Reviews of local pros in Humble, Texas
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Plumber set an appt for an estimate and showed up way after the scheduled time. My wife asked him why didn't he call indicating he'd be late he replied "find yourself a more reliable plumber" turned away and left.
I should have read previous reviews before calling these guys! -
We used Eli's plumbing for the first time a year ago. Although they were an hour and 1/2 past the scheduled appointment, they assisted us in our needs. Fast forward to this year. The past two appointments we have scheduled have been cancelled by text well past the scheduled appointment time. More than 2 or 3 hours after the appointment time. We waited at home for someone to come when we could have been out taking care of other important items. These appointments were scheduled at least one to two days before to accommodate someone being available at our home. Coming from a world of customer service, a business's belief should be you do what you say you are going to do. Sadly, that's not the priority with Eli's plumbing when it comes to showing up for appointments.
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Had some plumbing work to be done and he came out same day. He is honest and affordable. He helped me fix something free of charge (I had been quoted over $1200 to have this fixed by another plumbing company) and gave me great prices and honest opinions on a few other projects we have. I don't feel like I'd ever have to worry about being over charged, while also getting great professional service so I will never use anyone else for anything plumbing related. Great company!
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After retiring from 25 years of home building I have used many plumbers..new construction and remodeling. I am impressed with Eli Plumbing Workers..their get down to business attitude and overall care of not only my property but their equipment and vehicle. I would use them again with no second thoughts. Thanks to Elvis ..Junior and a third worker that I didn't get his name.. Good job.
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Excellent work! When Eli stopped by and checked out my water heater, he knew exactly what was the issue and was fixed in a timely manner. The technicians were professional overall. In the future I will definitely call them in case I have an issue.
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I attempted to replace my bathroom faucet. After i was done my pipes were leaking heavily. I redid it several times but i just couldn’t not figure out how to stop the leak. I gave up and called Eli. Several minutes later he came. Eli asked me to watch so i know what i did wrong. It was a simple job but he saved me from a big headache. Great guy with a great personality!
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Eli and son Kevin actually showed up early for appointment. They promptly replaced the valve in our dryer gas line and provided a new 1/2" gas line for the new dryer at a reasonable price. I would highly recommend!
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Mr.Eli came within an hour of me calling the office! He was very polite professional and had the problem solved in less than an hour. The price was very reasonable and he did a great job! Thank you for getting the job done on such a short notice!
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They unclogged my sink and in less than a week it messed up again. I called to see if they can come in again and she said that the work had no warranty and I had to pay another $320 for the work. Paying $600 in less than a week IS CRAZY.
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Great service and Great People. From now on They are highly recommended for fast and excellent service.
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Eli and Team are the best - very honest and knowledgeable and really help us make the best decisions for our home!
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We were in a bind and Eli's was able to come out in about an hour, give us an estimate and fix it about an hour later. The guys who did our service were so friendly, professional, and got the job done well. Thank you so much, Eli's Plumbing!
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On two recent occasions, I have needed emergency plumbing services. After being told by several companies that they could not respond immediately, I was fortunate to discover Eli's Plumbing. On both occasions, Eli himself responded within an hour. Crews were immediately dispatched and the jobs completed expeditiously. Besides the exceptional response time, Eli and his Team are extremely courteous. The "little things" that matter such as cleanup and putting sod neatly back in place after digging is done with thoroughness. Finally, the pricing is fair and more than reasonable. I recommend Eli's Plumbing as the go-to experts in our area!
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Eli, Kevin, and crew were amazing! They came and fixed a big plumbing issue at my home at a reasonable price and arrived within minutes of calling them! I would recommend them over and over and plan to use them for any future plumbing work needed
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We had a major problem with a a backup. Eli gave us the straight but unwelcome news that our sewer pipe had collapsed. He and his crew took care of the problem which was even worse than expected. I was worried about the problem and the cost described but everything Eli said matched what I had been seeing. It all made sense when he talked about what they found. Honest , professional ,great people. Couldn't find
a way to recommend them more. Top notch. -
I had a very positive experience with Eli’s Plumbing (Jan 2023). I had a hot water unit leaking, with damage to the ceiling of the bedroom below. Eli was able to fit me in – 3 hours after I called. They arrived the next day and installed two new units. This is why I am 100% happy and satisfied: Eli listened to my concerns, listened and answered all my questions, talked me through options – size gas , tankless etc. He spent a lot of time talking to me - I didn't feel rushed. Eli also answered my questions about the warranty etc. He also gave me advice on the damage to the ceiling. The whole crew where very respective of the house – putting down cardboard, taking of shoes, even sweeping up leaves that came in the front door. Any communication with the office was very prompt. I have found my new plumber! Thanks guys!
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We had a water leak from our water filtration system and Eli and Kevin came to our rescue and the problem was fixed in less than 24 hours. They are super friendly and professional and will definitely be using them again for our plumbing needs.
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We had an emergency situation and I couldn't get any of the other plumbers to come, but I called him and all can say is that he was AWESOME! He took care of the problem, explained everything to me and gave me what I thought was a fair price for his work. He also had a great, very welcoming personality. I will definitely use him again and I will refer him to my friends.
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Great company to hire. Very reasonable prices compared to other companies. Came out and installed water heater very efficiently and excellent quality work. Eli and his son Kevin are honest hardworking people. I wouldn't call anyone else.
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We called them out to quote us on replacing water heaters. They came out, the guy said we would receive the quote via email later that day. We never recieved it. I called 5 days later and was told I'd get it later THAT day as well. I gave my email because sometimes it can slip from my husband to check if he recieved it. Nothing. I called again the next day and was told they were waiting on Eli to review it and he'd be in by 5 pm. It was about 4 pm at that time....nothing... needless to say, we went with another company that took care of us in less time that they have taken to just send me a quote.
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The absolute BEST customer service I’ve ever experienced!! I had an emergency plumbing leak from my washing machine box on the day I was closing on the sale of my home. Closing was delayed until the leak was repaired; I googled “emergency plumber” and Eli’s plumbing came up. Mr. Eli was able to come out immediately(within 20 minutes of call), he assessed the problem, ordered the part, and the repair was completed 1st thing the following morning!! The office staff was very professional and helpful during this process. Let’s just say I’ve found my new plumbing service for life!! Thank you Eli’s Plumbing for such a pleasurable experience.