All reviews for Shawnee Trees

I am an arborist in Sugar Land and used Shawnee Trees to help with a backlog of work and they were phenomenal. They showed up on time on the day they said they were going to be there and completed the work slightly faster than scheduled. They helped us complete a large project and it impressed my customers which helped keep our project on time and completed safely.

Such a disappointment. Failed to meet promised schedule timing. Highly rated on NextDoor, so our hopes were high. Called on Monday to set appointment for an estimate. They shared that they could be by on Tuesday afternoon but if there were any issues, they'd set a formal time for Thursday. Tuesday came and went without a call. Thursday came and went without a call. I called them on Friday morning, sharing this experience and hoping that they'd had a scheduling snafu - giving them the benefit of doubt. Shawn called at 11am on Friday and said he'd be here within an hour. Two hours later he arrives. When I pressed him about this chain of scheduling issues, Shawn offered no apologies or ownership of these issues. Shawn simply replied that he's got lots of business and if don't like the way he works, I can use someone else. That's exactly what I will do.