Lennox Stores (Parts Plus)
About the business:
In the heart of Lewisville, we are Lennox Stores (Parts Plus), your dedicated HVAC specialists. We pride ourselves on being a reliable resource for homeowners, offering an extensive range of heating equipment and air conditioning systems. Our commitment extends beyond selling products; we're here to ensure your comfort with our comprehensive selection of furnace parts.
At Lennox Stores (Parts Plus), we understand the importance of maintaining a well-functioning HVAC system. That's why we strive to provide solutions tailored to your unique needs, backed by our expertise in the HVAC industry. Whether you're seeking efficient heating equipment or reliable air conditioning systems, our team is here to guide you through the process.
Come visit us in Lewisville and experience the difference a dedicated HVAC supplier can make. We look forward to serving you.
Services:
All services 3Hours of operation
- Mon – Fri
- Sat – Sun
- 7:30 AM – 4:30 PM
- Closed
Latest reviews
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Alex hernandez8 June 2026
Adrian and Paul were the best over the counter guys I’ve ever met .
Highly recommend to stop buy here ! -
Dustin Horn8 June 2026
In the market for a new air conditioner? Here’s a strong word of caution: I recommend avoiding Lennox.
In my experience, the company does not stand behind its products or honor its warranty commitments.
Our Lennox unit failed after just a couple of years, despite regular maintenance, and needed replacement parts, well within the advertised five‑year coverage period.
Nonetheless, first, I was notified that Lennox told our repair representative that the warranty was void because the address on the warranty was the installers address, later stating the warranty was voided solely because we purchased the home and we were not the original owner. As a result, we are now paying out of pocket for repairs that should have been covered if Lennox truly stood by their product.
When I myself, contacted the Lennox Stores location in Lewisville, the staff were unfriendly and unhelpful. They refused to let me speak with a manager and then, instead of providing proper warranty support, gave me an IT phone number that had nothing to do with resolving the issue. When I asked for the General Manager they told me his name, but said Mr. Moyer the General Manager wouldn’t speak with any customers, guess he is too good for that.
After being connected to the wrong number, Lennox IT then transferred me to their alleged customer satisfaction/warranty department. I was never connected after waiting for literally 30 minutes on hold verified by checking my phone before finally deciding they were not going to respond.
In my view, Lennox will use any technicality it can to avoid honoring its obligations, and consumers are the ones left footing the bill.
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Sonny Whitney8 June 2026
Good stuff nice people