Mechanical Contractor reviews in Lubbock, Texas
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These two gentlemen were awesome. I am so grateful. Even my puppers approved and got loves. Thank you!
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Tony arrived within expected time frame. Clean and friendly. Evaluated garbage disposal and recommended replacement. Upon my agreement to replace he had the new garbage disposal in his truck and installed it within 40 minutes total. Well organized and pleasant technician. Young apprentice with him was very quiet/respectful and appeared to be paying attention and "soaking in" the service steps demonstrated by Tony. Appreciated Tony trying to accommodate our need to limit the service call to <45 minutes due to an pre-existing doctor appt for my husband across town. Thank you.
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Very professional, diagnosed an existing issue quickly and evaluated our homes needs. I will definitely be using their services again!
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I recently had a new AC unit installed at my home, and I couldn’t be happier with the service I received. From start to finish, the process was smooth, efficient, and handled with great professionalism.
Special thanks to the service technician, Blue Sauceda, who did an excellent job. Blue was knowledgeable, courteous, and took the time to explain everything clearly. He made sure the installation was done properly and even followed up to ensure the system was running perfectly. His attention to detail and commitment to quality really stood out.
Highly recommend this company if you’re looking for reliable HVAC service—ask for Blue if you can! -
Armstrong did an excellent job replacing the sewer line. They were quick, respectful, and cleaned up well after the job.
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Outstanding service by Armstrong personnel. I have used them many times and especially when it’s an emergency. They are prompt, efficient and reliable. I absolutely recommend them to family and friends. Amazing team all around!!!
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I’m just in shock on what the charge for labor is and just for a compressor job took 5 hours which the two techs didn’t show up to my door step til 9am since my ring video shows that is when the tech arrived. I was billed for 5 hours and it should have been 3-4 hours of labor. Also I was only expecting one tech and was given info on Domingo but he also had another tech with him so therefore the job shouldn’t have taken 5 hours since there were two tech. When I finally got home around 12 noon both techs weee just sitting in there truck so I feel that just ate up some of the labor time I was billed for. I will never use Armstrong for my Ac work ever again. Lesson learned on how to be robbed of hard earned money for service of techs sitting in a company vehicle.
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Mr. Levario was on time, he took care of the regular maintenance on the heating unit. He was very professional answered the questions I had and cleaned the area before he left.
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These guys are always prompt, professional, and go way beyond the normal standards of service. Thanks Armstrong crew for keeping everything running in top notch condition.
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Oscar was awesome! Went above and beyond. Took care of all our needs. Strongly recommend Armstrong plumbing. Thanks again!!
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Oscar was very communicative, friendly, professional. He did a good job he took a little extra time to fix a problem I had with my restrooms faucets
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Very hard work and very nice and he fix the problem. So thank you Oscar for your hard work and we will be use your company for now on. The Ramirez family
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No heat last Friday so Kyler came out and had to order a part. It came in today. Well, it was as something else but stayed on it until it was fixed. So nice to have heat. Thank you so much ch
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Service was fast and efficient. I had a question regarding my bill and Robby gave me a call. He was nice and extremely helpful. I truly appreciate that he took the time to explain everything to me so that I understood. I will definitely use their service in the future and hopefully Robby will be my technician again.
Thank you! -
From estimate to installation was quick, easy and professional. Have a new furnace and A/C installed and operational as proposed. I would use this service and merchant again.
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Tony and Mathias were great. Only complaint was that dispatch called and texted that they were on the way. “On the way” to me means 10-20 minutes. 45min later I called and was told they were 5-10 minutes away. They arrived 15minutes later. More than an hour after I was told they were “on the way”.
I understand things come up, but when arrival is delayed, an update would be nice. I had projects for my job that I could have been working on. As it was I lost an hour of productivity.
Work was completed quickly and both Tony and Mathias were very nice to work with. -
Brittany was very accommodating with my schedule,and Domingo was a true professional at his craft. I was amazed at how much knowledge he had about my Lennox units, had every tool he needed in his tool bag! I would definitely request him next time!!!
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I want to share that it was truly an amazing experience working with the crew over at Armstrong Mechanical. Isaac, his apprentice, and Jeremy were truly fantastic and were thorough and explained everything precisely and kept me up to speed the whole way. I would recommend them to anyone looking for assistance with any of the work they do. Absolutely a great experience….
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Issac and Brent were very informative as they figured out the problems with the plumbing in our almost 100 year old 2 story apartments. Then they followed through completing the repairs.
The office staff are always very professional and informative. -
Tony was very communicative, friendly, professional, thorough and efficient. He took a little extra time to make sure I knew how the equipment worked and gave me some preventative maintenance tips to keep our tank heating water for longer. In a day and age when customer service seems to wallow at an all-time low, Tony represented Armstrong and himself extremely well. I'll call them again the next time I need plumbing services!
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We have had some difficulties with our air conditioning. The workers from Armstrong took several days to pin point the problem. We appreciate their willingness to continue to work on the unit until the problem was resolved.