All reviews for Country Thyme AC
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My husband and I highly recommend Country Thyme AC! Anthony, Mike Jonathan and Tito were great to work with.
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Quick response, clear diagnosis, answered my dumb questions with aplomb, quick replacement, and new unit is strong and quiet.
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Owner came out and told me straight up after checking our outside unit that we didn't need anything, he said the noise was normal for a Goodman AC unit. We had a home warranty so he could have easily suggested something that it didn't need. If you are looking for an honest hard working Veteran to work on your unit, this is the guy! 100%!
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Trevor, Anthony, and Brandon were awesome! They responded promptly, kept me updated, and did quality work. The follow up and customer service is what this team delivers as standard operating procedure. Good people, treat yourself to an experience that will not be a nightmare, and if it is they will chase away the boogie man! With expert recommendations, and solutions that give you full visibility to cost and ROI.
They are not just focused on selling you something, they actually want to help you fix your HVAC issues with full visibility to your options. -
Great experience with this company. Good communication, prompt service (Same day), and great results, and I will continue to use Country Thyme AC in the future.
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I would highly recommend Trevor and his company for all your AC needs. He was so patient and explained everything to me in layman’s terms. It’s refreshing to get someone who isn’t trying to just sell you something that’s not needed. I fell much better about my unit since he did a thorough check on it.
Thanks Trevor! -
This company did a wonderful job for us. I called Trevor after I had a national service company check our system. (It was bad news) He sent a technician the next day to check it again. Sure enough, we were unlucky and really had a worn-out compressor. The difference was that Country Thyme charged us half what the other guys did for that visit PLUS they gave us a replacement cost well over $1000 less. I'm not kidding. The technician did a great job installing the new condenser. They were quick and courteous and beat the tar out of the other guy's price. I already told all my family and friends, but I wanted to write an online review, too.
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In Texas, you can’t have AC. We had an issue with our AC unit not cooling correctly and all it took was 1 call to Trevor & he was out that same day. Has us fixed and running and cool again. Definitely recommend using his services. Super Professional & nice too.
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Had serveral other ac companys that missed diagnosed my account and I think country Thyme AC is on the right path
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Trevor was extremely helpful during our home buying process. We made it through our inspection (on the last day of the option period) and our inspector recommended we have someone come out and take a look at the AC. We were pretty frantic as we knew the chances of having someone be able to come out in that short period of time would be next to impossible. I immediately messaged Trevor that afternoon and he made the time to stop by the property on his way home from another job on a Friday evening. Thanks to Trevor's quick response time, we were able to get our repair request made to the owners in time and save ourselves some money as well! Thanks again, Trevor. You have two life-long customers here for sure :)
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Great company! Anthony was quick to fix my unit! When my AC first went out he came out right away (11pm!) to check why it wasn’t working and tried to get it running immediately! Unfortunately the unit was at the end of its life! But Anthony was able to get me a great price ($1000 less than other quotes and a better unit) and quickly replaced the unit! I appreciate the flexibility, ability to work quickly, cost efficiently, and professionalism in changing out the unit in the summer heat! Thanks for all you did, and for not charging ridiculous rates just because it Was summer and my AC was done for!
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Excellent availability and service! We had an AC issue and they were able to send someone within the hour.
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If anyone needs AC repairs you should call Trevor at Country Thyme AC. He did a great job explaining to us what was wrong and took the time to answer all our questions. We needed a quick response on what was wrong and didn't file through our Home Warranty but later found out we could make a claim if the technician who came out would call in and give them the information on what was wrong and Trevor was glad to make that call for us. Great Service!
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Firstly, I do not normally write reviews at all. I was scheduled for service on a Friday and on a Tuesday I believe Trevor called and said they were available to come out then if that was okay, which it was. He kept in touch the entire time letting me know he was close. He checked the AC unit outside and said that it was perfect and then came inside so that we could let him feel what we were talking about. He inspected the duct work and everything was in order. He offered some recommendations on how to get some better airflow to the back end of the house which did help. Gave us some other pointers as well and some info we did not know about. The whole time he was very professional and helpful even said that if it was still having issues to let him know and he would be back out to see what else that he might be able to do. I would highly recommend Country Thyme AC & Heating and Trevor for that matter. Great company and very professional.
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I absolutely recommend this company. Trevor and his crew were punctual, clean, and polite. They helped me navigate my furnace replacement and literally saved me thousands of dollars. I work in the construction field and rarely meet people who’s work is both high quality and a good value. Do yourself a favor and call them.
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Trevor was at my house within two hours of my initial call. He was very friendly and took the time to explain what he was doing and exactly what was wrong with my unit. Thankfully, he was able to repair it fairly quickly and charged an extremely fair price. I will definitely use him in the future!
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Had heard great things about this company from other Manor residents. Had a sick a/c unit on a very hot day. After calling them, they arrived rather fast. Took care of a problem they weren't obligated, as well as all my a/c needs. Inspected and tested every part of my a/c and heating unit. As my unit is an older one, they didn't try to force any extra services or sales on me. But pointed out things to look out for, should it not be running at peak efficiency. I know other companies that would've charged me a lot more for half of the time and service that I received from these guys. They're professional, they know their stuff, and know how to take good care of their customers. If you want your a/c unit repaired, get great customer service and feel you've been take care of very well, and the price you paid for their services seemed more than fair...this is the company to call first every time. I'll use them again when need be and recommend them to anyone and everyone I know that needs these services. They're the best! Period!
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Trevor was professional, efficient, personable and awesome. He came out to service our AC units to make sure they were working optimally and set-up correctly. He made the necessary adjustments and our units are working great. Highly recommend Trevor and Country Thyme AC & Heat.
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My initial request to repair some duct work was met with excellent customer service and craftsmanship. I was referred from our neighborhood community, spoke with Anthony, and was put in touch with Mike. From beginning to end Mike [owned] this service order. An initial site survey was conducted, that led to discovery of other issues, and agreeing to a game plan Mike took care of all the deliverables and necessaries. I was shown his findings, educated on a few things, and after job complete was provided a de-brief with recommendations. I'm very pleased with this experience and believe the price was fair and acceptable - highly recommended!
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Trevor is awesome!!! He quickly got our A/C up and running at an unbeatable price! He was very knowledgeable and great about explaining things to me. He was courteous and good about doing what he said he was going to do. He communicated with me to let me know when he would be coming back with our A/C part. He’s personable, respectful, and just an all around good guy. We will definitely be using his services again and recommending him to all our friends for any A/C service needs. We feel blessed that he is offering A/C repair in our area.
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Excellent customer service and very knowledgeable. Highly recommended this company!! The technicians are very knowledgeable and super nice I also had them install the "blue light" to purifier the whole house air.