HVAC reviews in Lake Dallas, Texas

highly recommended !!

Call to make appointment and confirmed but not honored What happened to integrity they offer $10 off 😳
Customer service lacking

Sensational, Had our ducts cleaned and was shocked at the amount of dust and dirt they removed, it was sickening! Great price and the two employees were very informed and friendly. I will definitely use them again!!

AVOID THIS MERCHANT - TOTAL SCAM

I reached out to this company to get my dryer vent clean, should have been an easy job as my house is only 2 years old. The technician showed up late and with a strong smell of pot on him, he then assured me he did the work correctly before leaving. However, everything remained clogged and the vent exhaust on the roof looks like it was not touched at all. I even had an appliance technician verify the the poor airflow to my dryer and confirm the dryer vent as the issue. When I called Abbott to have their tech come back out again I was given all kinds of excuses. Anything from "a supervisor will call you back" to "sorry the supervisor just left for lunch" to "sorry there is nothing I can do I just book the appointments." Eventually they simply just hung up on me and stopped responding. After multiple phone calls and two weeks later I realized this was an absolute waste of $197 and I am having a different contractor re-do the entire work.

AVOID AT ALL COSTS.

We had Abbott Air Duct Cleaning team in last week and they were great. Arrived a bit early, phoned ahead, prompt, professional and proficient. They provided excellent service. They showed me pictures of just how clogged my duct work was. Then they showed me pictures after the cleaning. They observed COVID protocols as well by wearing masks the whole time. I would definitely hire them again. Thank you for a job well done.

For the past few months, I’d been hearing a faint whistling from one of the vents and couldn’t figure out what was causing it. I thought maybe something was loose inside the system, but when the technicians came out, they explained that the ducts were partially blocked with buildup. They were incredibly patient and walked me through everything. Once they cleaned the ducts, not only did the noise disappear, but the airflow throughout the whole house improved. The rooms that always felt a little too warm suddenly felt comfortable, and the stale smell that showed up every time the heat kicked on disappeared completely. They were so respectful of my home and made sure every bit of dust was cleaned before they left. I couldn’t be happier with the results.

The technicians were efficient, dismantling my A/C system in under an hour with expert care.

Quick, courteous, and reliable service.

Quick, stress-free, and effective repair.

Very impressed with the professionalism and skill of the team.

Friendly service and excellent results.

Excellent communication and very professional service.

Courteous technicians who kept my home clean and safe.

Quick and efficient AC repair with excellent results.

The technician explained everything and fixed my AC perfectly.

My AC is running perfectly. Great service!

Very professional and efficient. My air conditioning works flawlessly now.

Very professional and detail-oriented. I highly recommend them.

Update: I needed a transformer? for the UV light in the system. Daniel came to install it. When he was finished, he looked the whole system over and noticed one of my intake registers was coming loose from the wall. He asked if I would like him to secure it, and of course I said yes. Above and beyond for excellent service!
———
My AC bit the dust on Monday. I got a pricey quote from one AC/Repair company on Tuesday. Got Burris' estimate on Wednesday, and it included all the same things, and even a level up package, but for thousands less. Everything was easy. I have zero complaints. Go with Burris.

Most professional and knowledgeable people in the business. Kyle is absolutely amazing and helped me and my family when we needed it the most. Look no further for your HVAC needs, Burris Mechanical Group is the best you’ll find!

Daniel is amazing! Burris Mechanical does a great job! This is the second unit we have purchased from them. One for our home and one for my parents. Kyle Burris is an honest man! We sure do appreciate everyone at Burris! This morning the house was at 75 and climbing. Right now it is at 70! We sure do thank you and Daniel! Great job!