Plumbing reviews in Manchaca, Texas

In the area, so response time was quick. Professional and courteous. Repair took no time at all.

Donovan was great! That says it all.

Not the first time I called Ben Franklin, and definitely not the last. Super fast service, great response times and great value. Thank you all!

Great svc from Mike with Ben Franklin plumbing. Helpful, professional, with clear pricing & install info. A good guy to know.

Price point gauging is ridiculous. Stay away from this place. They are the King of Kings when it comes to over the top labor cost to do a job. A $10 part will cost you $1k in labor cost to install. What a joke!

Dylan has been out to my home twice for unrelated issues. Dylan is professional, pleasant and always does the job right. He is definitely the go to person to solve your problem.

Jared was fantastic! Solved our problems! He was extremely knowledgable and cleaned up afterwards!

I forgot the plumbers name but he was professional, courteous and got right to work. He was careful to cover his shoes, tell me what he was doing and was friendly. I would recommend him to anyone and Benjamin Franklin plumbing.

There was a pipe leaking from the street to the house. They knew the problem but did not mention money until they were onsite. $99 to drive to the house. $400 to dig to find the leak. That's before repairs. Not a local business.

Tim did an excellent job of throughly explaining the problem, and took his time to fix the problem. We appreciate all the hard work Tim did to get our water flowing again.

Efficient, timely service. Jonathan Willis was excellent. He was knowledgeable and immediately diagnosed the problem and explained the problem in simple terms for me. I couldn't be happier.

I was upset, ney distraught when my plumber arrived without a Benjamin Franklin costume. I had been excited for days waiting for them to arrive, expecting a real life costume as I had seen in the ad. I must admit I had slightly fetishized the encounter, thinking of all the dirty things I could do do Benjamin Franklin. How I yearned for his white curly locks and his massive wrinkled tush. I honestly feared myself, wondering if I would have the self control when he would bend over to repair my sink. I am disappointed in the service provided 1/5 stars.

Worst plumbing experience in 15 years living in Austin. Benjamin Franklin Plumbing was booked via HomeAdvisor to come to my house between 15:00-18:00 on 07/06/19 to fix a small bathroom facet leak. At that time on 07/06/19 Fred called and let me know that they were stuck on a job with another customer with no water. I agreed to postpone their visit for a week since the existing customer’s need was greater than mine. Fred stated that in appreciation of my understanding he would reduce the callout fee to $59. This meant the costs of the job would be $59 plus parts which were a replacement putty plate for a Delta faucet (a standard item that costs a few bucks). The new appointment was set for 08:00 on 07/13/19. At 08:20 Benjamin Franklin Plumbing called me to check that I was home. I pointed out that their plumber was 20 minutes late and was told that they do not even dispatch a plumber (despite an appointment having been made) until they confirm the home owner is at home. After 09:00 the plumber arrived (with no parts), sat on the edge of our bathtub for 20 minutes complaining about getting his computer to work, not even looking at the job itself, then stated that the cost of the job would be $646 to rebuild the faucet. This price included $152 to go collect the part that he hadn’t brought with him. Needless to say I was absolutely disgusted by this behavior. Not only did the plumber not inspect the required work in any meaningful way but trying to charge us $646 for a job that should have taken 20 minutes and which Benjamin Franklin Plumbing had already stated should have costed less than $65 was totally and utterly unacceptable. I therefore asked him to leave, logged on to YouTube, figured out how to perform this simple operation myself, collected the part from a local store, and completed the work. What trade organizations need to realize is that in an age of easy access to information on how to do their jobs, their only differentiators are their integrity and their customer service. Benjamin Franklin Plumbing possess neither. My recommendation is to avoid this company at all costs.

In short too expensive and went with Clark Kent instead. Spent over $1000 testing for a leak when I called for a leak near my foundation with obvious signs of water. They never found it so planned to come back for another $1000 day. The tech never wore a mask and came down with a “viral infection” so they couldn’t show back up. Good thing I called Clark Kent Plumbing in advance. This plumber started to dig right away, found the leak and patched it all before noon. It was half the price.

Dylan was great at troubleshooting where a leak originated . Very thorough and I appreciated his keeping me informed of the problem and the repair needed. He practiced safe procedures in regards to the Covid-19 pandemic the world is experiencing.

Satisfied with their work, I will be a return Customer .

Dylan Tanner was on time (early, actually! Dispatch called to see if I was available.). He was knowledgeable and personable - showed me where the damage came from and completed the work quickly. Would definitely use this service again.

We called Ben Franklin after S and D stood us up twice. They were prompt, friendly and reasonably priced. I would highly recommend them. Dylan was excellent.

The tech should NEVER park in front of the customers driveway. I've worked in customer service for over 30 years. I would NEVER park in front of or in the customers driveway unless they had a circle drive or the driveway was very long.

Benjamin Franklin plumbing technician Jared Patterson did some commode repairs at me home today. He was very prompt and very professional. He explained my options and did a great job on the repair. Very friendly and he is a great rep for Ben franklins. I will not hesitate to refer them to my neighbors and friends. Thank you!

So happy to report that Benjamin Franklin plumbing exceeded expectations m called at 3 plumber here by 415. Clogged bathroom sink was in working order within the hour. Plumber also answered questions about long term maintenance of our pipes. Dylan was easy going, professional, and capable. Very happy with the outcome and service.