Chimney Sweep reviews in Pflugerville, Texas
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I have been recommending Chimney Star to my clients for years, and I recently had the pleasure of working with them on a complex chimney rebuild project at my own home in South Austin. From start to finish, their team was professional, knowledgeable, and incredibly nice.
Abraham, in particular, went above and beyond to ensure that the job was done right and that I was completely satisfied with the end result. His attention to detail and commitment to quality workmanship were truly impressive.
I cannot recommend Chimney Star highly enough. If you’re in need of chimney repair services in the Austin area, give Abraham a call. I will continue to recommend them to my clients and anyone else in need of professional chimney and fireplace services.” -
I've used Chimney Star for a few projects now and they are top notch. Mike was able to fix an issue we've dealt with for years since moving into our house where the smoke was coming into the house, despite yearly cleaning. He's also fone great work on some other projects and always a pleasure to work with.
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Guys were very nice and direct. Made it clear what was wrong and how to fix it. Work was done quickly and I felt the price was fair. Would hire them again for future chimney work. They cleaned the rust and sealed the flue. See before and after photos.
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We had a great experience today with Chimney Star. Abraham explained each step of the process. He took lots of pictures to explain the details of the inspection. He was very respectful of our home. And, our chimney is nice and clean now, and we are all ready for the first fire of the season.
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We had a wonderful experience with Abraham today. We are first time home owners who’ve never had a fireplace before and Abraham was very patient walking us through the inspection findings and even the basics of how to use our fireplace. He was very patient with us as we had a lot going on taking care of our baby and also having other contractors in the house at the same time. We really appreciate that and the thorough job he did helping us get our fireplace and chimney in tip top shape so we can feel safe having fires. Everything made sense and was very transparent, with pictures to explain. We would definitely use chimney star and Abraham again! Thanks for your help!
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Abraham was personable, professional , careful, thorough, knowledgeable, informative, respectful, and competent. He showed us what he saw, live and with photos (before and after), explained carefully, answered completely, and in every other respect did a great job. Highly recommend.
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Josh called prior to arrival and gave me his ETA. He was very polite, informative and showed areas that needed to be repaired. He explained the process of what was entailed with the work. Explained an email with the estimate would be sent for my approval. He was able to fix the issues with the fireplace and offered suggestions to maintain going forward. Happy it was able to be taken care of today. Josh was fantastic, very pleased with his work. The cost for the work was expensive. I’d rather pay more for good quality of work. Firebox crack repair and seal was $763 and the Storm collar repair was $299 for aligning collar and adding sealant. But it was one less task on my to do list. As long as this work holds up it will be worth the money. Thank you Josh!
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Mike provided Excellent chimney repair service from start to finish. He was punctual, knowledgeable, and took the time to explain exactly what needed to be done. The work was completed efficiently and with great attention to detail. My chimney is now safe and working perfectly. Highly recommend them to anyone needing chimney repairs.
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Chimney Star delivered one of the best home service experiences ever, on par in price with the other chimney companies I called but on a completely different level in terms of thoroughness, communication, and overall workmanship. From the first call with Regina in the office to the final walkthrough with Josh and Abraham on site, every step felt organized, transparent, and detail-oriented.
Inspection and Diagnosis
The inspection process was the biggest difference compared to the other two companies that came out. While the others did a quick look and jumped straight to a quote, Josh and Abraham took their time walking through the entire gas log system, firebox, and chimney flue, explaining what they were looking at and why it mattered for safety and performance. They used a camera and did a very methodical top-to-bottom evaluation instead of just shining a flashlight and calling it good, which gave a lot more confidence in the diagnosis.
Scope of Work and Materials
The work itself was not small: replacing a leaking gas log system, repairing the firebox, installing a new system, and addressing issues in the chimney flue. They laid out each piece of the job in plain language, itemized everything, and made sure the repair plan actually addressed the root problems instead of just band-aids. The materials they proposed were clearly better quality than what was shown in the other estimates heavier duty components, American made gas log system with lifetime warranty, and parts that matched current safety standards rather than whatever was cheapest.
Price-wise, Chimney Star was right in the same ballpark as the other quotes, which made the choice really simple once the service level was compared side by side. it never felt like a hard sell the estimate matched the inspection findings, there were no surprise add-ons, and the value for what was included easily beat the competitors.
Communication from the office and the field crew deserves special mention. Regina was consistently on top of scheduling, confirmations, and follow-ups, and it was easy to reach someone when questions came up. On site, Josh and Abraham showed up when they said they would, respected the home, protected the work area.
Once the job was finished, everything was cleaned up, tested, and walked through to make sure the new gas log system, repaired firebox, and chimney flue were all working safely and correctly. The fireplace now feels like a solid, long-term solution instead of something patched together to get by for one season. After dealing with three different companies, Chimney Star clearly stood out as the one that combines fair pricing with truly superior inspection, materials, and customer service, and they are the company that will be called for any future chimney or gas log maintenance. -
Stan came and did an awesome job. Our ducts are way more cleaner now and the amount that came off of it is absolutely amazing. !!!
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Was impressed with these folks - as previous reviews have said they were easy to schedule, they were on time and also called when en route as promised, they did a good job in cleaning out our dryer vents/ducts, and they were professional. At my request, they also took a quick look at my chimney and recommended that we have it cleaned later on, but they didn't try to add that on the same day (said it could wait until the fall or until I wanted to start using it), which I appreciated.
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Excellent work! Employee cleaned and sanitized the mold that had been in our air ducts...he was very professional as was his office staff...we highly recommend that you schedule your air ducts or dryer vents or chimney to be cleaned by Texas Green Air! Well deserved 5-Star rating!!
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Just had my Air Ducts and Dryer Vent clean. This company is AWESOME! I was told my time would be between 2-4 with a 30 min call before coming, which they did. Was very professional, Eran the owner showed me on a few of my vents mold was starting to grow, he wash the vent, and did a mold treatment to my air ducts, also told me to come look outside where he was cleaning my dryer vent you could see the dust coming from the vent on the roof. He made sure and clean up every thing inside and out before leaving. Love this company will be using again. I am also referring to my family and friends.