectify the situation by removing all the mulch and weeds, adding more soil, and planting sod in the area.
However, the most significant issue arose with the walkway installation. Despite being assured of a professional job, the walkway was poorly constructed, resulting in water pooling in the middle for hours after rainfall. This was due to improper grading, causing water to stagnate until it evaporated. When my parents raised their concerns, they were met with dismissive responses from William, who insisted that the walkway was constructed within industry guidelines and tolerances. His refusal to acknowledge the problem or take responsibility was deeply frustrating.
Adding insult to injury, there is already a crack in the concrete on the side of the walkway and my Dad was told they would only repair it if it worsened. This lack of accountability is unacceptable, especially considering the substantial cost of the project.
As the first home in their subdivision, my parents take pride in maintaining their property, and it's disheartening that Earthworks' sloppy workmanship and poor customer service reflect negatively on their home. Despite their reluctance to cause a fuss, I refuse to let them be taken advantage of.
In conclusion, based on our experience, we cannot in good faith recommend Earthworks Landscape and Maintenance. Their subpar work and lack of accountability have left us thoroughly dissatisfied, and we urge others to seek alternative options for their landscaping needs.
Update from my Parents
After posting negative reviews on social media and the BBB, Earthworks agreed to correct our poorly constructed paver walkway. Earthworks corrected the grading of a section of the sidewalk. Now, water no longer form puddles after it rains or my sprinklers run. They also properly sealed the sidewalk by using a paint roller to apply the sealant. When the walkway was originally constructed, the workers sprayed the sealant onto the sidewalk carelessly and caused unremovable white spots to form on the sidewalk. After the sealant was reapplied with the roller, most of the spots disappeared and is now acceptable.
Overall, I am now satisfied with my walkway. It's still disappointing that Earthworks initially told me there was nothing wrong with the sidewalk and only agreed to fix it after we posted negative reviews. -
If you want exceptional design and customer service this is DEFINITELY your landscaping company. Beautiful design, prompt service, Remick is a pleasure to deal with. He is on top of every aspect of the project. I will definitely use them for all my landscaping needs. Thanks from Danny & Tony
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Earthworks did a great job. We had dirt work, sod laid and a few sprinkler zones added. Our contact William did a great job explaining the game plan and keeping me updated on the project.
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I wanted to thank you and your crew that came out here. Love the job they did. Everything from your customer service to your workers was a great experience. I will definitely call y'all for any future landscaping needs. Thank you, again!
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Great work! Complete in one day. The workers were very professional. Although my husband micromanaged, the workers completed the stone nicely. The owner came out gave us a quote. There was no pressure of sale and I appreciate his knowledge for landscaping. Our stone match perfectly with our home.
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We’ve been using Earthworks for the last couple of years for our landscaping needs and have had nothing but positive experiences. They took our boring grass-only yard and helped turn it into a beautiful oasis. They also help maintain the beauty and health of our yard with regular fertilizing, trimming, and mulching services. Can’t recommend them enough!
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We were looking to enhance our backyard. A significant scope of work. We did shop around but this team were on time with reviewing the scope and providing a very detailed and well priced estimate, and explained everything. We were very impressed with the pace and quality of work, and also the ease of implementing some changes during the days of install. They helped us with improving our watering cycles and coverage as well. We have changed to have this team also do our weekly maintenance and look forward to enjoying our beautiful yard for years to come. Excellent team, excellent service, beautiful results.
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Earthworks is one of the most professional and efficient landscaping services I have ever seen or used. They anticipate my landscaping needs and accommodate immediately with speed and communication skills that always please. I highly recommend their services.
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We were extremely pleased with the professionalism, effective communication and quality of work completed as requested in a timely fashion. Damon and his crew were very knowledgeable, listened and provided insight to our current and upcoming projects. Their results exceeded our expectations. We highly recommend and would use Earthworks services in the future.
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Te tratan muy bien
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Es muy buena calidad de servicios, personal muy amable con supervisores muy responsables que mantienen la calidad de trabajo que superiorlawncare.tx te puede ofrecer, personas disciplinas,trabajadoras y respetuosas
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Es una compañía que le hace falta mucho profesionalismo aparte que los supervisores trata mal a la gente pero que se puede esperar de ellos si no tiene conocimiento de lo que andan haciendo no tienen experiencia no sé la recomiendo aparte el pagos no es bueno es muy bajo que tuviera más profesionalismo y ganarse los clientes con trabajo no hacíando la barba y aparte les hace falta mucha seguridad y ni siquiera asen juntas hablándole de seguridad a la gente solo faltándole el respeto a los empleados pasa a los supervisores y no hay seguridad para el trabajador y cómo hablar con recursos humanos para que te ayuden
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Tell your drivers not to speed through the school zone 77020
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Fantastic Service!
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Love seeing flower beds in my community!
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I highly recommend using this company! They are the best!
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Súper profesional and beautiful work, I highly recommend. Timely and good work etiquette.
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They took great care of my flowerbeds! I wish I used these guys a long time ago!