HVAC reviews in New Caney, Texas

I’ve used Southern Air Solutions a few times. They have always been very professional and knowledgeable. The cost has always been very reasonable. I will continue to use these guys for all of my A/C maintenance and repairs.

I called Southern Air Solutions @ 5am. Sam Responded immediately when I called, was very knowledgeable and able to diagnose the problem quickly, and also able to give me contact information for a fire protection company that also responded within minutes to get our AC back up and running. I would highly recommend this company and will call them again the very next time I need an AC repair.

Professional, straightforward, and honest. Called Sam out to diagnose our system, was informative through the process and very knowledgeable. Super fast, courteous in the home, and upstanding character. He got our AC fixed up and blowing cold within an hour. Would recommend to anyone looking for a reliable company. Extremely grateful for Sams help and good character🙏🏻

Update:
Furthermore a little while later we had to call Sam back out to repair our system, he was here as soon as possible and the repair took no time. Always recommend Southern Air for quick and reliable service.

I called Sam today needing someone to take a look at an ac that just stopped working. John came with in 30 min of getting off the phone with Sam. John was extremely knowledgeable and informative and thorough. I have had 3 other companies come out telling me the unit was bad and needed to be replaced. John replaced a fuse and bam unit is working! John not only was a great guy but he saved me a ton of money.

Sam is very professional yet caring,my old air went out in this heat wave and we were suffering in the heat ,he was very worried about us (seniors)getting our situation fixed.it was 5pm last nite and he had 2 wonderful guys at my door early that morning putting new air in.they were so pleasant and fast getting me back to normal n cleaned up so well afterwards inside n out.I highly recommend this company. Their all about their customers. A+ rating from me👍

Southern air solutions is amazing! Fantastic customer service ! Great pricing and they are fair and honest! Sam Campbell did an amazing job with our ac would recommend them to anyone needing any type of hvac service or installation! Will be using them again.

Our AC died suddenly last night and they came out within an hour of me calling them this morning. They fixed us up and were in frequent communication about progress and what problems they found. Really friendly and great service :)
Thanks a bunch guys!

I don’t post public reviews on any company that I have personally dealt with. But Sam and his crew came out to my place on 15 October 2020, they arrived very prompt with guns blazing ready to do what they do. Sam has been out to my place on a few occasions to perform minor maintenance/repairs, and has always been professional, very informative and helpful with any questions we ask him. He also came by in the dark of night when I called him a few days ago about my capacitor not working, he replaced the capacitor and sent me the invoice via email for payment online since I wasn’t home at the time he came out. This time he and his crew came out to replace my 24 plus year old trane ac unit both inside and outside, which thankfully he recommended just a few days prior. Let me just say when they were done with the install, you could hardly tell they were even here to begin with, let alone installed a whole ac system. If anyone is looking for a solid company for ac needs installs or repairs, Sam at southern air solutions is the guy. Very professional group of folks, southern air solutions should be proud of this crew. Solid!!!

Sam was great to work with! He came out to us when our AC wasn’t working and it was over 100 degrees. We had called a few other places but they were booked up. Pricing is reasonable and he explains what he does as well as takes pictures to help with future things/ or repairs. Highly recommend working with this company.

Sam was phenomenal! Moved into a new home (new to us) on Monday, my husband had issues installing a new thermostat on Wednesday. Called Sam and he was at our house within the hour. He found the fuse that was blown and we were back up and running. The next day Imelda hit and flooded our home. We had friends over pulling up floors and cutting out drywall and the downstairs AC stopped working. Sam happened to be in the area with his wife and came to our house within 5 minutes and went to work diagnosing the issue. In all the craziness someone must have bumped the thermostat and dislodged it from the wall. Sam quickly figured that out and again we were back up and running!!!! He really took care of us and we are so grateful to have found him! Thank you Sam!!! You are our AC guy for life!

Our A/C went out on a Friday. I first called another reputable service company recommended to me by a friend. They came out Friday afternoon and presented several replacement options. We decided to get a second opinion and found SAS on Google. We spoke with Sam late Friday night and he came out first thing Saturday morning. He was very professional and explained options clearly and honestly. We decided to work with SAS for our new unit over the first company based on pricing, professionalism, and better understanding of our existing system. We are very happy that we did. My wife is 8 months pregnant and Sam broke us into his schedule to complete the new installation Sunday morning. He and his crew were very friendly and wore masks and shoe covers when in the house. The job went smoothly and our AC was up and running by lunch! He provided a report of the AC performance with a detailed invoice and identified which filters were in need of change-out. He also checked our second AC unit and ensured it was running properly and added some refrigerant. He came back for a follow-up visit a week later to make sure the new unit was running well and the smaller old unit was still holding pressure with added refrigerant. Overall it was great working with Sam and we will plan to work with him for our AC needs in the future.

Our AC had gone out and our house got up to 86 in the summer time, which as you know in Texas summers is a no go! I checked out different AC companies and knew from the reviews to contact Southern Air Solutions. After speaking on the phone, Sam was out to our house within a few hours and diagnosed the issue within about 15 minutes. He was thorough and even did a report before and after fixing the issue. He replaced our thermostat and cleaned the coils in our attic heat exchanger. He explained the process for those of us who are not experienced with AC and was extremely pleasant and professional to work with. He also acknowledged that my husband was in the Marine Corps and gave a Veterans discount. Any future issues we will definitely be calling Sam and Southern Air Solutions. We highly recommend working with them for any AC and heating needs you have!

Southern Air Solutions helped get my A/C up and running right away. Very professional and honest assessment of the issues with my unit. Appreciate all they did for me and my family. Highly recommend this company.

Sam and his crew were amazing. On time. Worked all day in this Texas heat. Got our new house up and running with AC and heat. Great prices and financing! As a young couple everyone wanted to empty our pockets but they worked with us and got us a great price! Very professional and picked up everything they brought with them. I will recommend them to everyone now

I am not a review writer, but in this case I feel like I would not be doing my due diligence if I did not spread the word about this phenomenal company. We will NEVER use another company when it comes to anything AC related! Sam is hands down the BEST!!! We had an emergency job at 9:30 P.M. on a Saturday night, we called, he answered and within an hour he was at our door. He stayed until our AC was blowing cold which was about 1:45 A.M. With Sunday being Father's Day and having a family of his own, he selflessly took care of us and our kiddos! The price was beyond reasonable, and we are beyond grateful! Use Southern Air Solutions and I promise you will not be disappointed! This company clearly takes pride in their work and it is 100% about customer satisfaction! Thank you Sam, our family is extremely grateful 🙏

Sam and Team did a great job installing a brand new mini-split in my home. They spent the time on the front-end helping me think through options. Whereas most seem to try and push a cookie-cutter approach, Sam really took the time to make sure I had the right solution for my circumstances. Installation was seamless (on time, efficient, courteous, clean) and I look forward to enjoying my mini-split for many years to come.

Had to call air conditioning company on Sunday because ac stopped working.Called them and they were there within a hour. Ckecked ac and found ac needed replaced.Sam came out the same day and set us up with financial help so we could get us a new ac.He helped us install a window unit as temp ac.They came on Tuesday and installed new Ac , Inside unit and thermostat it only took them 5 hours .Sam also figured out a electric issue we were having at no charge.I was very impressed with how professional they were.They treated us like family.Helped remove window unit.I have been needing a good ac company I can trust for a long time.I will use them from now on.I highly recommend them.Great Job Sam

The best!

Great Service and responds quickly

FRIENDLY, HONEST AND ON TIME.. DEFINITELY RECOMMEND!!!

Great service!!!