Appliance Repair reviews in Pilot Point, Texas

This appliance repair service did an amazing job fixing my freezer that wasn’t freezing properly. Everything is back to normal.

Fast and friendly appliance repair service. My stove wasn’t turning on, and they handled the repair without any delays.

I highly recommend this appliance repair service. My freezer was making strange noises, and they fixed it efficiently.

I never got farther than the phone call, they eliminated thier selves with poor attitude and customer service.

Was to find part and then never showed back up. Callled and requested refund for diagnostic . Refused

Horrible customer service tried to ask a question and the guy was snarky, and didn’t want to help at all, and when I acted surprised at the lack of help in a small town business he then said have a good day and hung up on me while I was still talking definitely wouldn’t recommend them to anyone and if I have any other issues, I would rather call someone farther away and pay the difference.

Called them scheduled an appt causing me to take off work. They waited all day to call me and tell me they can’t come, wasting my day. Also preventing me from getting someone else here to help me. Will never recommend them for anything.

Excellent experience. The technician resolved the issue quickly and provided helpful maintenance advice to avoid future problems.

Very competitive from service down to their pricing! Tech was professional looking and fixed the dryer right away. I was informed of what happened and how he fixed it. I am very satisfied and will use again!

Very helpful. They explained what was wrong with my freezer in simple terms. Repair was done the same day.

Good job! Our fridge was diagnosed quickly and replaced our start delay. The fridge started right back up and the tech waited to make sure everything including the compressor was functional. Great!

Our tech was able to get our chest freezer back up and running with an hour of his arrival. It did not power back up after a power outage due to storms. Huge life-saver since most of our meats are stored in it! Highly recommend.

I would leave zero stars. First you are not calling and speaking to any one in Pilot Point. After paying the initial bill for them to look at two appliances I never heard back. I had to hire another company, a local company to fix. I requested a refund since they did not return my call or call back as promised or even provide me a quote or timeline to fix. I was told we will call you in two hours after we investigate, same thing I have continued to get from them. I will be calling to dispute the charges. Instead call C & T Appliance Repair, came out on a Sunday and kept me updated. Charged me nothing till they repaired.

I had an emergency with my dryer, and they were able to schedule a same-day appointment. The technician was skilled and had the necessary parts to fix the issue. Smooth and efficient service. Will definitely call them again if needed.

A seamless experience from start to finish. The customer service team was responsive and friendly, and the technician arrived exactly when promised. No hidden costs and everything was explained in advance.

Very good service from the guy that came out to fix my refrigerator, but the fact that my phone call got transfered to someone in California and got charged $95 to set my time then when the guy got here he informed me that it's just a marketing company and that he or his company that he works for doesn't get that $95 they also charge their own $85 charge for just coming out and and then they can charge you for the actual repair is ridiculous. They don't even warn you on the phone about it, they just tell you that you have to pay the $95 to get that time slot secured and you don't find out until the repairs are done. The attached picture is the card of the company that actually comes to do repair just call them skip this b.s phone service thing they have.

Had them out for a noisy dryer that stopped spinning. They quickly diagnosed the issue, had the part on hand, and got it done right then and there. Fast, friendly, and very reasonably priced.

This company is a gem. The technician was courteous, wore shoe covers inside the house, and fixed my stovetop quickly. The final bill was even less than the estimate. It’s rare to get that kind of honesty these days.

I used their appliance repair service for my stove, and the technician was knowledgeable and courteous. Everything works perfectly now.

Pilot Point Appliance Repair fixed my stove’s oven that wouldn’t heat evenly. The technician was very thorough and explained everything clearly. Great experience with this appliance repair service.

Amazing experience with Pilot Point Appliance Repair! My washing machine wouldn’t drain, and they diagnosed the problem quickly. They explained everything clearly and even gave me tips on keeping it running longer. Best appliance repair service I’ve ever used!