Solar Energy Company reviews in McKinney, Texas

4.7 based on 29 reviews Back to the listing
    5

    Erica was awesome!

    5

    Friendly, great service

    5

    Great experience very knowledgeable

    5

    Erica was very kind and informative😊

    5

    Great service!!!! Highly recommended!

    5

    Nothing but a positive can do attitude!

    5

    I found the Semper Solaris team to be professional, upfront, and a pleasure to work with.

    3

    Work has not been done yet. How can I review something so early in the process?

    5

    Very good salesman told me more about solar that I really appreciate

    5

    Thanks for the quick response and great information on our solar system. We appreciate your professionalism and expertise!!

    5

    The guys were very professional and friendly! I would highly recommend Semper Solaris.

    1

    I set up an appointment almost 2 weeks ago for Saturday at 2:30pm. They ghosted me. No call, no text....nothing. waste of my time.

    5

    Angie is the perfect combination of knowledgeable professional and friendly customer service technician. Mission accomplished!!

    5

    They always tell you in advance what they recommend and how much it will cost. There are never any surprise charges. Their work is first rate and they back it up.

    5

    Jesse O is the best solar guy we talked to. He was the only person we interviewed who could answer my wife’s questions. She’s an engineer…

    5

    Customer service is excellent, thank you Josh from Tech support and Laura L. from customer service for your assistance and help, with my Solar/Battery project. Keep up the excellent work. Semper Fi.

    5

    Great experience with Semper Solaris from Danny! Quick turnaround time as well. We called this morning and he came by in the afternoon.

    5

    I'm editing my review. Semper did above and beyond to fix all issues. I must say I suspected we'll be on our own after they installed, and it didn't function properly right away.
    However, they didn't save efforts to make it in line, no matter how much time they had to come and deal with the local supplier and IT things.
    Semper is very reliable and responsible. Happy we chose them.

    5

    Josh D at Semper Solaris was extremely helpful in assisting me with a networking issue. He also reached out to me ahead of our scheduled appointment which saved time in resolving the issue.

    1

    Your company did a great job of installing the system and being very timely. Very professional workers, also. But your service and maintenance is terrible! I have SolarEdge monitoring which has gone offline several times a year and we reboot the system. Fine. However, it recently went down again along with one of the two inverters. When I called for help, your answering service put me on hold for all most an hour and when I left a callback number nobody returned my call. That was a week ago. In the following days I finally got to talk to Jennifer after being on hold hours on end again (she was very nice) and she insisted on having someone at our home to check things ( we are seasonal and not there during summer) Fine. I set up today to have my electrician there and Jennifer would ask him questions when he called. Well he arrived and called her/your service and sat there for two and a half hours at my expense waiting for a call back. I also called and was put on hold fir over an hour. Nobody called back either. This is unacceptable since I set this up the day before and then was treated like dirt. We spent $55,000 for your system and you treat us like this? Shame on you. Going forward I will tell anybody who will listen that Semper Solaris is the worst company I know of for solar and to go somewhere else for solar and anything else you sell. This time I will research for a more reputable and dependable company for any service we need. In closing, your stinginess in not having more telephone help and service techs is going to cost a lot more in future sales. We deserved call backs!!!!!!!

    5

    We selected Semper to complete our HVAC system as we had them install our Solar system several years back. Chris & Armando were our installers and they were GREAT! The attention to detail, communcation, work ethics, and knowledge was A+! I would highly recommend!! :)