Reviews of local pros in Katy, Texas

Amazing service, from the office staff to Mr.Vu out in the field he was very knowledgeable, very detailed and informative of the process. The service price was very economical, I will definitely recommend their service to family and friends! Only thing I regret is not calling them sooner. Thank you so much everyone at BVS.

Responded to call quickly
Diagnosed problem and solution. Left us with a fully functional system while seaching for replacement coil. Verified our full warranty.

Mr. English is very professional. He explained everything that was done during his visit. His knowledge and willingness to provide excellent service is greatly appreciated. Thank you BVS.

Vu Tran, A/C technician from BVS, represents the company well. I received a phone call prior to his visit and he was timely. He was respectful of my home. Vu came in to inspect and provide necessary maintenance to my units. He did an assessment of my units and was informative about their working conditions as well as any implications for the units/system. I’m happy with the service rendered. Vu is an asset to BVS. And customer service oriented individuals like Vu are single handedly the reason I will continue to do business with BVS Home Experts.

Installed 2 new high efficiency AC DAIKIN Units. Up dated all ducts and returns in my home and airplane hanger.
They did exactly what they quoted.
System is a great improvement over the existing one that was replaced.

Tech on time, friendly, professional and explained everything that he checked on the furnace and thermostat.

Christopher English was an awesome technician & highly recommend him! When doing our walk through the following week after installation, he took care of some minor paperwork issues. Again, a great guy to work with. Sheree

Amazing staff who were professional, friendly, and caring! I called 6 places for AC help to have finally felt very taken care of by BVS and not at all taken advantage of. Christopher came with a smile and was great in giving us the feedback we needed and offering to schedule the needed future appointment due to rain. This is the place for honest and reliable service!

We have the bi-annual inspection plan. They do a great job making sure our home is ready to handle the extreme temps of Houston. And great to know they are just a call away if anything stops working!

By Tran is very professional young man. Keep up the great work Vu!!!

I'm beyond happy with the service I have received from BVS over the years. My air conditioner broke in November 2024. I can't complain because my system was over 18 years old and they had been serving it for as long as I had it, that's why it lasted so long. They replaced my whole system in one day. I recommend BVS to all of my family and friends. Thank you for always responding so quickly. 💗

Jamol was a great technician, he was very patient, and explained every detail of the solution, there was a loose wire in the compressor that had to be rerouted, and there was no charge, this is the type of service that consumers want but rarely ever get. Congratulations to Jamol and BVS for an excellent customer experience!!!

BVS took care of me for many years In my home. Having moved to an apartment I wanted a Wi-Fi thermostat and called Brazos Valley to install it. In the process, they also noticed some bad wiring on the main unit and took it upon themselves to replace that to prevent future problems. Everything was installed and working wonderfully and I appreciated the extra effort and thoughtfulness. They are a wonderful company and I would recommend them to anybody for their air conditioning or heating needs.

Brad was timely and worked quickly. He explained everything before he started working and he was very pleasant and professional. We have used BVS for a few years now and are always pleased.

This is an outstanding company! Christopher was extremely knowledgeable and very personable! He made us feel very comfortable in answering all of our questions! He made us feel confident that we were making the best decision for our home now and in the future!

My experience with BVS is some of the most unethical, unprofessional, and disrespectful encounters I have ever dealt with any business. The sales representative literally mocked me for asking a question and be little my intelligence. Lied straight to my face and not only did the service not fix any of the issues he claimed would be fixed but made the system worse. Icing on the cake this was due to my son being born and creating a more comfortable environment for him. Thanks BVS for lying and taking advantage of a new born baby and family.

Christopher arrived on time. Got my A/C working and gave me quotes for getting my system up to date. Called at 3am and system was working again by noon! Wish I could leave another star. Thank you Karen, the owner, for getting things arranged so quickly. Would definitely recommend!!

Chancey-was great. A nice young man to this old lady. 😄

Trent is very professional and takes his time to ensure the job is done right. he make sure to check the unit after he replaced the parts to ensure the unit was in proper working condition. He’s a great young man with a good Work ethic would recommend him and BVS to anyone in need of Ac work.

Fantastic experience! Via Tran arrived right on time, was incredibly friendly, and walked me through all my options without ever being pushy. I felt informed and confident every step of the way. I’ll definitely be using him and the company again for any future HVAC needs!

I have had a run of rough interactions with contractors…but Vu turned things around. He was extremely professional, explained the situation for me, shared his solution, and got the work done quick. Oh and he was on-time and coordinated everything beforehand. A truly elite experience and my family is incredibly thankful to have AC in the house again.