Texan Mechanical AC & Heating

Signed up for the platinum package and had Justin come out to do the service. I had some questions about the zones in my house and Justin took the time to explain how everything works and answered all my questions. I feel he went above and beyond just a regular maintenance call.

This is the 4th or 5th time we've used Texan Mechanical, and their service has been wonderful. Their communication is clear. The technician was prompt & efficient. We will continue to use Texan Mechanical for our a/c & furnace needs.

We are so happy we chose Texan Mechanical & Heating. Last summer was our first in our house and it was terrible. The air conditioning was constantly freezing up, couldn't cool the house, and our electric bill was hitting 600+. We knew we needed to get it fixed for this summer.

We had multiple people out to take a look at our system and heard very similar things from each with our evaporator cooler being busted and a recommendation of a whole new unit.

We went with Texan Mechanical AC & Heating for a few reasons.

1. I had a coworker who highly recommended them and word of mouth is always valuable.
2. Price - honestly this was huge as it was several thousand less that some of their competitors. I think as a family business they are able to offer some really good pricing compared to a couple of bugger names who clearly were trying to take advantage of us.
3. Personality - When meating with Justin, the technician who evaluated our system, I never felt pressured to do anything, to get the most expensive system, etc. Also, during the evaluation, he noticed a small issue that was probably worsening our problem and fixed it while he was up their before even talking to us about sales.

When the AC system was installed, everything went great. They arrived on time and completed everything very quickly. Honestly, I would barely have know anything was happening if it weren't for the fact the AC wasn't on. At the end, Justin who I had originally met with also came and inspected the system, went over everything with me, and double checked a couple of our primary areas of concern to make sure everything was working.

In general, it really felt like they genuinely cared about not just our business but also our comfort and happiness. In the week since it's been installed, we've gone from barely being able to keep the house in the 70s to it now being cold enough my daughter is complaining that she needs a blanket to keep her feet warm on the couch.

We couldn't be happier and between the service, quality, and price I don't see how we could have made a better choice in what company to have replace our AC system.