Reviews of local pros in Keller, Texas
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I was hoping for more choices for pavement bricks to use in my yard, but everything else pretty awesome
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There was only one self checkout register open and the clerk was very unhelpful. Didn't acknowledge the line that was forming and didn't offer any type of assistance whatsoever. I was very disappointed.
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Trying to grow succulents. The man I talked to was very helpful!! Prices were what you would expect to pay. Keeping my fingers crossed!!!!☺️
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Overheard an employee singing to the plants while watering them. Super wholesome and made me want to buy a plant to sing to. Spent $70 on plants.
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First time going to this home depot. The usual variety of plants in the garden center. Oddly, garden tools and irrigation equipment was located on the inside, aisle 54, rather than out in the garden center. Still a good visit.
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High-quality tree removal and expert cut techniques; their support 24/7 ensures that your property remains safe throughout the entire year.
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This guy is a magician. He pulled up with a full trailer and was still able to pick up my huge pile of 12ft red tips and haul them off. Got a tree stump cut out too. Nice work!
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Very easy too work with and was able to squeeze us in the day after we called since our neighbor was freaking out about our tree near his fence. Fast and so helpful! Thanks again!!
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Excellent service! Keller Tree Service expertly pruned our overgrown trees, improving the overall aesthetics of our estate. Their expertise is highly praised!
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We just had some tree work done by Keller Tree Service and are extreamly happy with the work that was done, our trees now looks so beautiful. Alex was our salesmen and he was very professional and was quick with scheduling. He gave us a day when the crew would be there and they were there when the were supposed to be, which ment a lot to my husband and I. They did an amazing job and I would highly recommend them!!!
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Had a precarious limb hanging over our roof, and this team tackled the job with surgical precision. Their expertise and attention to detail during the removal ensured the safety of our home without compromising the tree's overall health.
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Professional, quick, and very high quality. I am satisfied with the affordable cost.
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I am beyond impressed!! I had multiple post oaks trimmed/canopy raised and not only do my trees look amazing!!..Francisco went above and beyond to make sure I was completely satisfied with the look of all my trees. They were really neat and tidy and made sure everything was perfect. I have used other (big and small named) tree companies before and none of them come close to the quality work and exceptional value of this company. I would 110% recommend Keller Tree Service you won't be disappointed. A+++!!
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I enjoyed the outcome the service I received. They did a wonderful job. I would recommend them to anyone and if I have to I will use them again and again very good work thank you so much. My house looks so good with the trees gone that were dead and the trimming that was done thank you thank you.
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Outstanding Emergency tree removal provided by this dedicated Tree Service. Their friendly phone number staff ensures wonderful customer service through their helpful hotline.
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Great
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Awesome crew. Walked out yard with us to make sure we didn't have any questions!
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Horrible communication when you're trying to get him to mow your lawn. Only communicate decently when he wants to collect payment.
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Amazing and professional company. First mow of the season and already my yard is ready for "yard of the month". Thanks for the spring clean up.
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I contracted this particular lawn company after moving in and have had nothing but problems. I travel a lot for work so my time is limited to do the heavy upkeep of my lawn.
Most Friday's when they come I am not home but make sure the dogs droppings are not in the way of the mowers (common curtesy) the gate is unlocked, etc. I have maintained 3 distinct needs based on this service:
1. Low-setting mowing
2. Nice crisp edging
3. Bushes trimmed
That's it. Obviously hoping the crew hired for my yard specifically, not to be lazy and do the things required I'm paying for. I have had to call 3 times to let the girl at the front desk know so she can put "notes in my file" about simple yet already discussed details. Details that cannot be completed due to pure laziness or some other fact that is beyond me and my wife.
I have also put in texts to Tyler Brown whom I assume runs or is the head of the company. Responses I get are "Thanks for the feedback." I guess a "I certainly apologize for the inconvenience and will make sure it is fixed," is too much.
Another example of the poor business/ lack of care comes from a simple text that read:
"Travis, we have you down to get mowed on Fridays but everytime my guys come by, the yard looks mowed."
So I call Sara at the front desk and she informs me that the guys leave notes on the door and knock to see if I need anything done. Ive never seen a note-niether has my wife. There are Friday's where I have been home and seen or heard nothing as I explained to Sara. There are obvious things that can be done. Maybe pick up leaves, trim the bushes (supposedly one of the "notes" in my account), edge and weed-eat the taller grass and/or weeds. That's too much for these guys to do so the laziness is present here.
When I came home Friday evening, my wife says, "I thought you get the yard mowed on Fridays?" I go to look and it looks as if it was just edged and weed-eated in some spots. Completely uneven and even have pictures to prove it.
If I were you, this would not be the lawn-service of choice. They're lazy and being as though most businesses rely on customer service and feedback, I have never seen anyone check to make sure yards are being done correctly. Would probably be a good idea: called "check/balance." Maybe I'm too much of a perfectionist and will start doing my yard myself after this latest dibocle, however I just needed some help considering my work schedule and this company failed miserably. I'm sure others have had positive experiences like the two gentlemen above. That's awesome you both had positive experiences.
Take my experience for what it's worth, but this company lacks any type of leadership, professionalism and accountability. -
They never showed up. I received a notice they were delisted from the website I'd hired them through, but they had already contacted me. I reached out to them I advise that I would still like to continue using their service and was told that they could still come to my location and would do my yard for the quoted price and even a couple dollars cheaper. They agreed to come Monday, that was 2 weeks ago....