All reviews for Prodigy Heating & Air

We were dealing with a larger AC company locally, and had a horrible experience. Luckily, we found John and his company!!

We just moved to the Austin area and are SO glad to have found them when we needed a trustworthy AC company for a system replacement and service.

John and all of his team have great attention to detail, are respectful and courteous, do great work, and communicate every step of the way.

Their pricing is extremely fair, and touched base with us a few times after installing a new system, duct, vents, and returns. Anytime we needed service or have questions, Prodigy gets back to us immediately.

Can’t say enough great things about this group. Thanks for operating with such integrity!!

After receiving a recommendation for a complete compressor and condenser replacement at over $5,000 from another vendor I contacted Jonathan at Prodigy Heating & Air for a second opinion. I learned that my compressor and condenser were just fine, and that I only needed a new 240 volt breaker. Nothing was wrong with my AC and Prodigy and Jonathan and Jose saved me $5,000 two weeks before Christmas.

Customer for life here.

Ismael and Alex were great to deal with and kept me informed throughout the process of servicing my AC and switching the board for a new one.
They are punctual, seem very knowledgeable and are clear communicators.

The entire team at Prodigy were pretty awesome every step of the way (John, Jose and his crew Alex, Garret and Ismale). Our hvac system needed a replacement as our old version was nearing its end of life. Jose was super professional, kind and honest when he came for our consult/quote. We got 4 different quotes from various companies to compare and make the best decision. Two of our quotes (not Prodigy) were completely miscalculated quotes for the wrong size tonnage for our home. Crazy because if we had gone with the other company we would have been in trouble with a system full of problems. The owner of Prodigy helped us along the way to make sure we weren’t going to make the wrong decision. John and Jose got us the best deal out of all the quotes AND the best hvac system in our opinion. We trust them and loved their incredible dedication and care for their customers. They were all so knowledgable and hard working!! We would highly recommend - you’re in good hands! Prodigy is most superior and reliable service I’ve experienced! Looking forward to a long relationship being on their maintenance plan!

John and his team at Prodigy Heat and Air came to my rescue after another HVAC company improperly installed my system that was not to code and giving me months of issues. Not only did they come out on the same day/evening, they went literally out of their way to get me a part and there was a crew of 5-6 guys PROPERLY re-installing my HVAC on Christmas Eve Day. I’m so appreciative of the Prodigy Team and highly recommend them to take great care of you.

The technician, John, arrived quickly after our after-hours call. He quickly diagnosed the problem and was able to fix it. He explained what had happened and showed us pictures of both before and after. We are very satisfied with the experience and easily recommend Prodigy to others.

Excellent service! Answered phone on a Friday night and did a troubleshoot on the phone that fixed the a/c temporarily until service the following day. Responded immediately to all my needs. Garrett was on time and super friendly and helpful. Hard to find good customer service these days but Prodigy is the real deal!

Ishmael and his crew were wonderful!!! No up-charging, no we need to replace the whole system. They told me exactly what was wrong and that's all I got charged for. They are polite and well-mannered and considerate! You can't go wrong calling Prodigy!!

Called John at Prodigy Heating & Air at 3:30 this afternoon as the house temperature was rising above 80°. By 430, Garrett , one of their technicians was in my driveway. He proceeded to assess the entire system and determined the capacitor had failed. After he quickly replaced the capacitor he stayed an additional 30 minutes to verify the system was up and running properly and cooling the house which it was. Incredible service for the middle of July! He was both professional and thorough. I would highly recommend Prodigy to anyone in this area for their quick response and quality service.

Alex did great checking my furnace. Was included in my annual maintenance agreement.
I will renew my annual maintenance agreement when this one expires.

I highly recommend Prodigy for you air conditioning needs. We bought our unit over a year ago and are still very satisfied. The installation was quick and on time. All of the staff is very attentive and professional. We have a second unit that is also older. We will definitely use Prodigy when the time comes to replace that unit as well.

Prodigy came out quickly and was able to diagnose and repair all in the same day. Our technician was incredibly professional. I highly recommend them.

Knowledgeable. Communicated and explained everything very well and showed me the work they were doing.

Ismael with Prodigy Heating & Air serviced the A/C unit at our business today. Nothing but professional, on time and polite. He conducted the maintenance and discussed the recommended repairs needed with an itemized action list/prices. Highly recommend Prodigy Heating & Air!

Highly recommend Prodigy! Great communication and very easy and pleasant to work with. Very good value for a high quality product and install. They even came across some extra work needing to be done and didn’t charge me any extra for it! If you are in need of some HVAC work, these are your guys!

My wife commented that Ismael was the nicest technician she has ever met. They have been a great resource as we try to understand our system HVAC options!

Thank you to Mr. Luis Ruiz for coming and fixing the AC at my job. He fixed what another guy was supposed to. If yall ever need your HVAC system done please call and ask for him. He didn’t leave till he made sure it was working properly.

Garbo A Salon is very happy with Prodigy Heat and air. New AC installation went well! We are open 7 days a week they accommodated us early morning with limited time down keeping our guests comfortable.
Very professional and friendly service.

Excellent Service
Garrett ,Alex and Jose always provide excellent customer service.
Always arrive on time and clean up after the work is done.
Thank you for always being so kind and thoughtful of my home and me.
Thanks for excellent customer service.

I’ll be a customer for life. I can already tell. Both Garrett and Ishmael Did a fantastic job at both fixing the issue and then cleaning up afterwards. All your people – from your office staff to your technicians and everybody in between – made my concerns their concerns. Y’all get 5 stars. Bravo.

Alex and Ismael were very polite and professional. The service ended up taking up almost the entire day so I know they were ready to get home, but they were still kind enough to offer to clean up their mess. One thing I really like about Prodigy is that you get a text letting you know when your technician is 30-45 minutes out that includes a photo of your technician. That way I know who to expect at the door upon arrival. Great service!