Reviews of local pros in Lubbock, Texas

I had a major leak in the hall from my A/C and it was soaked and getting worse. I tried 2 well know companies and was told that they might be able to come out on Monday or Tuesday (this is Friday) but couldn't guarantee it. When I called Houston Mechanical, the phone was answered immediately and said he would come as soon as he was done with the current job. Excellent experience! Knew immediately what was wrong and had it fixed within 30 minutes - and then he helped me clean up the mess! Charge was very reasonable. I would recommend him to everyone.

I used Houston Mechanical to replace my hot water heater. Randy was professional and efficient. I will definitely use him again for any plumbing or AC needs I have.

Randy was very professional, honest, and knowledgeable. He showed up on time and really cared about my concerns. I would definitely use him again and recommend him to others!

Randy does a great job. He is personable and works hard to make sure everything is done correctly. His rates are reasonable for the quality of work he performs. I highly recommend Randy Houston Plumbing!

Very professional. Answered our call on a Sunday and was willing to come out that day if needed. Randy was honest and his expected diagnosis over the phone was spot on. Problem fixed quickly, AC working great. Will use Randy again.

Randy Houston is a professional who ensures a positive outcome in every instance. He treats your possessions with care, he explains what he is doing, and answers all of my questions. Most of all, I believe his rates are fair. I’ve used his services for plumbing, furnace and air conditioning situations, and heartily recommend him and his work.

Houston Mechanical Service responded quickly. Most importantly, they did not charge a $320.00 fee (like one Lubbock company wanted to do) for having to drive 80 miles roundtrip to service an aging AC unit. Randy was personable, nice, and helpful. Most importantly he understands that most people just do not have tons of money standing by for repairs or replacements. Knock on wood the AC has been working perfectly since he serviced it in early summer. He got the job done and got us through this summer. I highly recommend this company!

Our experience with Randy was fantastic! He was on time and prepared. He explained everything he was doing and offered suggestions on preventing future issues. I highly recommend Randy and will be using him in the future, both in my personal home and recommending him to clients. He's knowledgeable and would be worth it at twice the price!

Discovered a leak in my backyard. I called Houston Mechanical based on a friend's referral. Randy did not disappoint. He showed up when he said he would and went right to work digging in the mud. After discovering the source of the leak, he made the repair quickly. Randy was very professional and personable. I felt the price was more than fair. I am glad I made the call to Houston Mechanical.

I would definitely use them again should the need arise without hesitation. I also grabbed a couple of his business cards to share with my friends.

We have had problems with plumbing in our front bathroom for years. We have had several plumbers out to fix it. They have run the snake through the pipes and claimed it was fixed. A few months later the same thing is happening and they will not return our calls. Randy is the first to not only return our call but actually look at what was going on and fix it. I highly recommend Houston plumbing. They are honest, reliable and do the job right.

We checked a big project off our list this week. It's one of those projects that you don't really want to have to do - a new sewer line. Houston Mechanical got it done with minimal damage to the yard. There was an additional challenge of moving the deck to put in the new line and they got it moved and put back better than before!

Randy was quick to come help us with our hot water heater which was very much appreciated! He is knowledgable, professional and courteous. I would happily recommend Houston Mechanical Service and will definitely call him with future needs. :)

Quick fair and honest.

Great customer service and reasonable prices

Diagnosed problem quick, replaced faulty part, was blowing cold air in no time!

dont use them. They took our unit without permission and have not returned my calls.

Great service and friendly people. They went the extra mile to make sure we had what we needed. Would definitely call them again!

Paul and Mike were very professional and responsive, I appreciated their customer service in a time where the industry is lacking in quality service. I recommend this company!

I would use this company again. The price they quoted was same as I paid. Their diagnostic price was added to total. THANK YOU for coming out in such a short notice.

They were prompt and very professional. Came to house and fixed my AC in brownfield at a moments notice. I will never use anyone else for my AC needs and they also work with your home repair insurance.

They don’t care about their customers very unprofessional company I’ve used before this time they were uncooperative with me. Poor customer service very bad company. I wouldn’t use them again. Never again. Paul Wilkins will hang up on you.