Constraction reviews in McKinney, Texas

Best

Fantastic selection and the owners are very helpful. Would highly recommend for any remodeling!

Professional work, completed on time. Everything looks great. I will use them on my next remodel project.

If anyone from this company is in touch with Hank Turk, I want to let him know that two flooring contractors have said that the hardwood floor he installed for us 2 years ago is the worst job they've ever seen.

These guys are professional and courteous. They did a fantastic job of laying new wood floors and remodeling our kitchen. Would highly recommend!!!

They put in laminate flooring with a leak that was present at the time of installation. Of course they did not say anything about the presence of the water. So it ruined the whole installation. If they weren't such liars they would have said they found a leak and stop installing laminate flooring.
They are awful liars and cheats!
Beware!

Chase is a great manager. I need to make some changes after the installation and Chase is very accommodating. Overall the quality is great and the cost is lower than many others. The quote is pretty straightforward and very forthcoming without any hidden fees. Highly recommended!

Bob and HT Floors completes our kitchen rennovation in a very expedient and professional manner. It was a pleasure to work with Bob and his multiple teams of courteous crews that demo’d, floored, installed cabinets, painted, tiled, plumb’d and electrified our kitchen. Fantastic coordination; thanks HT Floors!

This project was a wonderful experience !! Full downstairs tear out and new vinyl flooring in only 3 days!!! They were professional, on time and took care of moving furniture without breaking things ! Impressive !! Highly recommend!! Thank you Hank and team !! 🤩🤩🤩🤩🤩

Used HT floors three times for my rental properties, loved the quality of the work and their competitive pricing and decided to use them to remodel my homestead. Redid my living room, staircase and kitchen counter-tops. Highly recommend them, especially if you compare them to the others out there.

One word review - Hank's business practices with us were UNETHICAL.
We talked to Hank Turk (owner of HT Floors) for a full house remodeling project - wood floors, bathroom remodel, painting, kitchen remodel, everything. We spent several months detailing the specifics of the project. When all was ready, then first he threw us a scheduling conflict and pushed our start timeline by 3+ months. Then we agreed to divide the project in two parts - doing 3 bathrooms full remodel first and then do kitchen in phase 2. We went to all tile providers, selected all tiles, obtained retail prices and handed him a list of all tiles we wanted. He alleged that we tried buying tiles directly - that is just naive because no one in right mind will do that on a $100+K remodel and I actually connected him directly with the tile manufacturer to execute the purchase on his account. He priced the agreement based on that and we ALL signed the agreement to begin work in January. WE DID NOT ASK HIM TO REDUCE ANY PRICES AFTER THE AGREEMENT WAS SIGNED - his reply below is WRONG and he has no evidence to support it. Well, after 3 weeks of spinning us that he was going to order the tiles for all bathrooms, yesterday he dropped the ball on us saying that he is not making money and even told a reputed luxury tile company "unethical". We spent months on this project planning picking kitchen appliances, bath fixtures, luxury bath tub, shower fixtures, specific tiles for each area of shower, bath, cabinet manufacturers for the bathroom/kitchen vanities. And he literally backed out of a signed contract saying he is not making money - very hard to believe that in the first place. He lured us with discounts to win the contract but then gradually kept adding higher prices for any specific tile selection or even bathroom design elements like size of a niche. Well, he increased contract prices several times as we finalized tile selections and then after all was done we signed the contract, so I am surprised why he did not figure out his costing and profit margin before. We were lucky to have him back out in time since we were going to place order in excess of $20,000 for all kitchen appliances and bath fixtures, bathtub today before the year end sale ended. I even sent him his own text messages that confirmed he knew exactly what prices/discount he was getting from the tile manufacturer BUT he is in denial to accept his fault. We have filed complaints about his company with Angies List and BBB in the interest of protecting other consumers. Imagine if he backed out in the middle of work? It would have been a nightmare for us. He calls himself professional but does not act like one. I would strongly recommend find someone who has more recently done a great end to end remodel work with verifiable references. I am a real estate agent and would never recommend such a company to any of my clients. When I shared my concerns to Hank today he blamed me as a liar and yesterday he called the tile company unethical. He is real something. Don't get fooled by all those smooth tongue messages he sends you because inside he is just a greedy contractor who will probably ask more money in the middle of a remodel. I am glad we are not dealing with him anymore. He will say things like wishing me luck and all that to show an upper hand but deep down he knows he was unsuccessful at ripping us.He blamed us, he blamed Innovation Cabinets and Porcelanosa tiles - anyone who he did not get along with him is just a badass! He wanted a 40% markup on the tiles which were already discounted by 30%. When he did not get that he dropped the ball.

I worked with Bob Gray to remodel my kitchen, half bath and laundry room. Bob and his crew completed my job on schedule. Bob listened to my ideas and made suggestions. The team gutted my 1995 kitchen, bath and laundry room and installed new tile, cabinets, granite, back splash, molding and paint. I absolutely love it and would highly recommend Bob Gray and HT Floors for your remodeling needs.

I called HT Floors to complete an upstairs flooring job that Home Depot's contractor had started. The floor needed more attention than Home Depot's contractor would perform. That's because the floor was not quite flat in a few spots.

HT Floors came out twice to come up with a solution before quoting the job. The solution was to glue the floors down rather than nail. Their quote was enough lower that we saved money while getting a solution to our problem. Nice!

The crew came out a few days later and got the floor in. Looks great! There was one thing the crew forgot to do, I didn't notice it for a few days. I said something to our rep (Chase) and he came out an hour later and did the work himself in about 20 minutes.

The service was professional, as promised, timely and cost-effective. I will definitely be calling them again, we found out they do a lot more than floors.

I was really needing a fast cost effective solution for a small room for my daughter. She had ripped the carpet up and tried to do a "do it yourself" laminate flooring project.

I reached out to 3 different specialists including HT Floors and Chase Day in particular. Chase not only reacted quickly, he offered my the best possible solution against the other two contenders. He listened to my needs and didn't try to get a pushy up-sell.

He explained things very clearly and offered choices, but was clear to let me decide. He had the whole thing done within a few hours 2 days later. It was perfect and my daughter was genuinely happy.

He was also the cheapest alternative to boot.....thank you Chase for saving the day!!

I have him working on another project for me already. Great experience!!!

Thanks!!

Todd

We retained HT Floors and Remodel to do pretty much a complete renovation, appx $120,000, of our home starting in April 2021 after we purchased it in February 2021. The only thing that wasn't completely replaced throughout the house was cabinetry in kitchen and bathrooms. The house is 4280 SF.

I have held off on posting this review because I feel in an undertaking like this perspective is important and taking into account the situation in the industry that was starting to take shape in early 2021.

Hank is attentive, will return correspondence (calls/emails) in a timely fashion and will come out to your project upon request and as appropriate to check on progress.

While the details of the costs estimate left something to be desired. I was a bit paranoid that the scope was vague because I didnt want to have to deal with potential issues on the end of the job as far as we asked for this but you didnt do it or this wasnt completed etc. Fortunately this situation never happened.

I had solicited at least a dozen contractors to bid the project and Hank's pricing was the most reasonable for the total project. Sure, he was higher on some things like painting than others but better on other items like custom closet install and flooring. During the process he was the only one who really seemed to take the time to understand what I was wanting to accomplish. As stated his estimate wasnt the most detailed but it certainly wasnt the worst either. Some of the estimates you will see are terrible and it makes you wonder how that person is even in business to begin with. We set up a payment schedule (there were 8 total payments) based on progress benchmarks and once we were happy those benchmarks were achieved we made a payment based on completed work.

The project started in early April 2021 and finished in early August 2021. Its important to not the house was not occupied so there was nothing in the way to slow down the process. There were some things that needed to be addressed and those items were handled during the punch list process and everything that needed to be addressed was eventually taken care of as promised. The job finished about a month later than what was initially discussed. Again, with perspective and seeing the big picture in what the industry was experiencing with labor and supply shortages I now look at this as a win that it was only a month and not more.

I think Hank goes above and beyond in the fact he isnt looking to nickel and dime you and toss out a bunch of supplements. There was no increase in labor or materials as the project went on as material costs (particularly lumber) were increasing and no increases in labor. What I was quoted in the initial estimate is what was paid. Also, during the renovation process when we wanted to add things Hank just put together a supplement, we discussed it and that was that. It was easy to do and there was never any push back or saying that this is going to mess up the timeline.

When the work was complete everything turned out as best as we could have hoped for. There were no disappointments. One thing to keep in mind during this process is that contrary to what you may think your house wasnt built perfectly, especially in the suburbs and your contractor has to work with what was already in place.

The only constructive criticism I would give Hank is to give more communication during the renovation process so you know what to expect and understand why things are happening the way they are happening.

Looking back I can say you can trust his process and know that things will get done and things will turn out the way they should even though it might not seem like it at the time, especially if you are looking at the job progress every day like I was. Hank is solid to deal with and as good as you can hope to find in the DFW area.

Kitchen and flooring is what we had done and this was the most poorly managed home remodel project I've ever been a part of. The GC who at the beginning of the project said he'd be here every day that we had a worker here, rarely came by for quality control leaving us to do most of that ourselves. I would rate the final quality of work on our project at a solid 'average'.

Sub contractor management and scheduling was terrible. My phone is full of subcontractor phone numbers because much of the scheduling was left for us to manage as if we didn't have full time jobs already. Even still, our project went 6 weeks over the schedule (admittedly two of those weeks was because we brought in another contractor for part of our remodel).

The GC left the country a month before our project was done. Given his subs started asking me for money at the end and their website is now down, I'm guessing we were HT's last job. Even if we weren't, we would not work with HT Floors and remodel again.

We put in wood floors in our master bedroom and closet to match the living room area. HT Floors gave us a very competitive bid and the end product looks great! Hank, Chase, and the gang took great care of us. I was impressed with their attitude and professionalism. Will definitely consider them in the future.

HT Floors & Remodel just completed our kitchen remodel. Their work was excellent! Everyone from the Owner, Project Manager and subcontractors were professional. They communicated everything and followed up so there were zero surprises. Nothing was left that was not perfect. We are now having HT Floors & Remodel remodel our master bathroom and main bathroom. You will not find a better contractor anywhere. They care about their work and their customers. Perfection! Professional! Communicative!

The owner Hank knows how to run a business. He gave us a competitive bid as we were looking for someone to remodel our new house from paint, granite, tiles in bathrooms, wood all over the first floor. His price was competitive with the big box store, but their customer service was even better. Its been six months now and we are extremely happy with the whole experience. I will recommend them

I got my kitchen remodeled by HT Floors, and they did a great job. Hank is super nice and very professional. He completely understood the project and everything went as scheduled and planned. His pricing was reasonable. I am very excited and love my new kitchen. I had the floors, countertop, and backsplash replaced. I will be hiring him for my bathroom project soon.

We're so pleased to have found HT Floors and Remodel for our large renovation project. We replaced all flooring throughout the house, rebuilt the staircase, and did a complete update remodel to our kitchen and laundry room. They were very accommodating and easy to work with, came in very close to the initial bid, and even finished the work a couple weeks early. We couldn't be happier. Would definitely recommend their work and will certainly use them again for future needs.