Reviews of local pros in Katy, Texas

As a company they were very responsive. The technician, Troy, provided all options available. Discussed the priorities. Most important he made me feel comfortable making my decision. I will recommend and use them in the future.

Marshall provided excellent service! He was very knowledgeable, reliable, and professional. Would give 10 stars if I could. Leo did a great job as well! The Katy Plumbing Company front office staff were courteous and easy to work with over the phone. Highly recommended for services!

Excellent service. We had to use after hours to replace a water heater that was leaking and they were incredible. The price was very reasonable and I honestly mean that in the best way. The people went above and beyond. I was informed who would be coming, the time and I was shocked that it was not just evaluated but also fixed in the middle of the night. The staff was just so kind and helpful. They explained everything to me and made sure I understood. I would not hesitate to use them again. Strongly recommend their services.

Manuel and Kevin were very professional and a delight to work with. Although the manufacturer of the manifold massed up they both went out of their way to make them right. I am very happy with the work they did
The issue I have is the lack of communication from the office and customer service departments. I didn't get a call on when they were coming out, just a text but not a confirmation as I've been trying to coordinate the repair with the delivery with my washing machine. I also called to complain about the fact that the manufacturer did not make what was asked and nobody called me back. I felt I deserved a discount. If you see the attached picture you can see that the manufacturer made 2 blue sides.
I would highly recommend Manuel and Kevin but don't expect any help from customer service.

Ryan is an outstanding plumber. From his excellent customer service to his impressive knowledge and skills, everything about his work was exceptional. He truly went above and beyond to make sure the job was done right. He took the time to explain every detail and answer all of my questions, which I really appreciated. It was clear that the job wasn’t just about money to him, he genuinely cared about providing quality work and making sure I was comfortable and informed throughout the process. I highly recommend Ryan to anyone in need of a reliable and professional plumber.

Austin with Temperature Pro is awesome! He helped a complicated diagnosis and with his expertise my cost was minimized.

We put in a request to get our AC checked and Jason came right away. The service was quick and efficient. I would highly recommend TemperaturePro.

Austin was on time and prepared. Very professional answered my questions and made sure I was comfortable with his completed work.

Excellant technician. Worked very well with Garrett to connect the new condenser, which is working beautifully! Thank you so much for all of your help.

I found TemperaturePro to be professional and responsive from the first minute of contact. They communicate well about who and when their personnel will arrive at your home. They also supplied me with the service and equipment I was seeking without trying to up-sell me on other things. I will use them again.

I really appreciate how detailed and thorough he was. They got us up and running again AC back on at my mom’s house and it was a very affordable price!

I woke up to having problems with my Nest thermostat. The technician (Austin) came over quickly on a Sunday, solved the problem and gave a lot of tips and explanations. Great service!

Austin demonstrated extensive knowledge and patience, providing explanations with remarkable precision. I intend to utilize their services in the future.

Very professional, very detailed oriented. It was done in a timely manner . Were here early and got right to work didn't waste any time. Jason is very professional and has his crew on top of things.

Same day service. Garret showed up on time and went straight to work. He diagnosed the problem professionally. It was a kink in a 1/4” rubber hose, impossible to find by a novice technician. Garret’s experience shined all the way.

5:53PM - Initial call to Temperature Pros
6:05PM- Text received confirming Tech on the way
6:30PM- Dr. Prihoda arrives.
6:45PM- AC operating normally

Less than one hour…. Need I say more?

Call
Temperature Pro first!

Chris was great, arrived on time an was very knowledgeable and professional. He was efficient and took all precautions when taking a look at the systems. Shared pictures and information with me afterwards and also stated that he would add reminders for annual maintenance!!

TemperaturePro is very friendly, communicative, and efficient in their work. Appointments are made quickly, and technicians have been honest and fair every time we've worked with them.

This company is awesome. Shelly the receptionist helped me and was so sweet and Josh also came out to check out my units. He was really helpful and resourceful. I always have a great experience with this company. Will continue to use them in the future.

We had previously been told that our NEST thermostat was the issue with our newly installed unit not working correctly. I called TempPro for a second opinion and Jason diagnosed the issue with the A/C within 10 minutes and also configured the wiring so that the A/C would work. He is knowledgeable and thoroughly explained the issue before he left.. 100% recommend..

Austin with your company did excellent work