All reviews for Cornelius Nursery

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    4

    Very good selection of both flowering and vegetable plants. The staff was very helpful. I would never have found the African Violets otherwise!

    4

    Nice nursery, very clean and well organized.

    4

    We looked at some sage plants for a friend. They have a whole air conditioned room full Christmas stuff

    4

    Very happy to see they have a new location nearby after moving from Dairy Ashford years ago. Same high-quality plant nursery, helpful staff and great selection. - 1 star, they are often understaffed.

    3

    Updating review to three stars since the employees seem to have no knowledge of flowers. They couldn't tell me the name of a plant that was not identified and couldn't tell me if they had a specific plant. It seems that the employees in the cash registers do not know much about plants. The prices are also very high. At Lowe's, I bought 12 zinnias for 12 dollars and Cornelius have 6 Zinnias for 12 dollars. Definitely a different experience than last time I went.

    Old Review: Great customer service. The employees are very helpful and kind.

    2

    Selection lacking and prices 30%+ more than other nurseries, not sure why people still shop here. 14" ZZ plant is $129 when places closer in on I-10 are $99. A 15" glazed pot is $70 when the same exact pot is $40 at other places. They use the same suppliers so no reason to be that different on price.

    2

    Cornelius is great for unique plant selection and knowledgeable staff. I also experienced outstanding customer service from Paula at the Fort Worth office when it came to the multiple problems experienced with a recent Pick and Plant job. The Pick and Plant final product and execution, however, is not close to what was represented. I recently had the opportunity to utilize this service last Tuesday and a competitor today. The first two photos are the Cornelius installation. Holes were dug far smaller than advised by the planting instructions and specifications I was told Cornelius uses, including number of bags of soil and mulch (Cornelius stated 1/3 bag soil/mulch for each plant yet the installation only used 1 bag of soil/mulch for the entire 10 plants – 6-3 gallon plants and 4-1 gallon). The competitor (last four photos) removed all grass in the area where the plants were to be planted, created the depression/holes and built up the new beds to ensure the roots would not hit hard clay as soon as they started rooting). The competitor’s finished product is clearly superior in method and aesthetic. Of course, Cornelius’ pricing was far higher than the competitor, especially considering the competitor planted 5-5 gallon plants and 7-3 gallon plants. This isn’t just an issue of a third party contractor dropping the ball and digging miniscule holes to shoehorn the plants in. The Voss location misplaced one of the plants I had previously purchased, let two more begin dying off from not keeping them watered prior to installation and then tried to replace one of them with, in their words, a “smashed” plant they had on hand. Paula had to insist the Voss location find the actual 3-gallon Autumn fern I'd purchased instead of fobbing me off with a last minute 1-gallon fern replacement. I’ll still shop at Cornelius for unique plants and Christmas ornaments, but I’ll never consider them for planting or landscape services again. Just crossing my fingers the Cornelius plants don’t die despite the poor planting so I don’t have to repurchase and pay to have them planted professionally.

    1

    Hello, good afternoon. I have gone to this location several times everyone is absolutely great, very knowledgeable and very helpful, but this particular day there is a new Assistant Manager her name is Angelina, is the only one that is not very kind, and very Rude, with such very immature child like attitude, and being in a Assistant Manager position, I would think she would have better character. I was asking her for help about my front lawn/grass and was very snappy, and very cut short while I was asking her questions, I don't think I will be coming back after my experience. Making a customer feel like you are bothering them isn't good customer service.