Reviews of local pros in Houston, Texas

Arrived home from vacation to find water damage in our kitchen and surrounding rooms. It was late at night, but Mike and Jason at H2O Restoration came out promptly to assess the damage and remediate. They were professional, knowledgeable, and very easy to work with. They took time to patiently listen to and answer all our questions and concerns regarding the work, process, and cost. Throughout the whole process we felt comfortable with the work they were doing and trusted their recommendations. They took great care to contain the rooms that were not impacted and protect the furniture in those rooms from being damaged during their remediation work. They removed the damaged cabinets, drywall and flooring with care and precision, completely dried and treated the damaged areas. After their work was completed, the contractors that came out to give us estimates to repair the house, and even the company we eventually contracted with, were impressed with the remediation work that Mike and his team did and commented that because of the great care they took to remove the cabinets and drywall, it made their job so much easier.
We can’t thank Mike and his team enough. We highly recommend H2O!

Fantastic company! I have used H2O on several of our properties and I’ve NEVER been disappointed! Mike and his crew handle business, always communicate, and I can’t recommend highly enough!

I want to brag about H20 Restoration Inc.~ Water Restoration remediation! Our new water heater blew a valve right after faulty installation & water came pouring thru walls & ceiling & flooded the whole house! The immediate response, the crew, the service has been so professional. They have gone the extra mile at every turn to remediate the damage & control mold to floors/walls/counter cabinets, etc. They kept us informed at all times. I’m very grateful they were the company called!! Thank you Mike (owner), Luke, Shane & Bry! Highly recommend!!

Mike with H20 Restoration was a lifesaver when our kitchen sink faucet had burst overnight and flooded my kitchen and my baby’s room and hallway, they were quick in the morning to extract the water and set up fans to dry it out. They work very well with insurance. Thank you Mike and Team!!

**Outstanding Service and Support – Highly Recommend!**

I recently had the unfortunate experience of dealing with significant water damage in my home due to a burst waterline from my washing machine. The flooding was overwhelming, and I was unsure of where to turn for help. Thankfully, I reached out to H20 Restoration, and I can’t express enough how grateful I am for their exceptional service.

From the moment I contacted them, their professionalism and efficiency were evident. They responded promptly, arriving at my home in the middle of the chaos to assess the situation. Their team was not only knowledgeable but also incredibly compassionate, understanding the stress I was under. They walked me through the entire process, ensuring I felt informed and supported every step of the way.

The technicians worked diligently to mitigate the damage, utilizing state-of-the-art equipment and techniques to restore my home. They were meticulous in their work, and it was clear that they took pride in what they do. I was particularly impressed by their attention to detail and commitment to ensuring that every trace of water was dealt with effectively.

What truly stood out to me was their customer service. They were always available to answer my questions, provide updates, and offer reassurance during a very trying time. It’s rare to find a company that combines technical expertise with such a genuine dedication to customer care.

I can wholeheartedly recommend H20 Restoration to anyone facing similar issues. Their professionalism, efficiency, and outstanding customer service make them a standout choice. If you find yourself in a tough situation like I did, don’t hesitate to reach out to them – you’ll be in excellent hands! Thank you, H20 Restoration for turning a stressful situation into a manageable one. You truly are the best!

Outstanding customer service and support! I called for a leak in my ceiling on a Sunday and the technician was at my house within a couple of hours. Luke was knowledgeable about the issue and explained thoroughly what next steps should be. I would highly recommend this company.

Mike and his team were very responsive and efficient from day one of the process. My husband and I had severe flooding in our home due to an unprecedented rainfall in the South Texas area. Having the water mitigation process taken care of, took a lot of stress off of us and we are grateful for how everything turned out. If you’re looking for water mitigation and integrity throughout the process, look no further.

H2O restoration came to our rescue after we had a bath tub overfilled. Mike the owner had a fast response time and explained the whole process. The team that fixed it were so professional and did a fantastic job. I highly recommend this company for any water or mold problems.

HIS CREW STOLE FROM ME…with updates.

BLUF: DO NOT LET ANYONE FROM THIS COMPANY IN YOUR HOUSE!!!

I came back from a road trip to find extensive water damage. I called Mike and they came right out. However, on day 2 I noticed one of my handguns was missing (I had to move everything due to the water damage and I had just used my handgun at a course for which I had to drive so it was in my travel case when I got back home to the damage). The way that the pistol was discovered missing left no doubt that it had been stolen (tried to swap it out in the pistol pouch hoping I wouldn’t notice it was missing) and not misplaced on the road trip. They all denied it of course, but when the constables questioned them, they believed that one was clearly acting suspicious. However, they ultimately had no proof to charge him. Mike said he would reimburse me for the cost of the stolen handgun, but has stopped responding to me.

So…he hired a crew member that stole a pistol from a homeowner, which is bad enough, but he also didn’t keep his word. Maybe this business was once pretty good, but it is clear that they have not kept up that same standard.

UPDATE: I just found out about some of the drama behind how he billed my home owners insurance for services rendered before he got fired. My adjuster asked for the inventory of items packed and pictures they were supposed to take along the process. She said she was waiting for their documents but they refused and said they’d put a lien on my house if he wasn’t paid, so she did pay him. He never provided proper documentation.

Now, months later, my job has been done by professional companies who have been providing the correct documentation. My items that were packed up and stored have now been brought back to my house. I’m missing all of the items that I had left in my closet, after grabbing the essentials that I thought would get me through the summer. I’m talking entire shelves of sweaters, boots, shoes, and purses that are missing. Before I discovered the missing pistol, the guys in his crew told me to grab what I needed from my closet because they were getting ready to pack it up. I had some space in the guest room upstairs where I could put some of my clothes and shoes, but I figured the rest would be ok to pack up until I get my closet back. I was making rounds moving some of it upstairs grabbing my summer essentials and such. That’s why I hadn’t grabbed any sweaters and some of my warmer boots for the Houston heat. Now I’m getting ready to move to Germany and I have none of it.

Like I said, this company is completely untrustworthy. Do not use them unless you want to be out thousands of dollars of your personal property.

Best company to handle any stump grinding services you may need! Very efficient and reliable.

It is a breath of fresh air when you receive service from someone that is an expert at what they are doing. Alex was incredibly professional and took all precautions not to damage anything especially when the stump was very close to the house. His equipment were clean and performed perfectly. He left the site cleaner than when he arrived. He is my always-Go-To stump man.

Called for an estimate to grind stump in my yard. Alex came out shortly after, gave a fair price & completed the work same day. Very professional, friendly & did an excellent job! I highly recommend this Company!

First time customer. Good service overall. Stump grind a trunk of 25”-30” in diameter . Did final pass of clearing an area of 10ftx10ftx1ft depth. Removed and disposed about 80% to 90% of the mulch.

Would use this company again

Glad to have to have my favorite yard men back

If I could give 10 stars I would!!! Mo was super professional, KNOWLEDGEABLE and here's the part I respect the most: he talked about PREVENTATIVE notions so that way, we can avoid major situations in the future! I learned a lot of helpful tips to make sure that I don't get unwanted critters.

Great Service! Was able to schedule a consultation very easily and quickly. Explained the services we needed and the ones we didn’t need. The results were immediate. You can tell he is very passionate about his work. Highly recommend!

Mo a bad mo fo! Helped with big rats and mice!

Mo has been excellent and very helpful and informative. Great service!

Great service!!!

Great service great company they resolve my problem in very professional way, god know how many companies I hired to for fire ants issues no body could resolve it but bug trace company. They are really professional

I can’t recommend Bug Trace LLC enough! After having a frustrating experience with Cypress Creek Pest Control, it was such a relief to work with this company. Mo, is professional, friendly, and thorough. He really took the time to address our concerns and made sure everything was handled correctly. It’s so refreshing to find a pest control team that genuinely cares about their customers. Definitely a five-star experience!