Home Services reviews in Lubbock, Texas

After working with several different cleaning companies in the lubbock area I am so happy we finally found Callie and Sparkling Crew. Callie has gone above and beyond each time she has cleaned our home and has been nothing short of immaculate. She treats our home with nothing but respect and is very flexible with our tenants ever changing school schedule. Whether it’s tech students looking for a move out clean or long term residents looking for bi weekly or weekly service I would highly recommend sparkling crew. It’s been nothing but a pleasure working with them and we will continue to use them for years to come.

I appreciated how responsive they were despite having to rebook last minute. My apartment did a shabby job in getting my place ready for move in but the cleaning lady did a great job.

These ladies are amazing! They pay attention to every detail. My closets were organized and clean! I came home and felt like a queen. I have tried many cleaning services and this one prompted me to leave a good review. I am so grateful. It was an amazing deep clean and reasonable price.

I am so thankful for the Sparkling Crew. . They came to do a first time, deep clean of my apartment home within just a few hours of me wanting/needing their services. They were very communicative through both texts and calls regarding any questions they had for me. They did an awesome job and it felt great knowing that it was Sparkling Clean when I arrived today. Thank you, thank you, thank you!!!

It was so easy to schedule with Sparkling Crew and they responded within minutes of my request! Nick T. was amazing and thorough in his cleaning. Our home looks wonderful now! Thank y’all so much! Overall a great communication and customer service

The Sparking Crew did an amazing job!! We scheduled a deep clean service and the house looked and felt new!! Nick did an outstanding job and the communication between The Sparkling Crew and us was great and helpful. Will definitely use them again.

I needed a move-out cleaning service, but I was only in town for one day moving my son out of his college apartment. I called a couple of places and finally Sparkling Crew. The person I spoke with was understanding and very helpful, managing to get a cleaning pro out to the apartment that afternoon. He arrived exactly on time, was courteous, and did a fantastic job. The apartment now looks great and smells great too. I can highly recommend this cleaning service!

Extremely courteous while scheduling the cleaning. They keep you informed while yhey are there cleaning. Nick was very nice and did an awesome job.

Bait and switch!
I booked a "standard" one-time cleaning of my 1869 square foot home and received an invoice for $285.05. Shortly after booking the cleaning, I received a text message from "Jess," advising me that the price I was invoiced for was only for clients who had already had a "deep clean" with them, and that I would have to accept a "deep clean" for $357.23. When I called Jess out on this (suggesting that it was starting to sound like a "bait & switch" deal) and asked him to explain the difference between a "deep" and "standard" clean (how much extra work would be performed for the higher price), his response was to cancel the booking, stating, "we don’t feel this booking is the best fit." This is almost certainly because I had the audacity to suggest that they were using "bait & switch" tactics.

Good job.

Wonderful people. Cleaning was great. Will be using them from now on

Custom Maids is simply the best!!!

They did a very poor job. They don’t know what clean is. The refrigerator was not touched, the ceiling fans were not clean. The floor was not all cleaned. I will never call them again . And the price was higher than what we were told.

I absolutely love the people & the cleaning that they do!

I used custom maids and they are amazing I love how they clean my house and they are so nice

I have custom maids clean my house and they are Simply the BEST . If you are thinking about cleaning services Custom Maids is it

Very professional. Kind and courteous ladies! Had me look things over before they finished and after they finished. Willing to do what I needed to have done without complaint! I highly recommend Custom Maids for all your cleaning needs!

They were absolutely wonderful very nice and professional and did an amazing job

Custom Maids has done an exceptional job on my home. It is 6,000 square feet and from the initial deep clean to the weekly cleanings they have far exceeded expectations. Their team has always been punctual and thorough, and are always responsive to any requests I may have. They are also respectful to my environment and trustworthy. I have had many cleaners and companies come through my home over the years, and their service is superior to anyone else I’ve used in Lubbock. Thank you so much to Holly and her team for providing what should be reviewed as the golden standard of home-care!

Custom Maids has been cleaning my house for 2 1/2 years and I couldn’t be more pleased! They are thorough, quick and professional. I HIGHLY recommend their service!

Used Custom Maid's a few time's. They are very professional,the best I've ever seen. If you are in need of a professional house cleaning. Call them up. They do wonders!