All reviews for Cinco Ranch Plumbing

I felt compelled to put in a good word for Bret Noah over at Cinco Ranch Plumbing after my great experience today.

Had a early-morning emergency with my water heater on a day I was needing to leave town for work (for the weekend) — and Bret dropped everything and popped right over to help me out. Took care of the problem within an hour and was super reasonable on the price. Super honest, hard-working guy and really couldn't have asked for a better experience — most certainly the best I've ever had with a plumber. Highly, highly recommend.

Bret and his team at Cinco Ranch Plumbing are outstanding. He has done a few jobs for us including, shower, faucets, toilet, water heater. He is very thorough and does it right the first time. Very professional and prices are reasonable for the work done.

Thanks Bret!

Bret and his team are top notch in the world of plumbing! They do fantastic work for a fair price and are professional and punctual. I am a Realtor and have referred them to many of my clients with great success. I have used them at my own home and could not be more pleased. I wholeheartedly recommend them!!

Amiable, efficient, available and with correct pricing. I called Cinco Ranch on a blocked drain (AC —> sink rather than roof downpour). I’m very satisfied with the results and will return for my future plumbing needs.

It’s so nice to find an honest plumber offering fair and reasonable prices. Bret & his helper replaced our water heater today in only an hour & 45 minutes, doing a very professional job. We’ll definitely use Cinco Ranch Plbg. again. Happy to recommend them!!!

I cannot recommend Bret and his company, Cinco Ranch Plumbing, enough. I had a leak in a ceiling which turned out to be a clogged a/c drip line that had also broke at the elbow. Bret took my call and offered to be at my house within the hour to find the problem and repair. After finding the leak, they repaired everything same day and stopped would could have been a very bad water leak and damage.
Bret was more than willing to help, he was very professional and knowledgeable and completed the work with much better materials and care than the original line. Cinco Ranch Plumbing was fantastic and trustworthy - will use from now on and happy to recommend their services.

I have been extremely happy with Cinco Ranch Plumbing! They have installed a water heater, helped me look for a possible leak, and have installed a gas line connection for a generator. They are always on time and more than happy to help with any questions while they are here! Most recently, they were here to install the gas line, but also answered my questions about my water heater and water softener. Bret and his team are the best - you won't be disappointed!

I have been with Cinco Ranch Plumbing for approximately 10 years and have received nothing less than outstanding and extremely professional work. I most strongly recommend Cinco Ranch Plumbing to anyone in need of very reliable and trustworthy Plumbing service!

This is a trustworthy business! We've had them out to fix 3 different issues over the past year (older home). All were fixed correctly the first time. They show up as scheduled, give you a valid quote, commence work - and then guarantee it. They are old school honest and hard working, I recommend them to all my neighbors.

A 2 star mainly because 1 or 5 is too cliche. I dont like when I read most negative reviews of places because they're typically over silly things. That said, I felt a negative review was in order here unfortunately.

I called CR Plumbing out to fix a leak outside my house near my meter. Water was filling up my box and making a mess with mud and water in front of my house. I wanted it fixed. The crew who came were great. It was a tough job, no doubt. They spent all day there and finally found my meter to be running when they isolated pipe under my driveway. They did the work and I assumed it was done. Expensive, but it was hard work. So far so good.

Then the leak did NOT go away. I called and asked for someone to go out and check and to call me when they got there to discuss. A few days later the owner went out and called me after leaving to tell we everything looked good. I said, no, everything does not look good. Did you see the water and mud? He clarified that he meant what his crew had done was holding. I asked how he knew that. He said your meter isnt running. I asked if he turned the valve at the meter back on. He said, oh, that was off? I had had an irrigation guy out a couple days earlier looking at things and asked him to turn the water off at meter and bail the water out so the plumber could troubleshoot easier. How did he not notice? Anyway, he proceeded to tell me it was my french drain pipe most likely because it's perforated and they can really put out a lot of water. I said, but when your crew dug up the lines, the three of us saw that the french drain pipe was cut underground and was not connected to any drain in the backyard, it was open to dirt. He said, well then it must be your irrigation system. I said, but that valve has been closed for over 3 weeks exactly because of that concern and when your crew isolated segments of my water pipe, they ruled out the segment with my irrigation valve, so apparently you think my irrigation valve is holding. I asked if he could please do actual tests on my line instead of a visual inspection. I told him I'd pay for it. He said that wouldn't be necessary, he'd do it because he stands by his work.

A few days later they came out. They removed my meter, drained my water line, filled with pressurized air, then tested for pressure drop. They saw no pressure drop. The owner called me and said my water line is definitely not leaking, it's most likely my irrigation system. So I asked him if he closed the irrigation valve. He said they didn't touch anything on my irrigation system. I had turned my sprinklers back on a day or so earlier because after 4 weeks of no sprinklers grass was looking bad and clearly they were not the source of new water that kept appearing after bailing the water out of my meter box multiple times since. I told him if he said the line showed no pressure drop, then he just proved that the irrigation line is fine because I had opened that valve and he said he didn't close it. He said, okay, maybe up to the vacuum breaker, but it could be a sprinkler head leaking. I said, but the vacuum breaker is open. If there was a leak in a sprinkler head, wouldn't the air push the water downstream of the vac breaker through the leaky head and wouldn't that cause pressure drop on your test that you said showed no pressure drop? That was the end of our conversation. He told me he stands by his work and that his work is holding.

I'm sorry to have felt the need to post this review. I really am. However, paying $3500 to address a clearly visible leak only to have someone offer bad explanations for the cause and ultimately wash their hands of me after running out of excuses is just a bad showing.

Do not call people bad words if they work in a restaurant,you work in a company so I have the right to call the same .respect yourself.

I do not trust them. They came out many times, charged us many times but never fixed the issue. In the end they gave up

Need to have a talk with your plumber driving south on 99 at 9am 5/6/25. About ran me off the road by not letting me safely merge after getting on the highway. That alone will ENSURE I will never use your company or recommend it….