Reviews of local pros in Katy, Texas
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My dad was having a problem with AC cooling the house. He called True Fix to come out expecting a very expensive problem. Luis, the technician, has been to the house a few times and fixed the problem quickly. He is absolutely amazing and I would HIGHLY recommend using this company. Thank you!
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The guys at True Fix did a very thorough job of inspecting the whole problem with my ducts and furnace that was necessary to do the job. My house is older with a few space challenges and they brainstormed to come with a brilliant spot on plan. They installed top of the line equipment extremely fast, and at a fair price. They have since checked back with me twice to see if I was happy. If you want a mix of honest hard work, great customer service, and a company that will go above and beyond to get it right then by all means choose True Fix. They are amazing and feel like family.
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We have been long time customers and are always happy with their help! We always refer True Fix as they are our A/C and Heating team!!!!!
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Amazing experience replacing my entire HVAC system, inside and out! Gerald, Kim, Daniel, Debbie, Maruf...everyone was kind, prompt, and professional from estimate to completion. My son recommended them after they did his house HVAC.
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True Fix has provided us with exceptional service for over 20 years. They are prompt, thorough, and charge a fair price.
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My friend was in dire straits when her A/C went out. She tried Nextdoor Neighbor and someone came out to diagnose and said compressor was bad. He was going to try to find a used one. Then a second guy came out and tripped all the breakers and said she needed a electrician and drove off. So this is where I get involved and figured it was a compressor. The unit is a Train (that derailed) made in 2021. I contacted True Fix A/C and spoke to Gerald. We decided the warranty was the best way to go. They came out and their diagnosis said it was a compressor shorted out causing the tripped breaker, and gave her a warranty price of $740.00. She gave a hundred dollars down and had the balance to pay when done. Then she received a phone call from True Fix and said it could be $300 more for parts that might be needed. I called on her behalf and was told the might be needed parts was for freon and it was $70 a pound and might need 3 pounds. I passed this on to her. They came out and replaced the compressor. I asked if they were going to collect freon and then add. I was told no they can't use old freon when a compressor is shot. The end of the story they charged her around $1500. when all said and done. I believe you should be honest when you come give an estimate and should have told her about the freon needed and not surprised in the end.
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We have used True Fix for several years. ALWAYS excellent service!!! Very knowledgeable, professional, courteous and caring.
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Long time customer. Great company and great people. They have helped us with many projects both new installations and repairs. Always quick to act and very professional. Special thanks to Luis, Gerald and Kim. They are the best.
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We have used True Fix for several years. They are always friendly , do a great job of maintaining two aircondtioners and heaters, and always answer any questions.
Highly recommend True Fix. -
I've been with True Fix for years and recommended them to friends. They know their trade
They have also come out to help me on weekends
Im grateful to them. Karen -
We have used True Fix for semi-annual checkups and a/c repair for quite a few years. They have done a great job. The technicians are friendly and tell us exactly what is wrong. I highly recommend True Fix.
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hvac system was many years old and working poorly.
one call and a visit to our home gave confidence to our
needs. first class service with no hassle repair replacement was done at a more than fair price.
thank you true-fix.
after nearly a year in service the entire hvac system is working beautifully. thank you true fix -
We had our A/C & heating system installed by True Fix back in 2012. They have always been extremely professional and courteous. When problems arise, they always come to the home when they said they would and always fixed the problem quickly.
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I have had True Fix A/C & Heating for 25 years. They were the yearly company that maintained my A/C & Heating very reliable when ever I need them they were responding, the best in the business. Try them you will be pleased with the sevice.
Patricia Davenport -
We have used True Fix for all our heating and AC issues since 1998. I trust their integrity and knowledge to assure accurate service and $$. Would highly recommend them. They are available for prompt service.
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True Fix have taken care of my HVAC systems for 14 years across 2 homes without a single hitch. Their annual plan is affordable and efficient. Knowledgeable, polite, hard workers who go out of their way to make sure our sustems are at peak performance.
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I have used Trufix numerous times on our personal homes over the years. I appreciate their straight forward answers and solutions to our problems, they have fair pricing, and are a good locally owned business. I particularly encourage others to use them as a small locally owned business for your HVAC needs, with large private equity growing in the trades you will have a much better experience, better service, and honesty with Trufix.
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Horrible customer service, charge way to much
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Great place wonderful people excellent plumbers
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Horrible service. No commitments. Estimated price is different then the actual price of the service. Not trustworthy..... Spoken with Mr. Mike and Miss Ashley.. very bad. Very very bad. Extremely not satisfied....
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I called and a lady named Emma answered the phone and was extremely rude not a pleasant person to talk too. Very short and abrupt on the phone I would not have this person answer my company phone ever. It was so unpleasing that I just hung up and called another company. They lost a good customer their loss.