Swimming Pool Contractor reviews in Pasadena, Texas

Great customer service

Excellent service and very knowledgeable!! I highly recommend! Very responsive and answered all of my questions.
Thank you for your punctuality!! I'm very busy, so that really helped me!

Excellent customer service and fair pricing! Definitely recommend Pool Vibes!

I highly recommend Pool Vibes. Very professional and have done a tremendous job with my pool on a weekly basis.

They were amazing they were always on time with there cleanings and gave top notch products on my pool 10/10 recommended

Replastered my pool and hot tub. Very quick, very affordable and amazing work. Would definitely recommend!

Great service. Quick response. Very professional and reasonably priced. Would highly recommend it.

They are amazing! And they helped us out when we first got our pool. We were somewhat clue less. They were very helpful.

Pool vibes plastered my old pool and they did an amazing job, they were all very friendly and responsive to phone calls and text messages.

I needed their “pool school” appointment and found the gentleman very thorough and knowledgeable. He answered all my questions and they can take care of everything from chemicals to maintenance!

Amazing work done by the company's crew. They emptied, replastered and retiled our pool. All done in 2 1/2 days. We highly recommend them!

They were quick to respond and come over to fix the issue with my pump. Reasonably priced as well. They guys that came out were super friendly and professional. Will use them again in the future

This company is by far the best Pool service company I have dealt with, professional, courteous, punctual, friendly & fairly priced. I highly recommend Pool Vibes for your pool needs.

Fair price and great customer service. Pool was done in 24 hours from start to filling it back up. Owner was very on top of the process from start to finish. would recommend to friends.

Never showed up for 6/10/22 scheduled appointment to repair filter. Never returned multiple calls and texts following that in an attempt to reschedule, then would no longer answer calls from my phone number.

Pool Vibes is awesome! They turned my pool from green to blue in a matter of days, very impressed with the job they did. Glad I used their services.

Pool Vibes did a great job cleaning out some serious algae from our pool. Between the winter freeze cracking a pipe to our pool pump and heavy rain storms our pool needed some TLC and Pool Vibes made it look brand new! Thanks!

Pool Vibes has done a great job for us. Chris took his time to explain each step, and the pool looked great when he was finished. I would recommend Pool Vibes for anyone looking for a great pool service.

This company does not have the technical expertise necessary to care for your pool. After 3 weeks of telling them my pool pump was left turned on by their service representative but not primed, no action was taken. Letting a pool pump run, unprimed will ruin the pump. It is also a sign that something else is wrong with the pool. These guys did not diagnose the problem and left the pump running unprimed each week. These are sure signs that they do not know what they are doing.

We initially hired Pool Vibes for their Green to Blue service to help us treat an algae bloom. After 3 treatments ($160 each) the pool had not improved. The only recommendation they gave was a full drain/clean which was estimated to be $1400. After significant work on the pool, my husband and I were able to get it blue again. We tried Pool Vibes weekly service and while they were providing the weekly cleanings (which have a guarantee to keep the pool algae free) we had another algae bloom. There were times when we checked the chlorine levels of the pool and there was virtually no chlorine present. We once again put in significant work and got the pool blue again. When we canceled services, I spoke with a manger or owner. I explained my frustration with the pool, lack of communication, and the cost of the services without results. He was somewhat condescending while explaining pools to me and refused to refund, implying that I would want to hurt a small business by asking for money back on a service that was not completed well. He also said that we should have been doing work on the pool, during the green to blue to help it along. This was never communicated despite my asking for information throughout the process. He again recommended the $1400 service and I asked if they would provide a discount. He said he would look into that and send me a quote. That never happened. This was my first experience with a pool service and I am so frustrated and disappointed.

Don’t get trap on this company. At the beginning, they act like reliable company. I set up a 1st service with them for my house. They told me the tech will be there to clean up and the service for month-to-month. The technician arrived and did everything without my notice and just left the house with the service log. I didn’t realize he was at my house until i call them and asked at the end of the day. I am not happy with there service at all. I called 2 different companies come out to check my pool. Both of them told me the service technician put a lot of chemicals in my pool. I have to flush at least half of the pool the be out of chemicals. I aslo received an auto quote from Pool-Vibes for service my pool at $1400 w/o my notice. Guys if you want to save your money. avoid this company with all cost. They will put a lot of chemicals for pool during their serivce and charge you later to clean it up. I called to complain about this. Company told me I have to submit the claim within 24hrs after the service. I will guarantee about my review and have all documents to prove this company bad service. AVOID AT ALL COST!!!!