Constraction reviews in Lakeway, Texas

4.9 based on 201 reviews Back to the listing
    5

    Steven was extremely helpful determining which outdoor grill would work best to replace my existing conditions.

    5

    We bought appliances from The Frog Pad for our newly remodeled kitchen a few years ago. When we experienced ongoing malfunctions with our wall oven, Steve reached out to the manufacturer to insure the problem was resolved with no expense to us. Outstanding customer service!

    5

    Frog Pad is awesome! Whenever our property management company is in need of appliance repairs/replacements, we can always count on Steve and his team to provide timely, quality service for a fair price. We turn back to them again and again knowing they're going to do a great job. Keep up the good work!

    5

    Such a great experience! The owner Steve does such a great job to provide the best products with a very competitive price.
    I went to Home Depot looking to replace my broken dishwasher and they told me it’ll be a 3 week delivery. Called Frog Pad and he had two Kitchen Aids ready for immediate pick up or delivery AND he price matched Home Depot. I would way rather support local family run business. Especially this one. Highly recommend them! 👍🏼 5 - Stars ⭐️

    5

    I am a designer and I have used The Frog Pad several times now for kitchen remodels. I’ve always worked with Steve and can’t say enough great things about him and his company! They are always very responsive, professional, and will go above and beyond to make sure my clients and I are happy. I recommend The Frog Pad to anyone who is looking to update their kitchen - whether it’s just one new appliance, or a complete renovation. These guys are incredible!

    5

    My experience with Frog Pad was wonderful! They worked diligently and quickly to secure us the perfect cooktop and downdraft for us. The equipment is sleek and beautiful; and works like a charm. The installation was complicated, but was handled with expertise and not rushed. I appreciated the care they took in ensuring us a perfect experience. The only adjustment that I have had to make, is I have had to speed up my cooking timeline, because the induction cooking is so much faster. I loved their friendly staff and would definitely use them again for future purchases. They are real pros!!!!

    1

    We made a very large appliance purchase (range/oven, dishwasher, microwave, ice maker, coffee maker) during our remodel. The dishwasher door was not installed properly, and Steve had a GE technician come out to repair a brand new dishwasher rather than replace it. Our brand new cabinets around the dishwasher are damaged due to steam leaking from the door during every wash. A little over a year later and just out of warranty period, the dishwasher is leaking from the door. Furthermore, despite collecting full payment, he did not place the order until months later, delaying delivery of our coffee machine. His installer (who is very nice) showed up with our appliances on an open yard trailer and installed it with his son. We purchased our refrigerator and wine cooler from Wilson Appliance in Dripping Springs and had a great experience. I recommend Wilson over working with Steve P at The Frog Pad.

    5

    I had another excellent experience in purchasing an ice maker and wine refrigerator from Frog Pad.   Steve was very helpful and knowlegable in my selection process, and he has a strong team to handle delivery and installation.

    I highly recommend the Frog Pad team for their professionalism and outstanding customer service.

    5

    Steve Pyle really knows his stuff. He saved us countless hours of research when it came time to replace our built-in microwave. He took our current model, found the 2 units that would work, and offered advice as to what brand to buy. We have returned many times over the years.

    5

    When my wife and I did a full remodel on our 1954 Kitchen, Steve with Frog Pond was very helpful in procuring the appliances we chose. All of the appliances are beautiful and work very well in our new Kitchen. However, after almost a year, the ZLINE dishwasher had issues which 2 different factory approved repair people could not repair properly - the second person recommended replacement under warranty. While ZLINE did send out a new machine in about 2 weeks under warranty, the company refused to either remove the defective machine or install the new one. ZLINE also actually wanted me to review how to videos and remove parts from the defective machine to install on the new one, and pack and ship the defective machine back to them. Steve understood perfectly the issues and stepped in to handle everything for us. The day the new machine arrived, Steve sent Carey (who did the original installation) and his associate out to accomplish everything that ZLINE refused to do. Both Carey and his associate did a great job. Steve's dedication and service to me in this frustrating was exemplary. I highly recommend Steve for your appliance needs.

    Mark Stanford

    5

    The Frog Pad has exceeded my expectations in every way. Steve was able to source some unusual European appliances for me that were going to be discontinued. I have worked with many appliance dealers in the past and none have the follow up and customer service that The Frog Pad does. Steve and his team go above and beyond in every single sale. I highly recommend The Frog Pad.

    5

    Frog Pad Kitchen and Bath Designer Showroom is a true gem for anyone looking to transform their space with style and quality. Their team is knowledgeable, creative, and passionate about bringing beautiful kitchen and bath designs to life. As their commercial insurance partner, we’ve seen the level of care and excellence they put into their work. If you’re looking for expert guidance and stunning results, Frog Pad is the place to go! 🛁🛠️✨

    5

    It was an excellent experience and we will continue to shop at Frog Pad. Steve took the extra time to assure delivery on time as well as extremely great customer service. His follow through and selection of appliances are excellent. Helaine

    5

    I had an excellent experience working with Frog Pad. Steve and his wife, Anne Marie, are incredibly helpful and genuinely care about their customers. Steve is highly knowledgeable and attentive, regardless of the size of the project. I will definitely use Frog Pad for my next project/purchases.

    5

    Steve is very helpful and competitively priced on his merchandise. We love the convenience of his Lakeway location too. Our new refrigerator is our third appliance from Frog Pad, and we highly recommend them.

    5

    The team worked efficiently and fast. They also had what was needed to move the stove out of the way without damage to the floor. Oh, and very friendly too. A job well done 👍.
    Thanks Frog Pad.

    5

    Been dealing with the Frog Pad for several years now and they are great. Their pricing is not any higher than the big box discount stores. The service and attention is incomparable. They treat you continuously like a customer well after you have paid them. No other place I would go for kitchen appliances.

    5

    Carry Manning was amazing. He had to go to 4 places to find the right screws. They did a wonderful job and left everything clean.
    I feel bad I only had $70.00 to give them because that’s all I had.

    5

    We absolutely love the Frog Pad!!! We needed a new refrigerator and Stephen and Anne Marie took so much time explaining all the different manufacturers and models of the various types of refrigerators. They are extremely helpful with all the questions we had, and provide excellent customer service! We chose the GE Profile French door 28.7 cubic feet refrigerator with 4 doors.
    We couldn’t be happier with our selection!! A BIG THANK YOU for the outstanding and friendly customer service!!

    5

    Steve & Anne Marie, the owners of Frog Pad, are so amazing to work with. They truly do care about their customers!

    5

    I can't say enough good things about the amazing team at The Frog Pad.  They go above and beyond bog box customer service and offer tremendous support and assistance both pre-and post-sale.  In our case, it was years after the installation of our appliances and Steve was as helpful and responsive as the day the sale closed. If you're in the market for a new kitchen I highly recommend The Frog Pad.