All reviews for Riddell Plumbing, Inc

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    5

    The entire experience was seamless. Overall the staff and technician were competent, efficient, and customer oriented. Special recognition goes to Angelica, Greg, and the technician Sam
    The service call process and communication in particular was excellent.
    Richard Cerrone.

    5

    Samuel Sanchez is outstanding with his plumbing skills as well as communicating with us to help us understand what needs to be done. He is kind, patient, and makes the experience easier to manage. His helper Brandon has a good role model to follow. Brandon was communicative and respectful when he assisted Samuel on the job. Nick came as a third person on the big part of the job yesterday He too was very pleasant and contributed to the complicated job that they were doing under our house. All three have represented the Riddell well. We appreciate Greg and the office staff working with the city. Highly recommend Riddell.

    5

    Showed up on time and got the job done quickly and professionally. Very happy with this Riddell service.

    5

    Quick service same day I called. Very good and friendly technicians.

    5

    Nick was very friendly and explained everything he was doing. He has amazing customer service skills, and Riddell plumbing is lucky to have him

    5

    Riddell Plumbing did an excellent job installing my free standing bath faucet. Cody also ordered parts to repair a shower. Cody was awesome in his knowledge of the problem and how to fix it. Thanks.

    5

    Technicians were very professional and efficient. It was a great experience to work with them. I always call Riddle for plumbing issues.

    5

    Water heater issue and they were able to resolve quickly!
    Very nice service folks!

    5

    Great service. Identified problem. Made interim changes.

    5

    We needed weekend emergency service. A pipe burst in the attic that was pressurized for a fire suppression system. Riddell was easy to contact and schedule with. Cameron, the technician, was friendly and professional. He quickly found the source of the leak and completed the repair. We didn't have to go the weekend without water!

    5

    Cameron was excellent! Answered all my questions…he was knowledgeable and professional! Thank you.

    5

    Excellent technical ability, efficient, and personable. Reggie with his assistant and another plumber, Nick, explained everything well and corrected the problem.

    5

    As a house manager, I have used Riddell for big and small jobs. This week, they walked us through the maze of a gas leak. Atmos turning off your gas is not a walk in the park! Riddell made this a smooth and quick process! All of the men were very polite and took the time to answer my questions and explain all of the moving parts of this project!

    5

    They were quick, polite, and clean. They fixed the problem enough that we can use our bathroom while the correct parts get ordered. Couldn’t ask for more.

    5

    We only call Riddell - this time our water heater went out at bedtime, and they had a new one installed and going by 9:30 a.m. the following morning. Friendly, tidy, effiecient and effective!

    5

    I don’t have enough kind words to say. This company is incredibly fair priced and always earlier than expected. I highly recommend.

    5

    Ricky and Dayne were very professional, on time, Friendly, While installing the replacement hot water heater., It seems like everything‘s working so far.
    Thanks.

    5

    We have used Riddell Plumbing for over 20 years and are always deeply satisfied that they bring professional knowledge, cleanliness, courtesy, and experience to each and every job they have ever done for us, which is many…including many different homes. If you’re wondering which Plumber to get, stick with Riddell Plumbing and you will always be in great hands!

    5

    Very professional. Super friendly. Fair pricing. On time. And nice to deal with. Took care of our shower drain issue. Will use again!

    5

    Tidy Whites Laundromats wants to thank Riddell Plumbing for their quick service, attention to detail, and quality work. After multiple attempts with other plumbers, Riddell plumbing showed up on the job a couple of hours after calling at 6am and rebuilt our broken plumbing system that had zero water coming in. We were shut down for 2 days and Riddell plumbing swooped in and saved the day.

    I personally have not given a review quite like this but believe everyone needs to know about Riddell Plumbing and how great they are. You guys are the best in DFW

    Thanks Millions

    Tidy Whites Laundromats
    Wes Bishop
    Owner

    5

    Sebastian was outstanding. Knowledgeable, incredibly communicative, and very helpful. Will be using him again soon!!