All reviews for Platinum Air

Goodness... where do I even begin with how good this company was to us... unfortunately platinum Air was not our first call. The first company we called sent us a tech that didn't wanna even touch our system cause it was "too old and needed to be replaced" and that it wouldn't turn back on no matter what we did to it... he charged us 100 dollars, then up and left saying that we can't make it through the winter without spending 20k on a new unit... so then we called platinum Air. The 2 gentlemen that showed up were at my house maybe 10 minutes, got my furnace running, knew exactly which parts we needed. Wasn't even close to 20k that we paid them. Please save yourself the stress, platinum Air knows their stuff. They need to be the first and only call you make. They're honest. They're good. They're heroes. Long story short.... call platinum Air for your HVAC needs. :)

The team was on time and did an efficient job of replacing our system.

Fast response. Professionals diagnostic. Appreciate the support.

Platinum Air has been taking care of all our AC needs for the last 5 years. Always responsive, dependable, and knowledgeable. Look no further for a reliable AC company.

They are amazing! So incredibly nice and professional from the first call to schedule service and then actually coming and doing the work. I had my furnace replaced. They were honest but not pushy. I highly recommend them!

Always respond immediately to calls and they show up right away. I trust their recommendations. Just did a complete AC changeout in our office building in less than 4 hours. I would definitely recommend them to anyone.

We had them come out and fix an issue with condensation on our vents where the builder hadn't sealed things properly. We also got some other work done and they were super responsive, quick and when we had something that needed a little more work they came right back out to take a look. Love a company that is responsive and local, makes it an easy choice. We'll definitely be using them for any future air conditioning work, especially as their prices beat others we had for quotes!

Eddie and his crew are always very knowledgeable, and kind they are definitely my go to for any AC issues. They show up when they say they will. Give them a call.....

Eddie was super nice and fast!! I will definitely be using them again!

Terrific experience! Scott was on time and very professional. He was scheduked out for a check up/service call and found that the original installer had my units set up incorrectly. He fixed them up, and now my home is cooling so much better! I 100% recommend Platinum Air!

🌟🌟🌟🌟🌟 Five-Star Review for Platinum Air 🌟🌟🌟🌟🌟
I recently had the pleasure of working with Joseph and the exceptional team at Platinum Air. Let me share my experience:
Prompt and Efficient Service: I reported an issue after hours via text, and the entire team responded swiftly. Within an hour, they had diagnosed and repaired my cooling system. Their responsiveness was impressive!
Professionalism and Expertise: The technicians were not only professional but also highly skilled. On separate occasions they replaced both the upstairs and downstairs coils on our original builder-installed systems. Additionally, they seamlessly replaced our whole-home dehumidifier.
Fair Pricing: Platinum Air offered competitive pricing for their top-notch services. No surprises or hidden fees—just transparency and value. And you can pay from your phone! Soo simple and easy!
UV Lights Installation: To enhance our indoor air quality, they even installed UV lights for us. It’s reassuring to know they go the extra mile for their customers.
In summary, Platinum Air is a trusted choice for heating, air conditioning, and environmental comfort systems. Their years of experience speak volumes. I highly recommend them! 🌟🌟🌟🌟🌟

Again Platinum Air comes up BIG! So, my A/C unit was running high at night, so I sent a text to Justin in the early morning and without hesitation he said we will be there between 3-5. Joseph showed during that timeframe, and found a compressor was out in one of my units. These guys go beyond what is asked of them, and to respond that quickly AMAZING!
Joseph, you guys are on of a kind! Thank you

Great friendly service. They where able to come out same day and replace my upstairs unit within 3 hrs of calling them. Highly recommend.

Came home from work to ac out, called around 7:30 p.m. They arrived within 30 minutes of me calling. Extremely patient and kind. They had me back up and running in no time. Would HIGHLY recommend.

Stop searching. These are the guys you want to hire. They are affordable, transparent, fast, and friendly. Everything you want in an AC repair company.

I was referred to Platinum Air by my neighbor who had nothing but great things to say about her experiece. We've never had a go-to AC company but I figured it was time to find one. I liked their page on facebook and found information on the Air Scrubber that installs directly on the unit in the attic and immediately cuts down the amount of allergens and bacteria in the air. Being a mom of 2 young children with asthma I knew I HAD to get one.

Its been a little over a month since the install and I cant say anything but great things about this company and the scrubber! Office personnel even called to ask how my kids were adjusting to the clean air and scheduled my fall check up on a saturday.

Excellent group of people with high quality equipment and service!

Thank you Platinum Air Team!
Absolutely the best customer experience we've had in a long time. Service quality was terrific.
They are amazing! So incredibly nice and professional. Highly recommend.

Platinum Air is the most trusted and reliable AC/Heater company in the Houston Area. Scott was great and very professional and quick service. He’s great. We trust all our AC Needs with Platinum Air.

Thank you SO MUCH to platinum air for saving us from a night of hot house. You were able to make it out quickly and fix the problem right away. Thank you from the bottom of our, now cool, hearts!

The three servicemen were on time, friendly & very thorough. Had good communication skills which is very important. This is the second time I've used them & would highly recommend Platinum Air for your future needs.

It doesn’t matter who shows up to your house, they are all true professionals aiming to give you TOP notch service. Joesph’s team isn’t after your money, they truly care about their customers, always giving solid advice and great service.
Hands down HIGHLY RECOMMEND. Thank you Joseph and team for what you do!!!!