Reviews of local pros in Katy, Texas

I recently had my AC unit break down during a heatwave, and I called Air Tech of Katy for help. The technician, Michael Lui , arrived promptly and was incredibly professional. He took the time to thoroughly explain the issue with my unit and walked me through the repair process. It was clear that he had a lot of experience and knew exactly what he was doing. He was also very polite and answered all my questions!

Professional, prompt, thorough, accommodating and efficient service! Very knowledgeable. Cleaned everything up before leaving. I would highly recommend Mr Rodriguez and his crew to anyone needing a new A/C.

Very nice and friendly people at this company. Joseph at Air Tech of Katy was awesome; he got my AC up and running again for a very reasonable price. Justin from their sister company was just as pleasant when he came out to take care of my plumbing issues. These guys are great!

Everything was perfect. From the time I called, I had a great new system working perfectly in just a few hours.

Prompt service, thorough investigation of the problem, and good solutions.. I’ve worked with the Air Tech Katy twice and they have provided excellent service both times. They care about customer satisfaction and are good at what they do. The manager, Shane, and the lead technician, Daniel, are great to work with.

Rudy was very knowledgeable and very customer service oriented. I enjoyed having him conduct the service for me and signed up for the maintenance plan!

More detail on Part pricing would be nice. $15.00 capacitor, should not be 461.00. I understand overhead but that seems extreme. Plus the labor to install $260 and the bypass spiel + the diagnostic fee. Two connectors were moved. I took photos so I know- also did not retape the heater in the attic. I had to do that myself. Perhaps i should bill them.
That said it got done and cooling but would look elsewhere for pricing before something goes wrong and would not recommend
Scrutinize the work and invoice.

Great experience! I am very happy with the work and over all experience with air tech of Katy. Jared was great and my technician Salvador was super friendly and explained everything for me, I highly recommend!

We called yesterday because our AC was not working properly. It was intermittently cooling and not cooling. We set up a visit for today and AirTech of Katy responded quickly and fixed our problem. It was diagnosed expertly by Mike Liu and fixed within 30 minutes. I can’t thank them enough for the expert and professional help. Really pleased to have found this company a few years ago.

Matt was fantastic, very open about testing and diagnostic done. Aloud me to observer and explained what he was doing. Went the extra step to check multiple components to make sure or a proper diagnosis and not a false positive. Highly recommend Matt and the company

On time, very knowledgeable. Did an assessment on my AC unit, and quoted for replacement. Very high numbers, unsure if overpriced or not. But overall, did great job with what I needed.

Shane and Ruddy were fast and efficient. They were very knowledgeable and let us know that the fan on our hvac had been on,which we did not know. Thanks again guys!

Be EXTREMELY careful!!! We had their ‘Shield of Protection’ membership thinking it would help us with any future repairs. When we actually needed to use it, they sent a ‘tech’ over who acted more like a sales guy and tried to price gouge us thousands of dollars for a repair!

Today Mr. Jefferson responded to my call regarding our air conditioner was not working properly. It was blowing hot air. He was available and eager to help. He spoke with my husband and advised him about steps he could do to get the air conditioner started again. He explained it steps didn't work. He would have someone come back out to fix the problem. These steps did work and our air conditioner is working. I'm happy with his work and would call him and refer him to others to get the job done properly. Thank you again. Great job 😇!

Extremely knowledgeable and transparent about possible solutions for our unit's problem with pros and cons about each solution. The fact that he provided photos to explain what was going on was very helpful.

Manuel did a great job identifying the cause of the issue in little time, however I expected from a company like Air Tech to be capable and willing to help out their customers by isolating the root cause and fix it in an economical and efficient way, the issue I have seems to be with the blower control module but the recommendation was to swap the entire EMC motor which seems like a big waste to me since the motor is running okay, I understand Carrier doesn’t sell the module separately but again I expect the company to have the technical expertise to dive into the issue and fix it in the most efficient way.

4/27/20 I had a 25 year old system that needed replacing. I wanted to go up on the size of the unit. Initially I only wanted the outside unit, but after calling three different companies, I decided to replace the entire system. Chad came out in the window that was promised. He observed the social distancing rules and wore a mask and gloves. He asked what I wanted when the system was installed. I said I like it cold! Chad walked the rooms that this system was on and noted the old system was working at its maximum to keep rooms cool. He inspected system in attic and went to his truck to work out three different proposals, as per my request.
After he gave me the quotes he went back to his truck to give me and my wife time to review bid. After about 10 minutes he knocked on door to answer our questions. I was still waiting on bids so I did not make any arrangements to start. Chad respected my process and when I did agree several days later they were ready to install.

On install day Chad introduced me to his foreman and the rest of the crew. They were all wearing masks and gloves. They started around 9:30 and pulled the old system and installed the new system. The crew worked hard and efficiently. They put cloth walkways down to avoid scratching out floors. I took pictures throughout the process and they were not bothered by my random pictures! They finished the job about 4:00 pm.

The installed system and duct work delivered the requested cool comfort that a large man like me enjoys! My wife is not constantly cold, but that was expected! The whole house is cooling better now that this new system was installed.
I appreciate Chad and his team from Absolute Comfort. Chad has scheduled a date in mid May to check to see what adjustments might need to be made and to get our feedback.
I picked Absolute Comfort because I listen to Tom Tynan, but I was sold by their professionalism and promptness! As of today I highly recommend Chad and the Absolute Comfort team. They are not the lowest price but I felt the price was fair for the work completed.

Rudy did a great job of evaluating our misbehaving thermostat- and got us a new replacement under our warranty - no charge! Appreciated the great service during Holiday time!

Tim Franks was honest and very knowledgeable about everything he and his team did a very good job in installing all new ductwork even the installers were very friendly and knowledgeable

Efrim was very professional and detailed in his insight into my unit in a way I can understand. He didn’t put pressure on me to buy something but kindly let me know where my old unit is at and what they offer when I ever decide to replace. Definitely recommend!

Great work, was able to answer my questions and educate me on the new UV Bulb System. Polite and courteous worker. Will be good if same technician is assigned again for next early regular maintenance servicing.