Reviews of local pros in Katy, Texas
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This is the second time I have used JS Tree Service. They did an excellent job turfing my backyard. They were meticulous in their work. I am beyond happy with the results!
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Would provide a below zero rating if possible.
Rude in the phone & clearly wanted every portion of the project priced al la cart instead of together as a complete package.
Also understand that you are charged for trash removal & must pay in advance. I will never recommend this terrible company.
Their free estimate costs $149, so much for free. -
J. S Tress service was excellent in my backyard redesign. They arrived to work on time, explained what is to be accomplished for the day and set out to do it. They are great at what they do and I just love spending my time in my backyard
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Completely UNPROFESSIONAL. If I could give zero stars I would. Called on Monday to get a quote. Said there’s a charge to get someone to come.. weird but ok… I opted for the free over the phone quote and it was scheduled for Friday 11-12pm. An hour before your appointment block you get an automatic text to confirm. I confirmed. Jose who was scheduled to call NEVER CALLED. Frustrates me because I took an hour out of my work today to sit by the phone and wait. I’m not going to call and beg any business to take my money. I’ll happily get another company to do my $15k + backyard covered 10x25 patio, concrete and side of the house pavers with gravel project!!!
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JS Tree Service did an outstanding job on my home and I simply want to say thanks to Jose and his wonderful crew. Fast,, prompt, fabulous customer service and experience, and most importantly - professionalism.
Great job and will see you all in the future for more project...thanks!
Respectfully,
Joseph -
J.S. did an excellent job installing French drains and side walks in problem areas around our house that would never drain properly. They were incredibly fast in their work and Rummy did an awesome job listening to our needs and not being pushy with recommended services.
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We expected proper cleaning before laying pebbles and pavers in order to control weed growth, but JS Tree service did not do that. We hired them and paid around $15k total for pavers and vegetable beds. Weeds are everywhere in 15 days. They never pickup calls and they don't address the concern. NEVER hire this company.
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I recently had the pleasure of hiring Octavio and his team from JS Tree Service, and I couldn't be more impressed with the experience. From the moment Octavio arrived for the initial consultation, it was clear that he was both knowledgeable and passionate about his work. He took the time to thoroughly assess my property, listened carefully to my concerns, and provided expert advice on the best course of action for my trees.
On the day of the service, Octavio and his crew arrived promptly and were incredibly professional. They worked efficiently and safely, demonstrating their expertise at every step. The entire team was courteous and respectful, ensuring that my property was left clean and tidy after the job was completed.
What stood out most was Octavio's commitment to quality and customer satisfaction. He went above and beyond to ensure that I was happy with the results, and his attention to detail was impeccable. It's rare to find such a dedicated and skilled team, and I am grateful for their outstanding work.
I highly recommend Octavio and JS Tree Service to anyone in need of tree care. Their combination of expertise, professionalism, and genuine care for their customers sets them apart from the rest. Thank you, Octavio and crew, for a job exceptionally well done! -
We had a scheduled appointment to discuss an estimate. I sent in my pictures and explained what I wanted done. I called left a voicemail because no one called us. Hours later we got a phone call from a different number saying they were calling for our appointment. I called the number back, left a voicemail, and a text that same day asking what happened to our appointment and if they would give us a time to reschedule when they could call on time. No one ever called us back. I cannot rate their work but if this is any indication of how organized they would be or their performance with a contract, then we have dodged a bullet.
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Jose and his team did a great job. He explained all my options and all costs involved for each part of the job. They responded quickly to my many repair needs after a big storm. They were able to problem solve an unexpected part of the storm damage and I was able to have everything repaired in a reasonable timeframe.
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It took me 5 months to find this dynamic team! They are project & detail-oriented keeping you on track.
Professional & personal with explanations of the steps; expectations and suggestions, if you like.
Sanabria Outdoor Solutions made our vision a reality & beyond. -
They replaced my front walkway, taking out concrete and brick, replacing with pavers. The job was expertly done on time and on budget. We are very satisfied with the quality of the work.
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Excellent work, service and craftsmanship provided. It was a great touch seeing the owner come out multiple times, review the work and then provide a walkthrough to make sure I was happy with the service. I will definitely be a repeat customer.
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The whole experience from design to completion was outstanding - the team Alejandro, Jose & Marlon were very professional and quite detail - great follow up!
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Very please with work. Highly recommend. See before and after pictures.
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Met with Jose and Octavio to discuss clear
expectations on the jobs to be done and pricing. Their explanation of each step and timing was clear. The three jobs (major tree trim, replace brick walkway and complete re-sod of front yard) were completed on time and within original pricing. Labor and materials were quoted separately and I paid for the materials as they were needed. The cost of anticipated materials was actually a little less than quoted. When all three projects were completed, the crew cleaned the property to my satisfaction. I am happy with the services. -
From the very beginning all the way throughout the entire process, they were extremely accommodating, informative and attentive. They helped me pick out and tailor the landscaping according to my budget and what was needed, no pressure. The crew was very dedicated and the whole project finished well ahead of time!
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JS Tree Service did a fantastic job thinning our trees. They came out and did a walk through estimate and carefully explained the work that needed to be done. Once agreed they showed up as planned and did more than I expected.
Cleanup was spotless. Crew was polite and professional.
I cannot recommend them highly enough. -
We have had drainage issues with one side of our home for years. They came out and added drainage and a beautiful fire pit area. Recommend them 100%!
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We had a great experience with Sanabria Outdoor Solutions! The crew did great work! They were efficient and quick and Jose was very communicative throughout the process.
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The work was well done but we had some difficulty getting what we asked for. And it cost more money than estimated. That was fair because the project we wanted did take more materials and labor. I don’t think the project leader was being dishonest in any way, but he would not listen; he would not hear me. I would say what I wanted; he would repeat back something different; I would say again what I wanted and even before I finished he would be nodding his head and saying “yes, yes, perfect.” I don’t know how many times I had to say “don’t rip up my Turks Cap bush” Or to how many people. (They considered it a weed.) So all in all I am satisfied with the work, but it took a bit to get there.