Appliance Repair reviews in Keller, Texas

Brian is an absolute gem!! He is very knowledgeable and explains everything. I love him and I love ACE!

Very pleased with the service and my technician , Geoffrey ! Knowledgeable and explained everything in detail that was wrong with my fridge and what needed to be done. Came highly recommended, was not disappointed with the service!!

Brian was prompt, professional, and friendly. He worked quickly, provided information and guidance and cleaned up after his work. I will be requesting him for service on my next call!

Brian was thorough and completed the job in an efficient manner, plus gave me many tips to get the best out of my appliances.

I highly recommend ACE REFRIGERATION & APPLIANCE, INC. they’re my new go to company for appliance repairs. They were able to get me an appointment within 24hrs of reaching out to them. Brian, my technician, did an amazing job. He is very professional, knowledgeable and provided me with great advice to keep all my appliances working properly.

Right on time. Great discussion on issues and solutions. Geoffrey is great. I would highly recommend them.

Stacey diagnosed and fixed the problem with our dryer quickly. He even showed us a part that was about to fail and replaced the part proactively, saving us future repair fees. We’ve used Ace for years and have always been happy.

On-time appointment with the repair appointment on the day following the diagnosis appointment. Prices were fair. Technician was knowledgeable and explained the component failure. Highly recommended.

Service is fast and efficient. Stacey and Jeffrey are friendly and professional. Would hire them again next time.

I signed up on-line, which was a very quick & easy process, and a technician was able to come out the same day! Geoffrey was very professional & knowledgeable, and quickly determined what was wrong. He ordered the part we need for our frig; the part came in early, so he installed it this morning! Very happy with Ace, and relieved to find a good, reliable appliance repair service. Every member of the staff I talked to were uniformly friendly, supportive & professional. So happy not to worry about the frig going out over the weekend!

Brian was professional, fast and extremely helpful! He’s very knowledgeable and I welcomed his tips on doing laundry!

Ace Refrigeration responded to my request of a service visit and sent out a repair tech on the same day…
The Brian was polite, professional and very knowledgeable. He determined root cause to our problem with in 10 min. After our agreement to next steps. He placed an order and was back the next morning, replaced the part and all is well.

Thank you Ace ,

Great service. Fast and super friendly. He gave great advice and answered all my questions. Very honest people.

What a terrific Appliance Repair Company! Responsive, Prompt and Professional. Geoffrey, their tech could not have been more informative and helpful with the issue we had. I am so glad we found this company that has been in business since 1984.
Richard Greene

Quick, to the point, and so helpful! Brian wa sheer to fix my washer but he also checked to make sure my dryer and dishwasher were opening correctly. So appreciated!

We cannot say enough wonderful things about our experience with Brian from Ace. He is so knowledgeable and kind. He went above and beyond to ensure the needed repairs were completed in a timely manner and gave great advice on how to avoid future problems. He was so kind to my son who was very interested in what he was doing. We will always use Ace for any appliance needs in the future.

Geoffrey was on time, knowledgeable about washing machine repair and additional information about power surge protectors was very helpful. Great service, thank you.

I’ve trusted ACE for years with our appliance repair, and they never disappoint. They are timely, honest and skilled. You can’t go wrong

Excellent & thorough service from Geoffrey at ACE Home Appliance. Quick response time and good communication from George in the office when a part had to be ordered to complete the repair. Thank you!

Brian was great and felt bad because he came out and I decided just buy a new one. He gave me suggestion on which ones to get. Great customer service!

Service with Ace is great! We have used them consistently for the last number of years. Jeffrey was professional, knowledgeable, and efficient.