All reviews for Ken Murray's

Had such a great experience with Kenny of Ken Murray’s Air Conditioning & Heating. He was prompte, thorough, helpful, and did not try to sell me on anything I didn’t actually need. On the contrary, he was able to give me a good suggestion on how to save on future service calls.

Must recommend Ken Murray's Air Conditioning & Heating in Irving, Tx.

Very polite when answering the phone, she listened to my concerns, scheduled time promptly when able come out and evaluate. Owner called to inform when technician would be arriving. Technician arrived and listened, tested and determined cause of concern. Technician gave recommendation and quote for repairs. A very reasonable price for new outside unit. Work was performed in a professional manner. Looks extremely clean and neat.

The best service you will find!

So happy to have found Ken Murray's Air Conditioning in Irving, Tx.

Thank you Melissa, Ken, and Kenny

I purchased an A/C unit, and a gas furnace. This was a painless process, Kenny spent time explaining options, and prices, and within a matter of a couple of days a very capable, crew did the work. Kenny showed up to make sure all was done correctly, and spent a lot of time figuring out the best place to install the A/C unit. The price was fair, and by the time they left all was picked up, and in place. Would recommend without reservations.

We were recommended this company by Todd Freeman, the plumber. He has always recommended great people to us and this company was no exception! Kenny was very knowledgeable and helped fix the leak we had. We thought it was going to be a major problem but luckily it wasn't too bad. Definitely will be going with these guys in the future for all our AC needs. Much better than Coppell Heating and Air.

Excellent customer service, always more than willing to answer questions. After researching AC units and receiving estimates from 5 different companies, we chose Ken Murray's to install two new units in our home and we were happy from the beginning to end of installation. We have them maintain our units and we are always happy to see Ken Jr. You don't see customer service like this anymore

Ken Murray and his team are all stars! Definitely a 5 Star rating! They came out after hours to repair our condenser and make sure we had AC for our 10 month old. Excellent service, very knowledgeable, and caring. This is the second time we've had to call Ken and were 110% satisfied each time. Give Ken and his team a call for your heating and AC needs!

I have used Ken Murray's Air Conditioning and Heating for years. I have always had amazing service and won't use anyone else. Recently, both of my units went out and it was one of the coldest nights we have had. Melissa walked me through several different steps to try to resolve the problem over the phone. When that didn't work, Alex stayed late to come help me. Within an hour, they had both units running. He explained exactly what was wrong and how to avoid future problems. I have had several calls in the days after, just to make sure everything was still working great! They are a family owned business and I definitely feel part of their family by the way they consistently treat me. I HIGHLY RECOMMEND!

Highly recommend Ken Murray’s AC! Just had them install an AC unit and it’s fantastic. I made several calls to other companies and obtained multiple quotes for the job we needed. Ken Murray’s quote fell in the middle of the pack....but their knowledge, great customer service, and quick install date were the reasons we selected them for our job. We are very happy with our overall experience.

Fantastic service from the first phone call until the job was done. My a/c stopped working when we had sparks across our wires in the backyard. I called the phone number on Sunday after the storms expecting to leave a message. Melissa answered the phone!! She was most helpful by giving me things to try to see if my unit would start. Nothing I tried got my a/c working. She scheduled the technician to come out first thing Monday morning. The technicians were very knowledgeable of the work that needed to be done and were able to explain it so that I understood. They scheduled the work for the next day (they needed to get the supplies). He came early the next morning (cooler in the attic where they had to work) and worked until the job was done. I wish all companies had employees that care about the job they do and work as hard as they did. This will be my go to company for any and all a/c work I need in the future.

I found my new HVAC service company.

Our AC went out, and I received an outrageous quote from my existing service company (including $700 to put red dye in our system to test for a leak). My In-laws recommended calling Ken for a second opinion.

Ken personally called me that afternoon and spent 30 minutes troubleshooting my issue with me. His team was on the way to my house 1 hour later.

They showed up, diagnosed the issue and got our AC up and running until they could make the necessary repairs the next day. Their quote was almost half what the other company quoted for the same repairs.

Ken and his team run this business with integrity.

Fair. Honest. Professional.

I love the service with Ken Murray's! This is a family run, local and honest business. Kenny explains issues very thoroughly and offers very competitive pricing! I used this company two years ago when I found a recommendation on NextDoor. They were able to address my issue the same day to get my AC up and running when it was 100 degrees outside. I received the same service this past weekend. Kenny himself came over within 30 minutes because he was already in the area. Within 1 hour he had replaced the motor and got my AC working again. The great part about his service is that he carries Lennox parts on his truck. Since that is the type of unit I have he has all parts on hand, so the customer does not have to wait for a part to be ordered or picked up! Kenny is also very friendly and personable. I highly recommend Ken Murray's!

I highly recommend Ken Murray and his team.They are professional, honest and provide excellent service at a fair and competitive price. In addition to providing our regular service, they have installed two new systems for us, and both times the process went smoothly. They showed up when they said they would and stayed until the job was complete.

Alex gave me a competitive bid on a furnace replacement and I chose Ken Murray's because of his suggestions and because he didn't try to sell me more than what I needed. My install had some complicated factors and Alex and his son worked through the day without a break to get the job done. He seriously paid attention to detail and he obviously made no compromises with the quality of his work. They honored the agreed-upon price even with the extra time invested. Really thankful that they prioritized me for immediate service with the holidays and cold weather coming soon. I will never use anyone else.

Ken Murray is an exceptional business man and it extends throughout his entire family. Alex, the technician who worked on my air condition yesterday, was outstanding. Alex came to my house around 7 pm after leaving a very large job that requires him to return in order to finish the job. He serviced our air condition and had us feeling like we had purchased a brand new unit. I strongly recommend Ken Murray and staff to satisfy all of your air condition and heating needs. They are the real deal. We have been customers for more than 30 years.

Willie & Sharon DeBerry