Landscaping reviews in Lewisville, Texas

My TruGreen Service Professional is awesome. Andre explains the service and products that will help my lawn stay green and healthy. I hope Andre will provide my service in the future.

Cornelius was our technician and he was very helpful and provided advice on how to fill in bare patches in our front yard, did a great job and even aerated the front yard which is maintained by the HOA without having been asked to do so just because it needed it. Thank you for great service!

I haven’t even officially used their services yet, but I absolutely have to get on here and tell you about Mr. Pat. Pat came out after I did a quote on the site the day previous. He was super friendly, professional and knowledgeable. He fixed my quote (new build so the boundaries online weren’t exactly what we needed treated) and explained the process. After we signed up, on his way out of the back gate to leave he spotted about a 4ft snake in our yard. We just moved and have absolutely no experience with snakes and a young daughter who plays in the yard religiously. He immediately went to the empty lot beside us, dug put a piece of rebar and sprang into action! I know pest control isn’t on the service list, but Pat is a gem and truly spared me the heart attack last night! That man deserves some recognition for SERIOUSLY going above and beyond! If his personality and knowledge didn’t already secure us as customers, his willingness to help definitely would have! Don’t call poor Pat over for pest control, but do give him a call for any lawn treatment 🙂

Be careful with TrueGreen. On one visit they charged me for a service that was never done. My wife received a text message that the technician arrived at my house. When I checked my camera it shows the technician driving to the front of my house and sat there for 20 minutes. After 20 minutes he drove off and my wife received a text message that the service was complete and charged me for the service. I called in to complain and to cancel but I decided to give them one more chance after they work to make it right. They came the week after and completed the service that they got paid for. And at last they came to do my fertilizer a different time and without my approval they did an aeration on my yard and charged me $214 for the fertilizer and aeration. I went ahead and canceled services. I cannot keep a company that I can’t trust.

Service professionals are good but billing and cancelations when you receive wrong service package is challenging

Indicated on a survey that I had an issue with a spot that was deadening in the yard. And the national headquarters reached out immediately, followed by the next day a call from the local office. The local licensed administrator, Andy reached out and had a gentleman on site day three to review the non-growth area in my yard. Which had actually started to show signs of growth within the last 3 to 4 days after treatment and things are on the mend!

Great service!

Every person that has come to the house to spray has been very nice. And they have been in uniform and very professional. Today they came and sprayed all of my trees and shrubs. I’m very happy with TruGreen.

POOR Service ALERT ‼ if you are in the True Green service area that is handled by the Lewisville Branch. Be aware that it's the worst service I ever experience with lawn care and tree scrub service. Unreliable Branch Serve horrible communication, or the lack of !!
Poor Customer Service from the national call center down to the Branch management. I will never sign up for True Green service in the Dallas Area again. The worst I've ever experienced
Huge turn over, I never seen the same tech twice. That says a-lot about Branch Management!!

Mr Aubrey is a lawn specialist from True Green assigned to help rejuvenate our lawn. He takes pride in his work, is customer focused & excellent at his assignment. We feel fortunate to have such a qualified individual assigned to assist us in turning our yard around.

It’s difficult to say which is worse, scenario one or scenario two. I’ll let you decide.
1. Tru Green came to the house and performed a granular fertilization service this week. It’s easy to see as often times you’ll see loose granules on the sidewalk. However, looking at my back yard, which was open, there wasn’t a granule anywhere to be found in the usual places. So I called and complained and two days later they came back to complete the service.
2. Once the service was completed, I immediately got a text message saying, “your free service has been completed”. Wait, what? I paid for that service so what about the service was free?

I have been using TruGreen for several years now and they have always done a great job with my lawn. My TruGreen expert has been Chris for the entire time and is very thorough and patient in answering my questions—We live in the country and I don’t have a sprinkler system for the approximately 1 acre they treat. This presents a challenge during some of the drier months, but Chris and the TruGreen app and customer service makes it easy to reschedule when needed. Very happy and will continue using TruGreen for my lawn and tree treatment.

Technician did a great job. He remembered me having new seed in my backyard during his spring visit and double checked with me to be sure I wanted the backyard treated today. That's good customer service.

Manuel was very professional and gave me good information about what he was doing before he started and what he did after he finished. He did what I expected, and was above and be all in his duties. I would like to have him every time for my treatments. Trugreens customer service has been outstanding since I have been using them.

The technician showed up early. He knocked on the door and he told me the problem. He treated the problem. Thank you for your quick response!
Today, October 2, 2025, they sprayed trees and scrubs. The yard is looking so much better and much healthier. Thank you!!

They did a great job! We appreciate True Green taking good care of our yard and now our trees! He always takes the time to listen to our concerns! Thank you! We have been very pleased with True Green this past year!

I’ve been using TruGreen for both mosquito control and lawn care, and I’m really happy with their service. The treatments have made a noticeable difference—my lawn looks healthier and the mosquito problem has been significantly reduced.

Their customer service is also excellent. Every time I’ve had a question or needed to reschedule, their team has been super helpful, friendly, and easy to work with. It’s great to work with a company that’s consistent, professional, and actually delivers results.

Highly recommend!

I was extremely happy with my service today with William, W. He was professional letting me know what the treatment was today. He was very attentive to my concerns. I was very happy with the service today. Great Job William, W.

John B

Not impressed with this service and canceled it 2024. Two years of service, the yard never improved. Followed some of the applications throughout the year. I bought a PH soil tester and found it to be incorrect. That doesn't happen over night. Slowly started treating the PH to bring it back into the correct range in January. Follow the guide below if you're having difficulties with your yard. Mr. Lemmon was the king of gardening back in the day.

I have added Tru Green care and my lawn care before and after photos.

Skip Richter took over the radio show, and he answers all types of questions. Check him out some day.

Adonis knows the Virginia buttonweed we have been dealing with. He’s been here before and treated this weed. Spot treated some and realized the need to spray entire areas cause its so hard to find small start up weeds. I appreciate his thoroughness. He recommended not watering for 5-7 days so as not to dilute herbicide. Deserves a raise.

Awesome Awesome services offered by TRUGREEN. My yard was suffering from malnourishment and very acidic. TRUGREEN has been treating my yard for 10 months now and it's incredible the difference it has made. We just laid new sod and it's taken to the treated soil! Thanks TRUGREEN for everything!!!!

Another solid visit by Truegreen. Today the technician was Aubrey and he was great! Very friendly and took the time to explain what he was going to do and see if we had any questions. After he was finished he again stopped by to let us know he was done and to see if we needed anything else. He’s a great representative of your company!