Contractor reviews in Mesquite, Texas

I'm never disappointed with the quality of work provided by UGS. They've made several repairs to my home over the span of 10 years.

Uber responsive and was super fast to my call to action when my AC went out! Miguel was the best to work with, he stayed until he was assured I was fully satisfied.

Excellent service! I highly recommend this company. I will definitely call on them again for any A/C or house repairs.

Amazing team and company definitely recommend them!!

I can count on exceptional service from the guys at UGS, I will use them time and time again, they can do anything from AC repair to home remodeling.

I’m not sure if it was the owner or who, but someone driving the truck for this company, plate number vdt-3332, just did a very unsafe u-turn in a residential area when I was coming in the opposite direction and had to slam my breaks to not hit the truck.

BEWARE! They’ll take your money and disappear without finishing the job! Worst service ever. Save your $ and go elsewhere.
Hired UGS to do some fence repairs. Signed an agreement for the scope of work to be done. Paid some upfront, had to wait over two months before someone finally responded to me and scheduled the crew to come do the repairs. They finished one part, but changed it significantly to a much cheaper and less durable material because it was “easier”. When I contacted them about finishing the remainder of agreed repairs, the owner, Jimmy, refused to do any more repair work, just paint. Ok, I can work with that, not ideal, but let’s get it painted. Fast forward another three months and no one has returned my call or scheduled/ completed the painting. THANK GOODNESS I DIDN’T PAY THEM THE FINAL $ Because now they’re refusing to finish the job at all, and blaming me. All I asked was for them to do what they agreed. Guess I’m out the 2/3 I paid up front. Save yourself the heartache and headache.

We have been using UGS for a/c and heating needs for years and receive excellent service from Jimmy and team. Recommend highly. Pat Kennedy Witkowski

We have found UGS to be dependable, & willing to work w/us .Their staff knowledgeable & courteous.
We will use then again in the future.Thanks so much!
dottie & Robt. Giesler

They were hired to do some repairs on my home before we purchased it. There were problems with the electrical outlets and they were supposed to change them; they serviced the AC; and our dishwasher wasn't draining. They charged the seller over $2k for the work. The AC broke within a month of us moving in, the dishwasher was still plugged when we moved in, and plugs were still falling out of the sockets in the walls. They refused to fix anything after we signed on the house, even saying that the outlets weren't a safety hazard (they were) and that my plugs were only falling out because "they were cheap chinese made crap" compared to the electricians american made tester, even though I plugged in various plugs and outlets, chinese, american, english, swedish; they didn't care. I've been replacing the outlets and switches in the house myself. Don't hire these dudes. They won't care about their work or your safety.

BEWARE! We did work for them as a subcontractor, and it has now been 81 days, and he refuses to pay us for work he and his wife both authorized. Our 1st invoice was for less than we originally quoted them. A second trip was made at the request of Michelle and authorized by her "to make the customer happy" - we dropped what we were doing and ran to accommodate their request in hopes of building a good business relationship. Jimmy refuses to pay stating the 2nd trip wasn't authorized and Michelle plays dump and says she only does what Jimmy tells her to do. If she can authorize the work to be done, she should be able to authorize the payment for the work! If you are doing sub work for them, make sure you get a signature and don't let your lien rights expire!

I had a great experience with United General Service while remodeling the back half of our home. After buying our house, we found 2 'DIY additions' that were poorly built--everytime it rained water would flood our sunroom.

We had reached out to several contractors, but were not able to settle on a good price and vision. However, when we spoke to Jimmy he listened to what we needed and was able to come in to our budget. Jimmy was great to work with and his team was amazing. They were knowledgeable patient and hard working. If we had questions or suggestions they were always willing to accommodate.

The team re-roofed the house, built two new rooms, and even added a shower to our tiny bathroom. If you are considering a construction team to tackle your roof, additions or fence these are the guys you want.

Also, Trevor and Travis are the real superstars. They consistently went the extra mile, collaborated with us and their attention to detail was impressive.

Great experience with Mesquite Home Depot. Deborah in your Warranty and Service area was great! She got the parts I needed for my Security door and had the installers to come out and put it in. Great job! Everyone at the store has been really helpful when I needed it.